Category 283
Discussion List
-
Routing By Inventory - QueryHi Team, We have enabled 'Routing by inventory' so that only resources with required inventory will get assigned activity. In doing this we have another ask as well. In … -
Missing Required Inventory Warning in Dispatch Console Activity LevelHi Team, We could notice that if an activity is missing required inventory, the system is not showing any warnings/indicators in the dispatch console activity level . Th…
-
How long does a 'Set property' delivery channel remain displayed in activity history?Summary: Set-property message steps are only available in the activity history for a short period (?). Content (required): Sometimes when troubleshooting an unexpected b… -
Is there any way to configure the Enroute button so it only shows on the next pending activity?Summary: I have a business requirement that the Enroute button should only display for the next pending activity on a technician's route. Currently the customer uses the…
-
How long will a page parameter be valid for a particular subscription.Hi Team Can somebody help us understand how long the page parameter(or the data for particular page) is available in OFS. For example. On 05/25 the page number for get e…Anusree Sahadevan 41 views 4 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
-
How to display Geocoding Provider?Summary: Displaying Geocoding Provider Content (required): Hi. Is there a way to display what's the geocoding provider being used by our OFS? Per documentation, "Informa…
-
Assigning non-working time for a resource few hours . Not a full day.Hi Team, We have a requirement where in the dispatcher has to mark few hours as non-working time for a resource in the resource calendar. (not a whole day) For example:-…
-
Getting Activity Last Updated By via APIHi Team, Is there any APIs we can use to get the Last Updated By details of an activity. We could find that activity history gives the details in the application UI. Is …
-
How can I get the old resource and the new resource of an activity that has been moved?Summary: Content (required): Hello, Oracle Community! I need to get the old resource and the new resource of an activity that has been moved In "Oracle Field Service Clo…XUM TECHNOLOGIES 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Is there a way to retrieve information on what resources are currently onlineSummary: I am looking to find out if there is a way to retrieve a list of online/offline status for all resources? Content (required): Good Morning, Within the Manage sc…ScottDrysdale 71 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Its Important to solve the immediate routing is not working wellSummary: The immediate routing is not working well and always assigned to saad not assign to Nouradin Content (required): Version (include the version you are using, if …
-
String property character limitHi Team, Is there a limit to the number of characters that can be stored in a string property? Also does the limit varies based on the 'line count' we decide while creat…
-
Is there a maximum number of Map Layer shapefiles that can be uploaded?Question: Map Layer Error Do we have a limit on how many can we upload in map layers under business rules? Content: I would like to upload 23 map layers in OFS, but when…Jim Altmeyer - CSM -Oracle 71 views 2 comments 0 points Most recent by Ramaa Rao-Oracle Field Service -
How I can get my Daily Extract files recreated ?Summary: **This post was created as part of a How to Service Request (SR)** Content (required): I have detected a failure on the Daily Extract generation and I need them…Renato Kermentz-Support-Oracle 61 views 2 comments 0 points Most recent by Ramaa Rao-Oracle Field Service -
Deleting work-skills via interface queriesHi Team, In our implementation work skills are mastered in an external system. When a skill is deleted in the external system we need to delete it in OFS as well using a…Anusree Sahadevan 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Its Important to solve the immediate routing is not working wellSummary: the immediate routing is not working well and always assigned to saad not assign to Nouradin Content (required): Version (include the version you are using, if …
-
Create Work Skill Condition API Possibilities.Hi Team, To meet our client's business requirement, we need to configure more than 25,000 work skills. We were thinking of using postman collection runner to load all th…
-
Quota is dimmed cannot be addedSummary: Quota is dimmed cannot be added. Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that suppor…
-
Query on events and subscription APIsHi Team, We have the following queries on the Events and Subscriptions API based on the following scenario . I have a subscription created for activityUpdate event. The …
-
Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis…Anastasiia Semenova-Oracle 11 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Compound Workzone key - How does the system decode?Hi Team, In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we hav…Anusree Sahadevan 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Send Email Notification to technician when Activity is Assigned to the resource from bucketSummary: We have a requirement to send Email Notification to the technician when Activity is assigned from a bucket and when Activity is moved from one resource to anoth…
-
How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it…XUM TECHNOLOGIES 51 views 4 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service
-
Is there an element of creating a background line box to group the info and entry fields nicely?Summary: New Element - such as drawing linebox - in Visual Form Editor Content (required): Hello there. Is there a way that you can have a background linebox so that you…
-
Do you know if there is any rule to create a login PIN in OFSC using an SSO connection?Summary: Hello OFSC Community; Do you know if there is any rule regarding the type of characters allowed or length of the string to create a PIN when a user logs into OF…
-
Why doesn't the History view record who updated the activity?Summary: Content (required): Hello OFSC community; I want to ask you if any of you know why in the history of an activity, the changes made to an activity are not record…
-
Team Structure Representation in OFSCHi Team, We have a requirement where we have to represent team structure of work force in OFSC. There would be Team Leads to whom the Technicians reports to and Managers…Anusree Sahadevan 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
-
How to solve this error cname errorSummary: Content (required): When clicking debrief button its showing this error Version (include the version you are using, if applicable): Code Snippet (add any code s…
-
How to solve the Debrief ErrorSummary: When clicking save draft or sign and save the system showing this error Content (required): Version (include the version you are using, if applicable): Code Sni…
-
What does the max time limit in routing mean?Summary: What does the max time limit in routing mean, if the max limit is set for 60 min ,Do the activities that are not processed within the 60 min timeframe get moved…Alexander Salnikov-Oracle 31 views 1 comment 1 point Most recent by Alexander Salnikov-Oracle Field Service