Category 283
Discussion List
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Schedule multiple activity with same start timeHello All, We are integrating Oracle WACS (Work and Asset Cloud Service) with OFS to manage work orders for crews. Work orders will be created in WACS and will be pushed…Kiran Rajendran-121079 51 views 1 comment 0 points Most recent by Kiran Rajendran-121079 Field Service -
Multiday Activity Support for Debrief PluginSummary: Multiday Activity Support is not available for the OFS Standard Debrief Plugin Content (please ensure you mask any confidential information): Current Standard D…hussamyousufkunju-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Adding Service Logistics in existing B2B REST ApplicationSummary: Content (please ensure you mask any confidential information): We currently have OIC integration with Oracle B2B defined as REST/SOAP Application. In our next r… -
In Field Service Cloud, how to invoke Google Maps suggestionsWe are having issues when the Technicians are using the "Navigate" option on the app, instead of sending the co-ordinates, we are now sending the address : Number, stree…
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OFS Completed FAs to be sent over again to OIC (integration layer) due to outageSummary: Hello. Last Thurday (10/26), there was an outage in our OIC area (OIC is our integration layer between C2M and OFS). When C2M requested the FA and OIC was down,…Melvin Manalastas 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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We need to restict data access for other BUHi Team, We must restrict access to the SFA BU service request data, which implies that SFE BU users are not permitted to view the SFA data. For this we copied the custo…
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Are the legacy URLs login.etadirect.com and api.etadirect.com already deprecated as of November 3?Summary: Hello - I was just wondering if the legacy URLs login.etadirect.com and api.etadirect.com are permanently cease to exist today, November 3rd, 2023? Reasons I as…Melvin Manalastas 83 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Activities assigned by manually running a routing plan trigger undesired message stepSummary: Activities are tagged with "Do Not Reassign" when they are assigned to resources by a routing plan that was manually run by a dispatcher. Content (please ensure… -
How can we generate an activity along with inventory within "install" or "customer" poolSummary: Has anyone tried to create an inventory along with an activity creation? Content (please ensure you mask any confidential information): How can we simultaneousl…
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como se puede hacer para ver la propiedad [calendar_days_from_activity_booking]Buenas, como se puede hacer para poder ver la propiedad: Dias del calendario de reserva de la actividad [calendar_days_from_activity_booking] si se puede ver desde los F…Jonathan_R 41 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Oracle Field Service - custom pluginsSummary: When using OFSC application when connected to VPN some of the features like maps and custom plugins are not working. Please let us know whether OFSC has any lim…Mohith Pachikori 32 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service
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When using Get activities Rest API is there a way to use a wildcard in the parameters?We are using the Get activities REST API (https://docs.oracle.com/en/cloud/saas/field-service/cxfsc/op-rest-ofsccore-v1-activities-get.html) and trying to see if there i…
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Its Important to know how to handle and solve this "Address is not resolved"Summary: We added this full location to the resource location and the map cannot get it "Haramain Road, Al Nakheel District, Jeddah 21483, Saudi Arabia"
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Multiple API calls being made from OFS Custom PluginSummary: Hello, We have created custom plugins for OFS and are using some REST APIs to get and post data, However we are facing an issue, that the plugin is making multi…Veena Shinde 52 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Saving an Ad-Hoc filterSummary: When a user creates an Ad-Hoc filter, is it possible for that specific user to save the Ad-Hoc filter so it can be used again later? Content (please ensure you …Marc Arseneault 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Certificate Renewal for SAML Login PolicySummary: Customers want more information about the message "Replace OFS Metadata by December 6, 2023"Fernando Parreira-Support-Oracle 73 views 1 comment 1 point Most recent by Fernando Parreira-Support-Oracle Field Service -
Assigning an activity to resources a particular resource type only when it is preferredHi Team, We a particular Resource Type called In-House-Engineer (IHE) . The resources of this resource type should be assigned activities only if they come as 'Preferred…
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How to make immediate updates on the Parts Catalog using the REST API services?Summary: Hi there. Based on the documentation, Part Catalog REST API takes up to 4 hours to apply the incremental updates on the system Parts catalog. I was wondering if…
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WATCH REPLAY: Oracle Field Service 23D Release Deep DiveWatch the OFS 23D Release Deep Dive replay here Summary: Product Management reviews new features in the 23D release of Oracle Field Service. Content : Watch the replay o… -
Its important to know how to access API for "add to installed" of "required inventory"Summary: We need to know from where can get API for add to installed of required inventory as mentioned in this doc we cannot find it "https://docs.oracle.com/en/cloud/s…
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SSO with Microsoft MFA on Android work profile not workingSummary: We are trying to implement Microsoft MFA as login authentication, on the Android "work" profile with Microsoft Intune/company portal, using SAML. Content (requi…
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Is there a dedicated API for User Types?Summary: Hi there. Just wondering as I was checking the REST API for Oracle Field Service documentation and I didn't see any dedicated API for User Types, is that right?…
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What is the logoutURL for Field service for Azure ADSummary: Content (required): Need the LogoutURL for SAML Azure AD, see https://learn.microsoft.com/en-us/azure/active-directory/develop/single-sign-out-saml-protocol Ver…
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How to configure channel to external system in message scenarioSummary: The external system is configured using OFSC outbound WSDL. I would like to know how the channel in message scenario can be configured to send message to the ex… -
Any articles/documentations I can get regarding battery consumption for OFSC mobile?Summary: Content (required): Hi Team, My client plans to shift to OFSC mobile from their current custom application. One issue they have is in relation to the battery co…
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Its important to change the default of the activity start timeSummary: Its important to change the standard of the activity start time as when adding activity without entering the start time , the start time is always coming with 1…
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I want to Put validations on 'odometer' field based on the value appear in 'Last meter reading'fieldSummary: I want to Put validations on the 'odometer' field based on the value that appears in the 'Last meter reading' field that "Odometer" value should be Greater than…
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Where do I find more information about daily extract(property files export) removal in 22DSummary: Customers are receiving the alert "property files are being deprecated" on applications>daily extract screen and want to know where they can find more informati…Fernando Parreira-Support-Oracle 151 views 9 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Automatic launch of pluginSummary: Is it possible to launch a plugin based on field conditions? Content (required): For example when a technician installs an inventory item and indicates the inve…
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planned service histories not working as expectedSummary: When the field user starts the assigned activity before his/her default starting time, we are unable to find the asset button in the activity details screen and…