Get Started with Redwood: Oracle Cloud SCM and Purchasing
Category 283
Discussion List
-
Work Zones for resources not required to displace in geographic areas. Temporary statistics upload.Summary: We are interested in assigning the right worker for the right task according to the skills required. The unusual context is that workers are not required to dis…Anastasiia Semenova-Oracle 12 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Compound Workzone key - How does the system decode?Hi Team, In our implementation, work zone key is a combination of 2 fields RowId and Zipcode. RowId is an alphanumeric value whose length can vary from 7-15. Also we hav…Anusree Sahadevan 32 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Send Email Notification to technician when Activity is Assigned to the resource from bucketSummary: We have a requirement to send Email Notification to the technician when Activity is assigned from a bucket and when Activity is moved from one resource to anoth…
-
How I can validate that a button appears only when the start date activity is equal to today?Summary: Content (required): Hello Oracle Community; I need users to not be able to access a plugin if the activity is in the past, they should only be able to access it…XUM TECHNOLOGIES 53 views 4 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service -
Is there an element of creating a background line box to group the info and entry fields nicely?Summary: New Element - such as drawing linebox - in Visual Form Editor Content (required): Hello there. Is there a way that you can have a background linebox so that you…
-
Do you know if there is any rule to create a login PIN in OFSC using an SSO connection?Summary: Hello OFSC Community; Do you know if there is any rule regarding the type of characters allowed or length of the string to create a PIN when a user logs into OF…
-
Why doesn't the History view record who updated the activity?Summary: Content (required): Hello OFSC community; I want to ask you if any of you know why in the history of an activity, the changes made to an activity are not record…
-
Team Structure Representation in OFSCHi Team, We have a requirement where we have to represent team structure of work force in OFSC. There would be Team Leads to whom the Technicians reports to and Managers…Anusree Sahadevan 32 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
-
How to solve this error cname errorSummary: Content (required): When clicking debrief button its showing this error Version (include the version you are using, if applicable): Code Snippet (add any code s…
-
How to solve the Debrief ErrorSummary: When clicking save draft or sign and save the system showing this error Content (required): Version (include the version you are using, if applicable): Code Sni…
-
What does the max time limit in routing mean?Summary: What does the max time limit in routing mean, if the max limit is set for 60 min ,Do the activities that are not processed within the 60 min timeframe get moved…Alexander Salnikov-Oracle 32 views 1 comment 1 point Most recent by Alexander Salnikov-Oracle Field Service
-
SSL time to applySummary: I would like to know if we must apply the new certificate SSL (ofs.*) at the exactly date that Oracle proposed or we can apply one day or a week before or after…Silvia Chiavegato 52 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
-
For a workflow message, how long until the message becomes obsolete?Summary: For the implementation we have following queries that require your assistance. 1. For the advanced workflow as per documentation "sending" status should be sent…Shawn Call-Support-Oracle 42 views 0 comments 0 points Started by Shawn Call-Support-Oracle Field Service -
VBS attributes in Rule setSummary: The VBS rule set is not showing all the attributes , i need options like Case type. Has anyone faced same issue. Content (required): Version (include the versio…
-
Handling huge volume of Resource Location Data for data load.Hi Team, We have to load the resource locations in OFS for more than 7000 resources. For creating a resource location via API we understand there are these steps to do 1…
-
How to enable deinstallSummary: deinstall in blank Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, …
-
Nader_Sayed 52 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
-
How to hide technician sub inventories from displaying on the Resource Tree?Summary: Our Dispatch Center console displays several Technician Sub inventories. Is it possible to hide or not display these technician sub inventories on the resource …
-
Filtering Work Schedules based on a Resource's countryHi Team, Our client business has 2 countries, US and Canada. Both these countries have separate set of work schedules/shifts created. We have this requirement where when…
-
The activity not matching the filters so how to solve thisSummary: The routing plan showing 0 activity Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that sup…
-
How to solve cost configuration errorSummary: The system showing cost configuration error Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets …
-
Is there anyway we can bring the Calendar Availability View of a Resource in Activity Details ScreenHi Team, We had a requirement where an activity will have a preferred resource and the availability of that resource has to be shown in the Activity Details screen on a …Anusree Sahadevan 42 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Hyperlink to an activity in OFSC?Summary: Is it possible to hyperlink to an activity in OFSC? Content (required): We would like to be able to add hyperlinks to activity IDs from outside of OFSC (for exa… -
OFSC Customization CapabilitiesHi Team, We have the following requirement from client:- The requirement says the dispatcher should be able to search for an account and open all activities coming under…Anusree Sahadevan 61 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service
-
Can we add cc in emails send from OFSC and can calendar invites be sent?Hi Team, We have a requirement wherein we have to send emails to Field Engineers as Calendar invites with a person in cc. is there any way to achieve this OFS Message sc…
-
How does Access Schedule Works in OFSC? Will that have an impact on Routing?Hi Team, I came across a standard activity field Access Schedule which lets us choose access hours and exception day. I was wondering does routing assign the particular …
-
Routing Optimization Goal QuestionSummary: We are looking for the correct routing optimization goal to achieve the following desired behavior: Route as much work as possible allowing additional resources…
-
Can we clear the data in a field based on another field value in OFS Activity Details screen?Hi Team, We have the following requirement: There will be certain Read/Write fields in the standard Activity Details screen with data present. On click of a check box th…Anusree Sahadevan 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Some button not showing in the inventory gridI can see only add to resource but cannot see the others (add to install,add to deinstallled,add to customer)
-
When adding activity to work schedule its showing only internal activity while there are customerSummary: When adding activity to work schedule its showing only internal activity while there are customer activities. Code Snippet (add any code snippets that support y…