Category 676
Discussion List
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23C Customer PERFORM MASS UPDATES TO HELP DESK REQUESTS IN THE REDWOOD USER EXPERIENCESummary: We enabled this feature in our test environment, but the directions are not clear on how to utilize the function Content (required): Directions: Help Desk agent… -
23C Moved To Prod - Tickets not Routing to QueuesSummary: Has anyone else moved 23C to Prod? Our tickets are no longer routing to queues (categories are being chosen). Content (required): Since accepting the 23C patch,…
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My Messages - Access DirectlySummary: Content (required): The parent page for My Messages on HRHD: how to access that page without first having a notification regarding an internal conversation, cli…
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Is it possible to customise Redwood pages in the same was as we do other pages using the Global PageSummary: We would like to add customizations to the page template used for pages like Connections. It seems changes to the Global Page Template are not applied here. Con… -
Must change default filters in Opportunity MarketplaceSummary: Update to the default filters on the job search page of Opportunity Marketplace Content (required): We have had some user sessions provide feedback for Opportun…Amy Wilson 671 views 11 comments 3 points Most recent by Amy Wilson Recruiting, Opportunity Marketplace -
Ticket Submission Date field added within the ticketSummary: It would be great to have a field showing submission date with the ticket itself Content (required): When working within a ticket, there is no date submitted fi…