Category 283
Discussion List
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Notification to technician on rescheduling an activitySummary: We have a requirement to notify a technician when an activity in their queue is rescheduled, we tried achieving this through message scenario (collaboration) Th… -
Is it possible to set custom icon in Main Menu Tab while adding it as External Application PluginSummary: Hi Team, We have created a plugin with type "External Application" and we are adding an external URL in the plugin. We are adding this plugin in left Main Menu …
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How to restrict 'Next Activity' selection to only the next in sequence and 'None Ordered'?Summary: Need to update the ‘Next Activity’ selection logic to restrict options to the next assigned activity and any ‘None Ordered’ activities only. Content (please ens… -
Is_activity_scheduled on move from scheduled to unscheduledSummary: We implemented a move scenario to Set a property when the order goes from Scheduled to Unscheduled. We put a blocking condition with Is_activity_scheduled is nu…
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Always getting the critical Error in the debrief plugin changeSummary: Hi Everyone, getting this Error In the debrief plugin no idea what to do .when I open the plugin I am getting this error. for over requirement we did some chang… -
debrief completionSummary: We have added Debrief plugin as one of the steps in a Workflow and want to mark the step as Complete(checkmark) once the debrief is submitted. Is there a field …
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Unscheduling activity using routingSummary: HI All, I know we can use message scenario to unschedule an activity. However my client wants the same functionality to be executed using routing. This is due t…
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Can we re-name "Start" status button based on Activity TypesSummary: Hi Team, We have a request from customer to re-name "Start" status button to "At-Job Site" for work order activities and to "Start Lunch" for Lunch activities. …
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Creating a Filter on Completed Segment Status in Oracle Fusion Field ServiceHello @Dima Buldakov We are trying to create a filter in Oracle Fusion Field Service based on the segment status, specifically targeting segments marked as "Completed." …
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Inventory to OFS accelerator: Bulk sync and Incremental sync IntegrationsSummary: Hi Team, We are currently working on "Oracle Fusion Inventory Management Accelerator for Oracle Fusion Field Service". We would like to understand regarding Ora…
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Can we have En-Route and Start button for all activities in My RouteSummary: Hi Team, In My Route page, we see En-route and Start buttons only for the top activity. But request from customer is to have it for all the activities, so that …
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Ability to change resource type iconsSummary: Hi Team, We are looking for an ability to have different icons for different resource types with same role. For example: we have two resource types, Crew HQ and…
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Capturing travel start time on Activity DetailsSummary: Hi Team, We need to capture travel start time when a user clicks on en-route and starts his travel. We could not find any OOTB field capturing this time. Can yo…Nishant Mahajan 1989 44 views 7 comments 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Integration Documentation TemplateMy client requested documentation that includes all integrations between OFSC and their legacy system (Message Scenarios, Plugins…). Is there a standard documentation te…Victor Pacheco 11 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Do OFSC message scenarios support offline modeSummary: Hi Team, Wanted to check if message scenarios are supported in the offline mode. Do we have any documentation to refer. Thanks Content (please ensure you mask a…
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Voice/Speech to Text support in Oracle Field Service Cloud Mobile AppsSummary: Hi Team, We have a requirement to convert voice to text while filling details in a plugin. We have plugins created for Activity Object. Technicians will open th…
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Why is non-serialized inventory returned to the tech after undo_install via API plugins?Summary: Why is the inventory returned to the technician resource when performing undo_install on a non-serialized inventory using the plugin API? When installing non-se…Alliansys soporte 12 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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Why 25D Screens update is different in Standalone application and Etar field service applicationSummary: In the 25D Standalone Application, screens are available for the respective user types. However, in ETAR Field Service, the screens for different user types are…Akhila Sai Yerra 2 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
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API Call to Bulk Update LoginsI recently received an email from Oracle informing me that the "path" for API calls can no longer contain whitespace. I checked and saw that several field resources have…
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when is the 25D update will be deployed on production ?Hi, when the OFSC 25D update will be deployed on production? Thanks
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how to access and print combox(enum values) in debrief plug in at code levelHow do I programmatically print all possible values of a combobox (enum) property for any entity in the standard Debrief plugin? Also, how can I copy all enum values fro…
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Role Category - Oracle Fusion Field ServiceSummary: Hello, we are implementing Fusion Field Service following the documentation "How do I get started with Oracle Fusion Field Service?" We are stuck on section 4, …
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Can we re-use same functions across multiple plugins?Summary: Hi Team, As part of our OFSC Implementation Project, we are having multiple Plugins Configured. In those plugins we are using functions which are performing sam…
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Work order follow up activity creation in OFS to create WO in B2BSummary: Is there a standard Integration to create WO back to Fusion Service, when a follow-up activity is created from Oracle Field Service Cloud? Or Does it use the Or… -
How to access the image object (signature in my case) of any property of type 'file' using rest api?Summary:Hi Team, We have an urgent delivery where I need do send the signature file object as multipart file in the request. How to access the image object (signature in…
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How to implement the location rename change in Maps module in field service application.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Auditing Login Details in OFSCSummary: Hi Team, Is there a way to audit who accessed OFSC and when and from where. Is there any report or any Event APIs which we can subscribe to get these details. A…Nishant Mahajan 1989 37 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Resource history is not shown when resource type is Manage/Dispatch/Admin?Summary: Dear Team, On the resource screen we see resource history at each resource level. I noticed that when resource type is "Manage/Dispatch/Admin" we cannot see res…
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Issue with Assigning Privileged Admin Access in Oracle Field Service (Production Instance)Description: We followed the instructions provided in the Oracle Field Service documentation to add a new user with administrative privileges. ( https://docs.oracle.com/…
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How to extract daily extract files manually in CSV?Summary: Is there a way to generate daily extract files in csv format manually. How to get daily extracts in csv format whenever we need. Content (please ensure you mask…