Category 367
Discussion List
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Preventive maintenance in Standard coverage templateAfter 24B update we have Preventive Maitenance tab added in standard coverage, Can anybody let me know what is the use of new preventive maintenance tab in Standard cove… -
Accessing customer master data from oracle subscription formSummary: Is there a means to access customer master using the customer data selected on the subscription as the context? I am looking to view customer master data direct…Giri Venkatesan 2 views 2 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management -
Descriptive flex field table for subscription productSummary: May I know which table stores the Descriptive Flex Field for Subscription Product? Thanks, KrishnaKrishna Kolhapuri 5 views 1 comment 0 points Most recent by Eain Cathcart-Oracle Subscription Management -
Enterprise Scheduler Job Application Identity for CRMSummary: Subscription getting closed by this username, why? Content (please ensure you mask any confidential information): We need to stop subscriptions getting closed b…
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Reset the Processed flag in the OSS_RMCS_DOC_LINES_T tableWe have lines in the OSS_RMCS_DOC_LINES_T table with Processed_Flag = 'Y'. The log for the Send Subscriptions to RMCS ESS job shows the document lines were inserted so t…
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How to change the start date of an included warranty?Currently the included warranty on Fusion is created based on the ship date and probably with a specific offset for installation purposes. However, if an OEM is selling …
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Why tax getting calculated in subscription for few customers?Summary: There's no exempt tax setup done for any customers, however for few customers the tax is getting calculated in subscription line and for few it is not ? Content…
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How to terminate specific covered assets within a coverage item from SO using REST APISummary: How to terminate specific covered assets within a coverage item from SO using REST API Content (please ensure you mask any confidential information): We have a …
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Is there a query to get the license count from Fusion which can help reconcile the data cloud portalIs there a query to get the license count from Fusion which can help reconcile the data from the usage report generated in the cloud portal
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Feature Implementation: CPI-Based Annual Price Increase with Flat X% Subscription ManagementSummary: Hi, I want to implement annual price increment on the subscription based on a CPI % that changes every year. The price is supposed to increase on every subscrip…Chhipa Nishi 21 views 2 comments 0 points Most recent by Sasikanth B S-Oracle Subscription Management
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How to add custom field to invoice textSummary: Can we add a custom field on the Subscription to the Invoice Text on the Profile setup? Content (please ensure you mask any confidential information): currently…Michal Shaked 33 views 4 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management -
Purging Old assetsSummary: Deleting Old Install Base Assets based on the Date Parameter. Content (please ensure you mask any confidential information): Hi Team, we have a business require…VikashSharma-Oracle 2 views 0 comments 0 points Started by VikashSharma-Oracle Subscription Management
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Location of SMC to AR Standard Field Mapping in Subscription ManagementSummary: Hi Team, We are currently working on SMC to AR mapping. Under the Service Mapping section in Subscription Configuration, we are unable to find the standard fiel…Chhipa Nishi 11 views 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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How to do an advance billing for the current month in the previous month of given date.How to do an advance billing for the current month in the previous month of given date. Eg. Billing for 1-Jan-26 to 31-Jan-26 = invoice generation on 27-Dec 1-Feb-26 to …Rishabh Parmar 1 view 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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Multiple Main Items in One ContractSummary: Hello Team, We have one scenario to review. Please find the details below: 1. Scenario 1: The user can create a Sales Order (subscription order) in Order Manage…Muthu Elumalai 11 views 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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Disabled Reset Billing Status on Billing summary formSummary: User unable to reset the 'Reset billing Status' against the subs product. Content (please ensure you mask any confidential information): Please advice if there …Sauana_HCL_28 1 view 1 comment 0 points Most recent by Mihaela Anghel-Support-Oracle Subscription Management
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I’m looking for related roles for license B91080.Hello, I’m looking for related roles for license B91080.I find document predefined-roles-subscription-impact_25C and I cant find any information about B91080 roles. Same…
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How to auto create subscription renewal in Active status?Summary: We want to auto create renewal subscrptions in 'Active' status. I can auto create but always creates in Draft status. I think this is due to the reason that bil…
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JBO-27023: Failed to validate all rows in a transaction.Summary: While duplicating the subscription with 1000+ lines the ESS job is ending with an error 'JBO-27023: Failed to validate all rows in a transaction'. Attached the …Sauana_HCL_28 26 views 2 comments 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Issue: Renewal Activation Impacted by Custom Groovy ScriptSummary: Hi, We have written two triggers based on business requirement. Before Update trigger: Business requirement: This trigger was created to prevent coping of custo…Chhipa Nishi 12 views 2 comments 0 points Most recent by Priscila Terazawa - Support-Oracle Subscription Management
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Will the new column added in Standard Coverage be synced to Field Service module?Summary: We are creating few columns in Manage Matrix Classes > Subscription Entitlement. We are then using these columns in Standard Coverage > Summary tab. The questio…
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Unable to Edit Bill-to Address in SMC Header – Need Assistance Updating Header FieldsSummary: Hi team, We are working on an amendment requirement where the Bill-to Address is being updated at the SMC line level. However, we observed that after changing t…
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Subscription term auto updating when start date changedHi , When I try to update the start date of a subscription, the term gets changed automatically and I have to update the term again to calculate the correct end date. Is…
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How to define first responder wins approval workflow in SubscriptionSummary: Hi All, We have a requirement to define a parallel approver for each BU, and this should follow the first responder win rule. If any of the approvers approve th… -
List of business event for Fusion Subscription ManagementIs there any documentation around the business events available for Subscription Management. We would need this details for integrations with other systemsNakul Buradkar-Oracle 2 views 1 comment 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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Unable to search Subscriptins in Redwood UIWe are implementing Subscription Management on Redwood UI. However, the subscriptions that are being created in classic UI are not available in Redwood UI. Is there is a…Nakul Buradkar-Oracle 33 views 4 comments 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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How do I view and access subscriptions created by other users in Subscription Management Redwood UIWe are implementing subscription management in Redwood UI. However, I am able to see only those subscriptions which were created by me i.e. where I am the owner. But I w…Nakul Buradkar-Oracle 31 views 5 comments 0 points Most recent by Nakul Buradkar-Oracle Subscription Management
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How many subscriptions gets renewed in one batch of Automatic renewal processSummary: How many eligible subscriptions gets renewed in one batch of scheduled process "Automatically Renew Eligible Subscriptions". Is there any limit on subscriptions…AnoopPillaiLamar 11 views 2 comments 0 points Most recent by AnoopPillaiLamar Subscription Management
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How to change time format of start date and end date of subscriptions based on user preferencesSummary: How to change time format of start date and end date of subscriptions in Subscription Management Cloud in Oracle Fusion CX Cloud based on user preferences set i…AnoopPillaiLamar 3 views 2 comments 0 points Most recent by AnoopPillaiLamar Subscription Management
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How to access Subscription Configuration page under RedwoodSummary: Subscription Configuration page is missing under Subscription Management (Redwood) Content (please ensure you mask any confidential information): The Subscripti…