Category 283
Discussion List
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Adding OverTime to resource calendar in OFSSummary: In OFS, is there a way to add approved overtime to a resource’s calendar in addition to their regular working hours? Example: Standard working hours: 08:00 – 17… -
Oracle Field Service Help Needed – Distance-Based Billing RequirementHi all, We’re using Oracle Field Service Cloud (OFSC) for handling bus breakdowns during trips, where the destination location is dynamic, often in the middle of highway… -
Screen configuration is shared with User TypesSummary: All new user types added in the fusion field service is with shared screen configuration and not able to create / change a user type with out the shared screen … -
How long can we store attachments in OCI Object StorageSummary: We created attachment property with OCI Object Storage. How long can be store our attachments in OCI Object Storage. Is there any limit on retention duration or…
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Using Github for OFSC plugins migrationSummary: Hi Team, Wanted to understand if we can use Github for OFSC plugins migration. Or is it even recommended to use GitHub even if it is possible. How are plugins n…
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Van speed calculation on Map (Dispatch Console)Hi, When viewing the Map and selecting a dot on the Resource Trace, one of the hints displays the Speed. Could you clarify how this speed is calculated? Is there any doc…
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How To get Table for Asset Meter InformationHow To get Asset Meter Details like the one in Picture from Maintenance Accelerator
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VALIDATIONSummary: I'd like to require a user to enter a property value in upper case… or automatically change the value entered to upper case Content (please ensure you mask any … -
What are the best practices for transitioning to new SKU from OFS-->FFS + FFS queriesSummary: We are planning to transition to a new SKU for one of our clients and have a few questions: Are there any guidelines, best practices, or key considerations we s…
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Transitioning from Google Chrome to Microsoft EdgeSummary: For a long time we have had both Google Chrome and Microsoft Edge in use by the business on laptops/pcs. In the coming months we are looking to remove Google Ch…
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Filtering by status works in /activities API but not in resource route — is this expected?Summary: Hi Community, I’m currently working with Oracle Field Service REST APIs using Postman to test endpoints. I noticed a difference in how filtering behaves between…
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Workflow steps - when do (should) they show up?Summary: We're rolling out workflows to our countries now with visibility based solely on activity worktype group. The steps themselves have visibility conditions for po…
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Validation in a field with a list of valuesSummary: Can validation be applied so that a field containing a list of values auto-completes with a value based on what is entered in another field? Example: Field A ha…
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Not able to see more than one resource in Who's NearbySummary: Hi Team, We have three resources (A, B and C) logged in -one from laptop (A), one from ipad (B) and one from android phone {C}. All three are at same location. …
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Sending Activity into OFFS With Geocoordinates Only and No Service AddressI am working with a construction company that in many cases is performing work in very rural locations on railway related projects. They will have the GIS based coordina…
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AP-AR netting settlement not selecting any transactionSummary: I have an open AR-AP Invoice which i want to do net-settlement. While running the profram its ending on sucess and No Transaction selected. Log file is showing …Harshit Garg 299 views 7 comments 0 points Most recent by User_FEIQJ Payables, Payments & Cash Management
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Fusion Field Service error - ADFC-02011: The value for 'localActivityId' cannot be nullHello, We're trying to navigate to Oracle Fusion field service. But when trying to enter, we're getting the following error: ADFC-02011: The value for 'localActivityId' …Nalsoft Pvt Ltd 32 views 3 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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OFSC using Collaboration with plugin's getTokenSummary: Connect to an already instantiated chat using the plugin's getToken. Content (please ensure you mask any confidential information): Good afternoon, in a plugin …Daniel Lacherra 11 views 4 comments 0 points Most recent by Rajkumar Kanuparthy-Oracle Field Service
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Impact of Migrating Field Service to FusionI want to understand the impact of migrating Oracle Field Service (OFS) to the new Oracle Fusion SKU, particularly regarding existing configurations, integrations, and d…KP Kishan Patel 145 views 5 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
OFS resource field mapping to Fusion users field mappingSummary: We are able to follow the steps and create OFS Resources but would like to understand the mapping between Fusion User and how the OFS Resources are populated. P…
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User type in Oracle fusion field serviceI created a new user type from "Field Resource" user type and associated a custom field service technician role but when assigning that custom role to a user, the user i…
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Incidents notification and list of users authorized to open/view SRsSummary: How do I change the email that will receive outage and other notifications, and how do I add people to the list of authorized users to open SRs for OFS ? Conten…Renato Kermentz-Support-Oracle 61 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
OFSC OIC Event SubscriptionSummary: Hi, Could you please help us in understanding the approach we can follow for consuming/listening Events published by OFSC. The query here is if OIC listens to a…
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GUIDE: How to setup OFS for using multi-attachment property with Fusion attachmentsSummary: Starting from OFS 24C customers can use their OCI Object Storage or Fusion instances to store file attachments from OFS. 24C What's new In this post I will cove…Dmytro Shurkov-Support-Oracle 448 views 21 comments 3 points Most recent by Dmytro Shurkov-Support-Oracle Field Service -
Variable "Calendar Days to SLA Start" to use Routing Date instead of Current DateSummary: Hi! I’m trying to configure a custom filter condition in my Routing Plan to include only activities that are scheduled to start on or before the scheduled date,…Melvin Manalastas 11 views 2 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Does OFSC Maps Work in Offline modeSummary: Does OFSC Maps Work in Offline mode. If yes, please share some documentations on how does this work. Content (please ensure you mask any confidential informatio…Nishant Mahajan 1989 21 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Export Data from Dispatch Console - Time View multiple daysHi, When viewing the Time View/Gantt chart for a single day, the Export option is available and works as expected. However, when selecting multiple days, the Export opti…Neil Atkinson 11 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Linking Assist Activity with Parent Activity of Team LeaderSummary: Hi Team, When a technician assist team leader, as Assist Activity gets created. We want to have Team Leader's Activity ID on Assist Activity and Vice Versa to k…
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Is it possible to translate user-entered text into a different language?Summary: In this case, we have a need to allow OFS user to enter text in OFS notes or textual form fields in Spanish, which is then translated into English. Does this ca… -
How to validate if Task has a picture attachedSummary: We allow Techs to Complete / Suspend an Activity based on few checks. One of those checks is - to ensure a picture or file has been attached. Content (please en…