Category 283
Discussion List
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AutoRouting Results ReportSummary: AutoRouting Results input data and ability to make report modifications. Content (required): I know the "Autorouting Results" report includes all work types aut… -
Where can I find the Instance Id for my OFS environment?**This post was created as part of a How to Service Request (SR) Release: 23.2.1 Summary of the question: While trying to configure an integration between another Oracle…Gustavo Guarin-Oracle 164 views 1 comment 0 points Most recent by Gustavo Guarin-Oracle Field Service
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Is there a guide to setup printers for Field ServiceSummary: Is there a guide to setup printers for Field Service Content (required): Documentation to assist in setting up Printers Version (include the version you are usi…Stephen Johnson-Oracle 41 views 3 comments 1 point Most recent by Stephen Johnson-Oracle Field Service
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Scheduled ReportsSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): Is the 'Scheduled Reports' option configured somewhere? Can I add or rem…
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How to delete property value using message scenario?Summary: **This post was created as part of a How to Service Request (SR) ------------------------------ Body------------------------------------ When an activity is sus… -
How Oracle Field Service Works with Different Time Zones?Summary: **This post was created as part of a How to Service Request (SR) We need to understand how field service works with different time zones. Can someone please hel…Fernando Parreira-Support-Oracle 51 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service -
Using Forms to Execute API to Call Other ApplicationSummary: Hi. Can we use FORMS to execute an API to call another application (e.g. C2M) to request validation (e.g. If new meter is already installed on other premises) a…
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Can I add property "user_type_id" to Workflow's Step's in the "Show completed when" section?Summary: ------------------- This post was created as part of a How to Service Request (SR) ------------------- Content (required): I want to add property "user_type_id"…
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Team Leader cannot see resources in bucketSummary: Content (required): Team Leader cannot see resources in the bucket. Steps: Login in OFS Click Manage icon on the left side User can see only himself. There is n…
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How to change the Time Slot on an activity via Message ScenariosSummary: We'd like to modify the Time Slot on activities, during specific situations, and would like to use message scenarios to do so. Content (required): There are spe… -
OFS-Siebel Outbound Integration via message scenarioHi Team, We were running a POC to see if message scenario can be used to carry out outbound integrations from OFS- Siebel. We have configured an external channel with Si…Anusree Sahadevan 61 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Admin role to configure permissionsSummary: **This post was created as part of a How to Service Request (SR)** Content (required): "An admin user type has been created in the Test1 instance and we want to…
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Replay Available: Oracle Field Service 23A Release Deep DiveSummary: Product Management reviews new features in the 23A release of Oracle Field Service. Content: Watch our webinar for an overview of new features and product demos… -
Is there an API on OFS that allows Not Done an activity while updating a property at the same time ?Summary: **This post was created as part of a How to Service Request (SR)** Content (required): We need to emulate the results of a GUI Not Done activity operation, wher…Renato Kermentz-Support-Oracle 71 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Property not related to any entitySummary: **This post was created as part of a How to Service Request (SR)** Content (required): Would be any way to create a property that could be used globally and not…
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Modify completed activitiesSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): Information update can be submitted in activity History, despite being i…
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En Route to the Next Activity**This post was created as part of a How to Service Request (SR) Summary: How to completely disable automatic En Route to the Next Activity? Content: I have removed the …Eduardo Kimura-Support-Oracle 71 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
Is there a way to move started activity to another resource?Summary: In Fusion Field Service When started activity is not finished, it should be assigned to another shift through Activity Move. However, system shows message "only…
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Duplication - Link TemplateSummary: How to avoid duplicate linkage happening from the link template. Content (required): Linking is happening more than once with the same parent and it should be o…Deepak Prakash 41 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service -
Where can I find OFS endpoints for API requests?Summary: We need OFS endpoints Content (required): We need to obtain some data from system. **This post was created as part of a How to Service Request (SR) Version (inc…Juan Cruz-Support-Oracle 61 views 2 comments 0 points Most recent by Ciprian Trandafir Field Service -
Parts search Program getting to error (document is attached)Summary: Parts search Program getting to error while adding part to the SR as part of field service Content (required): Document is attached to show the steps We have ve…
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How to extract user data in OFS core application?Summary: How to extract the users in an excel sheet (user id, email id, created date, created by, last activity date & level of access) in OFSC application. Content (req… -
Disable button after one clickSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Please advise if there's a way to disable the Submit button after click…
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Test, please ignoreSummary: Test, please ignore Content (required): Test, please ignore Version (include the version you are using, if applicable): Test, please ignore Code Snippet (add an…
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How to obtain a resource activation time via API?**This post was created as part of a How to Service Request (SR) Summary of the question: Which API can we use to obtain a resource activation time for a given date?Gustavo Guarin-Oracle 41 views 1 comment 0 points Most recent by Gustavo Guarin-Oracle Field Service
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Is there a way to export the list of resources after you've filtered them by status, type, OFS UISummary: Is there a way to export the list of resources after you've filtered them by status, type, or last login? I don't see an option to export to excel from browser.…Antonio Plaza 51 views 2 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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How does 'Not Done activity' compare with 'Suspend activity'?Summary: Does anyone know where I can find OFSC documentation that explains in more details how 'Not Done activity' works? It sounds like it would be very similar to 'Su… -
Delete enumeration values of a property via APISummary: **This post was created as part of a How to Service Request (SR) ** Content (required): "Is there any API to delete enumeration values of a property? I am not s…
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How to rename instance?Summary: Hi! I was wondering if it's possible to chance our instance URL for OFSC from old_instance_name.etadirect.com to new_instance_name.etadirect.com ? Is that diffi…Alexander Salnikov-Oracle 41 views 1 comment 1 point Most recent by Alexander Salnikov-Oracle Field Service
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Is it possible to search by activity status using "Search for activities" API?Summary: I want to search for activities with different status than suspended. Content (required): I want to search for activities with different status than suspended. …Juan Cruz-Support-Oracle 51 views 1 comment 0 points Most recent by Juan Cruz-Support-Oracle Field Service