Category 283
Discussion List
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Autofill Mass populateSummary: Is there any way to mass populate auto-fill changes to the entire enterprise or at least to all the time-frames within a market? Content (required): We are look…Juan Padilla 21 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Is it possible to send an image in the BODY of the message scenarios?We need to send a communication to all Field Resources and for that we are using Message Scenarios. Is there a way for us to send an image in addition to the text? -
OFSC integration with Knowledge managementSummary: We have a requirement of integrating Oracle filed service cloud with Oracle Knowledge management. We are referring the following document to complete the setup.…
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Travel time estimation accuracySummary: Content (required): Hello Oracle community; Is there a way to improve the accuracy of the travel time estimate that OFSC does? For example; OFSC calculates that… -
Make workflow mandatory before activity completionSummary: I want to able to force users down a workflow path that much be completed before the activity can be ended. Content (required): The aim is to ensure that the us… -
Parse XML details out in Message ScenarioSummary: Is it possible to parse out details in a property that is sent in XML format via Message Scenario? Content (required): Example is: propertyA is created with the…
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Scannable text box to be read onlySummary: Hi Team, Today when a user uses the scanner next to the text box that automatically populates the data in the text box. Sometimes he mistakenly types something …
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How to differentiate Default duration and duration send while creating activity.Hi Team, We had a requirement where we had to show some indicator in the activity level if an activity is using default duration. The duration is not sent from Source Sy…Anusree Sahadevan 42 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Whats the hosted plugins host nameSummary: We have several plugins implemented and hosted within OFSC from those plugin we invoke our external SOA API's which are access controlled by origin/referrer hos… -
Message Scenario Set Property QueryHi Team, Can we concatenate 3 properties and set it into another property using Message Scenario , Set Property option? I wrote a simple concat function and it was not a…
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Can standard OFS actions be enabled from hosted Plug-in?Summary: We like the feel and look of the Assignment Assistant when the Move Activity action is initiated, and wondering if anyone has had success in deploying that with…
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Receiving CORS when retrieving images from DBaaS database using ORDS REST Service in OFS PluginSummary: We are developing a custom plugin that allows users to capture data/images and save a daft. When the user returns to the plugin, we are attempting to retrieve t… -
Stop watch configurationSummary: Ø Stopwatch to still be visible for User but without displaying the initial Job ‘Duration’ value – may only show minutes remaining once Engineer has declared a …Rohine Devi Dhanasekaran-261685 41 views 3 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service
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Routing Plan with Proportional Distribution in the weekHello! We need a routing plan setup where activities are distributed proportionally. Example: There are 5 activities scheduled for the next week, which will be assigned …Victor Pacheco 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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OFS Location on laptop using EdgeSummary: We are road-testing OFS. We have a field tech who has a route for today. When we log in as the user on an IPad, the application shows the crew location on the E…
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remove - the Select Resource option - under the Dispatch ConsoleSummary: Remove the Select Resource option under the Dispatch Console Content (required): Does anyone know how to remove the Select Resource option under the Dispatch Co… -
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Its important to solve this the quota is dimmed cannot be addedSummary: Its important to solve this the quota is dimmed cannot be added Content (required): Version (include the version you are using, if applicable): Code Snippet (ad…
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Filtering a menu field based on another menu field value.Hi Team, We have this requirement :- There are 2 custom properties of type enumeration in our activity details screen - Activity Status and Activity Sub- status. We need…
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From where the Craft(Work Skills) of Resource will be syncing to Resource in OFSC?Summary: As my understanding after Admin Sync in OIC, mobile store rooms and truck resources got integrated into OFSC Buckets and From Employee Sync the resources got di…
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Can I remove a routing plan?Summary: Customer no longer need a routing plan and wants to delete it. Is it possible? Content (required): **This post was created as part of a How to Service Request (…Fernando Parreira-Support-Oracle 61 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Is it possible to apply SLR when using Public Transportation?Summary: We would like to use Street Level Routing for resources using Public Transportation (set in the Resource Information). How can we do this? Content (required): I…
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How delivery window values are calculatedSummary: Can someone explain how the value for the delivery window is exactly calculated Content (required): Below an example, I have an activity where the delivery wind…
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Approve workflow mails via Approve link in workflow mail directly not let a mail to open and sendSummary: As of now when user approve/reject the workflow approval mails then clicking on the link will lead to open up a reply to mail and user need to click on send. Co…
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Is there a possibility to get a list of users currently logged in to OFS application.Summary: I need list of all users who are currently logged in to application. Note this is not the active users inside applications, But I need users who are currently l…Geereddy Bharath Kumar 54 views 1 comment 0 points Most recent by Anastasiia Semenova-Oracle Field Service
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How to find "My Ideas"?Summary:Need to get list of ideas I opened in idea lab Content (required):In the past, there is an option "My Ideas" which can list ideas I opened. I cannot find this an… -
Is it possible to expand the period of time that resource history remains on the system?Summary: The resource history now disappears after 24h, and we expected that the information remain for 90 days. Version (include the version you are using, if applicabl…
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How to display 'Elapsed Time' (since activity start to now)Summary: We would like to display the ELAPSED TIME (in minutes or in hh:mm format) since the activity was started. Content (required): The elapsed time should be calcula…Marc Arseneault 31 views 3 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
CUAL ES LA LOGICA DE EXTRACCION DE LA API /rest/ofscCore/v1/folders/dailyExtract/folders/{dailyExtraSummary: Quisiera entender la fecha que se suma en el request de la api para extraer información , a que hace referencia la fecha ?? ; es la fecha de generacion de la ac…
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Is it possible to move unscheduled activities which already on Tech routes to one specific bucket?Summary: Hi Team, We are having one scenario where if Techs are not able to take any action on few jobs. Like a Tech is having 5 jobs in a day and he took action only on…