Category 283
Discussion List
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Customising En Route Screen and Stop Travel ScreenSummary: We want to add additional fields to the En Route Screen and Stop Travel Screen. I am not able to see this Screen visible in the application. How can i see this …Rohine Devi Dhanasekaran-130953 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Field Mapping between Field Service and Service LogisticsSummary: Need field level mapping between OFS and Service Logistics Content (required): We have referred to the integration document (https://docs.oracle.com/en/cloud/sa…
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Does the "Allow update activities & offline sync after overnight..." affect Daily Extract?Summary: In 'Configuration' > 'Business Rules' we are considering setting a value for "Allow update activities & offline sync after overnight..." in order to allow more …Marc Arseneault 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Increasing length of [resources] fieldSummary: In the 'Resource Info' screen, the [resources] field does not display the entire list when there are several visible resources assigned to a specific user/resou…Marc Arseneault 41 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Can we receive and process POST Message received from External System in OFSC Internal Plugin ?Summary: Hi Team, We are currently working on a solution, where in the first stage of the process we need to send few activity details, via URL parameters, to the Extern…Srinath P Shetty 84 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Where are the Oracle Field Service 23A Release NotesSummary: Where are the Oracle Field Service 23A Release Notes Since the migration to My Oracle Support in March 2023 finding release notes for Oracle Field Service is, t…Danny Williams 51 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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where can I find details of OFS app security feature and connection encryption detailsSummary: KPN security team needs to know details of OFS app connections with oracle cloud like if all connections with app are encrypted , how are these connections with…
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Work Order Field MappingSummary: How to configure conditions in Field Service Content (required): RE: Oracle Fusion Cloud Service: Integrating Fusion Service with Field Service Page 71 of 86 (A…
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"User Type" Not an Allowed Property on Condition for Activity HintSummary: I am trying to configure the "Start" buttons behavior differently for UT1 vs. UT2. I was able to add the correct conditions to the "Edit/View Activity" screen b…
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Message Scenario launch condition when customer submits WMT Score/FeedbackSummary: Is there a message scenario launch condition that we can use to setup (for example) an email notification when a customer submits a WMT score and/or feedback? C…
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How to create popup dox if user tries to leave the page without saving the changes made in plugin?Summary: Content (required): How to force the user to click on save if some changes are made in a plugin but user forget to save changes and without saving tries to leav…
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Non-Scheduled (Preventive Maintenance) Activities RoutingHi Team, We have a requirement, where in we need to run routing for a bulk of non-scheduled activities (preventive maintenance) with SLA Start and SLA End date and sched…Anusree Sahadevan 81 views 7 comments 0 points Most recent by Dmytro Shurkov-Support-Oracle Field Service
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How to book an activity but not auto asign to a technician?Hi, We have a requirement that Technician should be able to Create Activity from the current activity they are working on. We are using Book Activity for this purpose. B… -
How to Follow up RCA details of Performance Degradation issue?Summary: Follow up RCA Details of Performance Degradation Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snip…
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OFSC Instance cloning possibilities.Hi Team, While do an instance clone in OFSC we can choose to clone either configurations only or configurations and data. If my understanding is right, even if we clone …
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field validation not runningSummary: The required field seems is missing validation Content (required): As the below indicates, the Causal Part is a required field, same as the rest of the three, b… -
How to change a Glossary entry on OFS ?Summary: We'd like to modify a glossary but unable to do so since we do not see option to modify it. We only see export button. We'd like to ask assistance in checking t…Renato Kermentz-Support-Oracle 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
How to configure popups for emergency activities in OFSC?Summary: We are working on "emergency response and repair" use case where in we are trying to configure popups for emergency field activities coming in. Content (require…Juan Cruz-Support-Oracle 51 views 1 comment 1 point Most recent by Juan Cruz-Support-Oracle Field Service -
Is there a way to set a property to null each time an activity is created?Summary: Property reset upon activity suspension. Content (required): Please see the attached doc for an explanation. Version (include the version you are using, if appl… -
How to create a report of user types settings?**This post was created as part of a How to Service Request (SR) Summary of the question: We need to create a report including all the user types in the OFS environment …Gustavo Guarin-Oracle 21 views 1 comment 0 points Most recent by Gustavo Guarin-Oracle Field Service
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Application refresh that should not clear the message errorSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Is there some way to configure some type of Application refresh, or if …
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How to renew the SSL certificate which is close to its expiration date?Summary: Our SSL certificate is about to expire. Where can I download the new certificate and replace the existent one? Content (required): **This post was created as pa…Fernando Parreira-Support-Oracle 81 views 3 comments 1 point Most recent by Fernando Parreira-Support-Oracle Field Service -
Is there a limit to the number of properties that can be added to 'Activity List View Columns'Hi Team, I would like to know if there is a limit in the number of fields that can be added in the activity list view. Also is there any way we can customize the list vi…Anusree Sahadevan 42 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Button to invoke Plugin to be shown in Activity page menu only for mobile OFSSummary: **This post was created as part of a How to Service Request (SR)** Content (required): " We are working on a solution where we want a button that invokes a Plug…
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Can I change the label of standard properties on OFS ?Summary: We are getting an error in one of our integrations (OFS x Oracle Utilities) due to a mismatch of the activity identifier: appt_number versus apptNumber. Can I c…Renato Kermentz-Support-Oracle 61 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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REPLAY AVAILABLE: Oracle Field Service 23B Release Deep Dive WebinarWATCH THE REPLAY FOR THE OFS 23B RELEASE DEEP DIVE HERE Summary: Product Management reviews new features in the 23B release of Oracle Field Service. Content: Watch our w… -
Adding a Plugin to Dispatchers List ViewHi Team, I was trying to add button with a plugin in the 'Activity List' view so that the dispatchers would be able to view it. I am unable to see the button anywhere in…
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OFS Resource Activity Duration reportSummary: Content (required): Hi Experts, Can you please indicate which subject area in OTBI can provide details about OFS activity resource duration? We have a requireme…
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Travel time seems capped at 30minsSummary: Travel time seems capped at 30mins, not the real travel time Content (required): The travel time between the Activation of the Route and the start of the first …
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URL's Internas OFSCSummary: Hola equipo de Oracle, Quisiera consultar con ustedes si existe una URL adicional a https://amx-res-cenam.fs.ocs.oraclecloud.com/ en nuestro caso, debido que es…