Category 367
Discussion List
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OSM 21D release date question - create a new subscription , pricing not able to retrieveSummary: After the new year holiday, we tried to create a new subscription in OSM manually, we cannot retrieve the price for the subscription product. We are using the s… -
Is there any OOTB feature to sync Sales cloud accounts to Subscription Cloud?Summary: Content (required): We are implementing both Sales Cloud and Subscription Cloud. Using Manage Customers, customer accounts can be created in Subscription Cloud.… -
Usage-based billing for Fixed fee contracts with % complete revenue recognitionSummary: Problem statement: For professional services fixed fees contracts, the invoicing is done according to the milestones. However, the revenue must be recognized ov…
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OSM - Quarterly and Semi-Annually Billing Frequency impact the TermsSummary: I set up Quarterly and Semi-Annually in the Manage Subscription Time Unit Mappings table for the billing frequency. If the subscription term is 6 months, It wil…Mary Tse 31 views 8 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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OSM - Schedule Process - cannot see other user jobsSummary: I would like to see the job submitted by another user in the system. I did the search by 'Submitted by', I cannot see it. Am I missing the role access setup in …
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Renewal controls specified at Subscription are not workingSummary: We are implementing Subscription Management module and defined renewal template with few default value and overriding the values at Subscription Level i.e. Days…
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Subscription Ownership transfer to another customer through Install Base Asset.Summary: Hi, Could you provide any document where we can check how an included warranty subscription can be transferred to another customer once we update the customer i… -
Subscription Events model - Setup a Business Event for Active SubscriptionSummary: Would like to know how to create an event using the Events model. Requirement - For a subscription when it becomes Active , and say for a particular Customer - …User_2025-02-12-05-52-24-172 91 views 1 comment 0 points Most recent by Adam Liu Subscription Management -
Covered Level tab under subscription product for items with "Subscription" Sales Product TypeSummary: Can we display Covered Level tab under subscription product for items with "Subscription" Sales Product Type. Content (required): Covered Level is displayed for…
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Subscription Management: Ceiling Price List - system doesn't apply the Ceiling PriceSummary: Subscription Management: Ceiling Price List - system doesn't apply the Ceiling Price Content (required): We are implementing Subscription Management and in the …NiranjanPuvvada 22 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Is it possible to get all the records on Team subtab in Subscription via groovy or REST api?Summary: We want to get all the records on the Team subtab under Subscription. Content (required): We want to get all the records on the Team subtab. But we can only get…Hanna Jean 23 views 2 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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AR Invoices generated from Subscriptions - should not be auto numberedSummary: AR Invoices generated from Subscriptions - should not be auto numbered Content (required): Currently, in AR module all the transactions are with manual numberin…NiranjanPuvvada 11 views 1 comment 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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How can we track usage for a contract which is still not billed to customer?Summary: The billing cycle is Quarterly. We want to know the usage in between quarter for the contracts. Is there any standard way to track it? Content (required): The c…