Category 42-2
Discussion List
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Can we add detail reports/dashboard in cx sales mobile app?Summary: When we are trying to add reports from 'visualization configuration' , we are able to select the path but with in that respective path reports are shown up. can… -
Select query not giving desired resultSummary: I'm using below query but it is not giving desired result Content (required): The use case is to fetch the Email ID and subscription number of the contact assoc…
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How to check Object workflow e-mail(s) if sent successfully to the userSummary: Content (required): is there a way we can check if workflows email was sent properly to the user? it is similar to email logs that been sent to the users via ob…
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Creating Webservice with Dynamic ParameterSummary: Dynamic parameter in webservice to apply in URL Content (required): Oracle supports dynamic parameter in webservice, however when it applies to URL hostname it …
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Sales person user cannot edit Created appointment as added as team member to itSo how can enable sales person user to edit the appointment details when he/she added as team member in the appointment. -
Change how opportunity revenue line amount is calculated.There are 2 custom fields: Field 1: Sale price Field 2: Tax 1 I need the result of multiplying (Field 1 * Field 2) is reflected in the Amount field of the opportunity in…Syed Misbauddin-Support-Oracle 71 views 4 comments 0 points Most recent by Syed Misbauddin-Support-Oracle Sales -
How to use Opty id in rest service to get particular opty details**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: Can we use Opty id in rest service to get particular opt…
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How to enable Microsoft 365 Integration for another Identity provider?** This post was created as part of a How to Service request (SR) Release: 22C Summary of the question: Did the initial setup of Microsoft 365 integration with default i…Kyler Thomas-Support-Oracle 51 views 2 comments 0 points Most recent by Kyler Thomas-Support-Oracle Sales -
Has Oracle CX an option to export data to SFTP?Summary: Has Oracle CX an option to export data to SFTP?Siraj Syed -Support-Oracle 41 views 1 comment 0 points Most recent by Siraj Syed -Support-Oracle Sales
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What is the use of a primary BU in resource organisation?Summary: Impact and use of setting a BU as primary while setting up the Contracts Organisation. Content: I am unable to find any documentation or resources regarding the…Ananda Bhargav Potluri 41 views 2 comments 0 points Most recent by Ananda Bhargav Potluri Enterprise Contracts
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How can we fix this date format error on a newly created Smart Action in Workspace?Summary: We have created a new "Create Opportunity" Smart Action under "Activities" in Workspace. When clicking on the new Smart Action "Create Opportunity" a date forma… -
Industry: 2022 NAICSWhen will the 2022 NAICS group be added as a classification category?
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Custom object DCL is not showing any data in cx sales mobile appSummary: We had created custom object DCL in Lead object, user is able to search for the data in WEB but in mobile unable to search anything when they click on DCL to se…
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Enabling High Performance Access Group Rule Processing on Customer Production PodsSummary: Enabling High Performance Access Group Rule Processing on Customer Production Pods High-Performance Access Group Rule Processing helps improve performance by en… -
How can we enable reports in the oracle cx sales mobile application?Summary: How can we enable reports in the oracle cx sales mobile application? Thank you Content (required): Version (include the version you are using, if applicable): C…
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How to enable Objects under the Navigator?Summary: Please confirm how to enable objects under the Navigator Menu. Version : 22C
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How to enable audit for Industry and Parent Account Fields?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: How to enable audit for industry and parent account fiel…Umamaheswarareddy Ambati-Support-Oracle 31 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
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Incentive Compensation - Implementation Health DashboardSummary: Using this dashboard you'll be able to monitor important stats on your Incentive Compensation configuration and setup. Content (required): This dashboard allows…Chad Bryant-Oracle 521 views 7 comments 3 points Most recent by Chad Bryant-Oracle Incentive Compensation
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Extra field values in Drop downSummary: Extra field values in Drop down Content (required): For the fixed choice list drop down can we add extra fields. For example we use to get the record name in th…
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Custom Objects record/data cannot be seen in the Oracle Cx Sales Mobile ApplicationSummary: Custom Objects record/data cannot be seen in the Oracle Cx Sales Mobile Application. However, I can see the records in the system. What could be the reason for …
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How to switch from the legacy work areas to the new work areas powered by Adaptive Search?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question:[Use the SR details to build a clear summary] How to swit…Umamaheswarareddy Ambati-Support-Oracle 21 views 1 comment 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales
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How to send the escalation email in Service RequestSummary: I working with SLA , and for First resoultion matrix we have given 2hrs. If within the time response is not received then we need to send the escalation email t…
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How to add the 'Delete Supporting Documents by Contract Status' privilege to a role.**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: How to add the 'Delete Supporting Documents by Contract Status' pr…Ed Gomez-Support-Oracle 41 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Enterprise Contracts -
Can we create fields in the Oracle CX Sales mobile application? If yes, then how do we do so?Summary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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How to add the O365 Plugin Automatically to the Outlook ribbon**This post was created as part of a How to Service Request (SR) Release: 22D Summary of the question: The users aren't seeing the O365 plugin automatically on the Ribbo… -
How to change Bill to Site on an active Subscription ?**This post was created as part of a How to Service Request (SR) Release: 22C Summary of the question: How to change Bill to Site on an active Subscription ? Supporting …Ed Gomez-Support-Oracle 31 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management
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Basic Authentication does not work anymore in Application ComposerSummary: Basic Authentication does not work anymore in Application Composer Content (required): We are calling a rest webservice in app composer. We are using basic auth…
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Where to edit/update Terms template created in Terms Library?Summary: Where to edit/update Terms template created in Terms Library? Content (required): Hi - we've created Terms template on Terms Library and it was successfully app…