Category 367
Discussion List
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We are using the SSO to sign on, how to pass authentication from postman?Summary: We start to use SSO to sign on to OSM, how can we pass authentication from postman? Do we have the document to explain the process? Content (required): Version … -
Is it possible to import Subscription with Child Entities together?Summary: Looking to import a Subscription with all child entities in a single import Header, Product, SubscriptionContact, SubscriptionParty etc Content (required): Can …Guru Raghavendra 31 views 2 comments 0 points Most recent by Guru Raghavendra Subscription Management -
Is it possible to configure territories to filter user access to only customers and subscriptions?------------------------------ Body------------------------------------ **This post was created as part of a How to Service Request (SR) Release: [22A] Summary of the qu…Ed Gomez-Support-Oracle 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management -
Is there any way to automatically hold subscription product line when bill line is interfaced to ARSummary: Is there any way to automatically put subscription product line "On Hold" Status when any bill line is interfaced to AR without any manual intervention Content …Kumar Kartik Jain 41 views 7 comments 0 points Most recent by User_2025-02-10-08-29-32-636 Subscription Management
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Bill Lines to be sent to AR on 15th of Previous Month (Interface Date)Summary: We currently have requirement to set Interface date to 15th of Previous Month. So for Billing for 01-Jun-2022 to 30-Jun-2022, Interface date should be 15-May-20…ShishirSopariwala 11 views 3 comments 0 points Most recent by ShishirSopariwala Subscription Management
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How to enable access to Manage Contract Time Unit Mapping task?Question : How to enable access to Manage Contract Time Unit Mapping task? **This post was created as part of a How to Service Request (SR) Release: [21D] Summary of the…Ed Gomez-Support-Oracle 41 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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How To Modify/Amend Billing Frequency Of Active Subscription?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: The user wants to modify/amend the Billing Frequency of Active Sub…Alexandra Rabaea-Support-Oracle 31 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
How to get Subscription Supporting Document details from table?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: Which table and column has the details about the Subscription Supp…Prabhudass Vedanayagam- Support-Oracle 41 views 1 comment 0 points Most recent by Prabhudass Vedanayagam- Support-Oracle Subscription Management
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Why is Billing account and Bill-to Site not defaulting from Customer Master?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: In the past billing account and bill to site were defaulting from …Claudiu Mindruta-Support-Oracle 25 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Unable to find Import and Export Management in ToolsSummary: I can still see the old file import / export option but cannot find the new Import and Export management under tools. I have verified the profile option and it …User_2025-02-10-08-29-32-636 285 views 2 comments 1 point Most recent by Adam Liu Subscription Management -
Reprocess Order Management Transactions , what is the logic behind this process.Summary: Reprocess Order Management Transactions what is the need for this job in OSM? What is the business process flow , can someone explain this. I could not find any…User_2025-02-10-08-29-32-636 93 views 2 comments 1 point Most recent by Suresh Kampati Subscription Management
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Usage Rating - Not a Generally Available FeatureSummary: As we understand not all environments are equipped with the Usage Rating feature in Subscription. It is available on-demand basis and needs to be worked with Or…Guru Raghavendra 21 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
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Ability to change the payment terms after the Subscription is activeSummary: We have the Payment Terms field at the subscription level this is an editable field until the subscription is in Draft status. But is there a possibility to edi…Guru Raghavendra 32 views 3 comments 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to link the OSM user to the PersonSummary: I created the user before I add to the Person tab. I tried to use the link user account check box to link both together but it didn't happen. Please let me know…
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Usage qty consolidation over period of timeSummary: Does the product handle the usage qty consolidation, over multiple periods? Content (required): Say, if there is max usage of 100KG and this consumption should … -
Credit card payments and reporting and reconciliationSummary: After processing credit card transactions is there any way we can identify all the subscriptions that were based on credit card payment method and is there any …User_2025-02-10-08-29-32-636 31 views 1 comment 0 points Most recent by Adam Liu Subscription Management
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Unable to Update Usage Quantity in Billing Summary under a Subscription ProductSummary: Trying to update Usage Quantity from the UI. Navigation: Subscription -> Subscription Product -> Billing Summary Content (required): We have the Oracle document…Guru Raghavendra 110 views 3 comments 0 points Most recent by Guru Raghavendra Subscription Management
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How to populate minimum amount and minimum quantity under pricing subtab for a subscription product?Summary: How can we add minimum amount for the subscription Content (required): After adding a product to the subscription how can we change the minimum price based on m…
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How to relate two subscriptions with each other?Summary: We would like to give reference of one subscription in the other subscription. Content (required): As per our exploration we see a relationship tab under subscr…
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Is Usage Rating Engine GEnerally Available yet?Summary: Would like to understand whether 'Usage Rating Engine' is generall available already or still under controlled availability? Content (required): Version (includ…
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Error Activating Subscription - Related to Payment TermsSummary: Content (required): I created a subscription with a product and followed all instructions as per the implementation guide. However, when I try to activate the s…RamakrishnanRaghavan 31 views 2 comments 0 points Most recent by RamakrishnanRaghavan Subscription Management -
Oracle Subscription Management and Fusion PricingSummary: Hello, I'm wondering whether the subscription management module includes Oracle Fusion Pricing engine built-in, with no prerequisite or requirement to have the … -
Multiple Bill to on a subscriptionSummary: As per the client requirement, multiple parties involved in a contract and the billing should be done for each of the parties involved separately. In short, hav…
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How to populate bill-to-site name on selecting customer and bill-to-site for a subscriptionSummary: We are trying to add a custom field bill-to-sitename on subscription header where it populates bill-to-site name on selecting customer Content (required):NA Ver…
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Create customer asset for a serialized itemSummary: Trying to create a customer asset (IB) for a serialized item. Error message pops up - "A record with the value already exists. Enter a unique value." Content (r…
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Not able to trigger product based SLA on Service request based on coverage assigned in PIMSummary: We created an item through Product Information Management and assigned particular value to Standard Coverage in it. We have enabled Subscription based Entitleme…
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If Covered Level field is missing from Products page then is there any option to hold the details.Summary: For Example, for 2 time a year maintenance which object will hold the details of the site visit? Coverage should hold it, but if coverage is not able to hold th…
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No IB record found in 'IB Reprocess Program' after shipment to create Included warranty.Summary: After shipment of an Item which is associated with an included warranty Asset is getting created but there are no records to reprocess in 'IB Reprocess Program'…Abhishek Nirgudkar 22 views 2 comments 0 points Most recent by Abhishek Nirgudkar Subscription Management -
Subscription Management- Invoicing questionSummary: In Subscription Management we have Billing option and what happens in a scenario where the physical hardware along with subscription products are ordered in EBS…User_2025-02-10-08-29-32-636 32 views 6 comments 0 points Most recent by User_2025-02-10-08-29-32-636 Subscription Management
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Integrate OSM billing to SAP ARSummary: Content (required): Hi, Can we send the OSM billing to SAP AR, instead of Oracle AR? Is OSM integration with external AR system feasible? Version (include the v…Yashwanth Siddaraju 42 views 2 comments 0 points Most recent by Yashwanth Siddaraju Subscription Management