Category 367
Discussion List
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Is it possible to create different renewal templates for different customersSummary: Is it possible to create different renewal templates for different customers ? Because we have option of choosing different Business Units and renewal templates… -
In Subscription Management how do I add new attribute values to the LOV in Manage Event Types?Summary: In Subscription Management how do I add new attribute values to the LOV in Manage Event Types? Content (please ensure you mask any confidential information): In…Eain Cathcart-Oracle 11 views 2 comments 0 points Most recent by Eain Cathcart-Oracle Subscription Management
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Update the Custom Attributes in Billing Lines (Schedules) based upon Subscription Header Level FlagThere is a specific requirement to update Custom Attribute (EX: PO_Category) on the Billing Lines based upon its value at Subscription Header. Is there a way to achieve …Yogesh Deshpande 32 views 4 comments 0 points Most recent by AMIT KUMAR YADAV Subscription Management -
How to use Custom Covered Levels?Summary: Content (required): Hello Team, We need to understand the use of Custom Covered Levels. In the implementation guide, it's not clear what(I.e. Party, Product Gro… -
Do we have a way to attach the document on the subscription product level?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable): -
Can we update the Price Periodicity on Subscription product charge?Hello, How do we update the price periodicity on the subscription product charge ? We have defined the price for the product as below (Month and Year). But we are unable… -
How to send estimated usage quantity from om to smcSummary: Hi There is a field called estimated usage quantity for usage based in smc to bill the customer in advance based on some quantities. We want to pass the values …Aditya Vardhan Angalakuduru 32 views 2 comments 0 points Most recent by mkthg Subscription Management
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Difference between the Sales product of type Preventive Maintenance and Extended WarrantySummary: We have tried creating Subscriptions of type both Extended warranty and Preventive Maintenance. But we haven't seen any difference between both the types. We wa…
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Summarize bill lines from subscription before sending to AR invoicingSummary: Our client has the requirement to have usage products have a daily price periodicity in subscription management, and are billed monthly. With this set up, a mon…
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How to price subscription item based on the existing lines on the subscription?We have group of products usually categorized as a bundle. The character of this bundle is in such a way that if any one of the product belonging to the bundle is ordere…John.V 32 views 2 comments 0 points Most recent by Robert Mutton-Support-Oracle Subscription Management
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Is there a way to set "Hide Amended Products" checkbox as enabled by default?Summary: We need to set the default value as Enabled on 'Hide Amended Products' on Subscription Management page. Content (please ensure you mask any confidential informa…Burcu Aslan-Oracle 21 views 1 comment 0 points Most recent by Robert Mutton-Support-Oracle Subscription Management
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How to Perform Subscription Validation Action via REST APISummary: As per the documentation, there is POST Action API which will create Subscription Validations for a subscription. However we are not able to use this one as we …Vineeth-Oracle 72 views 11 comments 0 points Most recent by Ankita Biswas-Oracle Subscription Management
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Subscription information not showing in Install Base module under Subscription section.Summary: We created Coverage based subscriptions and created a covered level product by associating an Install base asset. If we navigate to the Install base asset modul…
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What is the Table name replacing OKS_REPROCESSING in Oracle fusionSummary: Hi, I want to create an alert for sales order lines that are stuck in the interface to subscription with error. In EBS it was called OKS_REPROCESSING, in Oracle…
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how to create evergreen subscription via Order REST APIWe have requirement to create evergreen subscription via Order REST API and what are all changes(algorithm) needed to create a subscription
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why is prorate credit not interfaced after closing subscriptionI closed a subscription, choosing prorate with credit. The subscription was closed and I saw the credit on the billing summary but the credit transaction was not interfa…Levi Michael 22 views 1 comment 0 points Most recent by Mohammed Shafi-Oracle Subscription Management
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OM to Subscription integration error with The value of the Inventory Item Id attribute is not validSummary: While we are integrating OM to subscription, standard orchestration failed in creation of the subscription with one Item. It says that Detail Message: oracle.jb…Vidyasagar.Ramaraju 38 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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1How to set renewal Type value to Do Not Renew for Child items in Subscritption?Summary: Hi Team, We are working on a requirement , where we want to set Renewal Type (at product level) to "DO NOT RENEW" only for child Items. We have a parent child h…
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Unable to update the CalculateEstimatedTaxFlag via Subscription Patch APISummary: I'm trying to update the CalculateEstimatedTaxFlag to True via Patch API: crmRestApi/resources/11.13.18.05/subscriptions// Content (please ensure you mask any c…
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Has anyone used the Subscription 360 Dashboard? Please provide more information on how to set upSummary: I can see the screenshot below in Oracle Website Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snip…
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Can we use precision in groovyWe have a groovy script written for calculation of Bill Amount sent to AR from Subscription. While importing the invoices to AR we are getting error 'Currency Precision …
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New Warranty Getting Activated after Shipping the repaired AssetSummary: After Shipping back the Repaired Asset through Order Management , New Warranty is getting created in Subscription Management. Ideally it should have amendment i…Ravi Shankar Kumar 1 view 2 comments 0 points Most recent by Ravi Shankar Kumar Subscription Management
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how to make subscription profile field updatable after subscription activatedSummary: Hi all, Is there any way we can make the subscription profile field editable after the subscription activated? Content (please ensure you mask any confidential …Adepu Karunakar-Oracle 11 views 1 comment 0 points Most recent by Srinivas Jadala-Oracle Subscription Management
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How to process multiple serviceids in one usage batchSummary: We have requirement to pass multiple service ids in one usage batch. Below 3 steps are used to create usage events Step1 url:crmRestApi/resources/11.13.18.05/su…
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Access Group Members - Different results on screen and APIHello, I'm facing a situation where an user is added to a Role on Security Console, I can see that the user has been added succesfully but it is not present in the list …Bruno Matheus 21 views 3 comments 0 points Most recent by Ankita Biswas-Oracle Subscription Management
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can we make the checkbox in the amend product page as default yes in Subscription management.Is there any way to make the 'Copy charges' and 'Include adjustments' as a default tick or yes in the amend product page which pops up when we amend a product in subscri…Harshvardhan Kamble 12 views 1 comment 0 points Most recent by Ofelia Vez-Support-Oracle Subscription Management
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25B: Specify Day of the Month for Billing AlignmentWe want to understand the feature of this New Attribute Align Billing Day. We are currently using Align Billing From attribute in Integrations using RESTAPI and File Upl…AhilanS 12 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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Not generating billing schedules when Evergreen ESS job is ran on existing subscriptionSummary: "Generate Bill Lines for Evergreen Subscriptions and Subscriptions with Pricing Terms" Program is not creating Bill Lines on the existing Subscriptions that do …Mutaharah 12 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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What are the steps required to use a subscription product dff to make pricing adjustments ?What are the steps required to use a subscription product dff to make pricing adjustments ?
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Is it possible to define a parent contract and child contract kind of relationshipSummary: Is it possible to create a contract for a Parent customer and subsequent contract for child/franchise of parent? Thereafter, it is possible to search child/fran…