Configuration
Discussion List
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PER_SENIORITY_DATES DFFSummary: How to access PER_SENIORITY_DATES DFF? Content (please ensure you mask any confidential information): Happy New Year 2026, Experts! I may be wrong, it looks lik… -
Escalate Action Not Available in Redwood HR Help Desk After Migration from Classic Help DeskSummary: Hi Team, Escalate feature is not able to see when we edit the helpdesk request after redwood migation from Classic. After migration, users are able to: Access R… -
How to override Derived Standard Working HoursSummary: We want to override the value in the Derived Standard Working Hours field. Content (please ensure you mask any confidential information): In our organization, t…
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is there any limitation of sending alert from alert composer to user?Summary: Hi Team, We have processed one learning custom alert for 35k learner. But it got triggered to exact 32k employee with warning sign and time out error. Is there …
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How to add days/weeks to a Hire date token in Alert Composer template and Message section?We have a requirement where a notification(mail) to be triggered to Line Manager with details about the worker email, hire date, Date to be calculated based on 8 weeks a…
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How to exclude public holiday for certain employeesSummary: How to exclude public holiday for certain employees Content (please ensure you mask any confidential information): Hi All, Greetings! We have certain group of e… -
Error: A database constraint was violated while storing the changes in the databaseHello everyone, we've encountered an issue with the Next Gen HR Help Desk where we receive an error code while attempting to send an outbound message through the Email C…
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Extract attachments from Approval TransactionsHi, Client has a requirement to extract all attachments being provided while performing transactions from RUI/quick actions link like Personal Details, Identification In…
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Unable to end date/make inactive Annual Leave planSummary: Unable to end date/make inactive Annual Leave plan Content (please ensure you mask any confidential information): Hello We have a number of Annual Leave plans w…Helen Thomas 501 views 27 comments 3 points Most recent by Balaji Vijayakumaran Workforce Management
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How do configure Mid-Month Prorate convention in Fixed Assets moduleSummary: We have configured Mid-Month Prorate convention in Fixed Assets module Example: Start Date - 01-Jan-2025 and End Date - 31-JAN-2025 and Prorate Date 15-JAN-25 B…
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Need to Send welcome email to new joiners before 15 days of joining is it possible to Alert ComposerHello All, Need to Send welcome email to new joiners before 15 days of joining as a part of pre-boarding activities with the start date, location information. is this ca…
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Start Internal Conversation With details is not capturing the email replies.We have configured a channel under 'Collaboration' Purpose for the email based reply for conversation so in all the scenarios it is working fine it is capturing the emai… -
Purpose of Synchronize Person Records and Maintain Party and Location Current Record InformationCould you please help me understand the purpose of the Synchronize Person Records and Maintain Party and Location Current Record Information processes? I would also like…
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Error “writeRulesFile execution failed” When Saving Change Personal Information WorkflowSummary: Hello Experts, I am working on the Change Personal Information workflow under Manage Participants, and when I try to save the workflow, I get the error message:…Mohammad Afghanul 212 views 13 comments 0 points Most recent by Mohammad Afghanul Human Capital Management -
Update your grade-level configuration for naturopathy programsOn October 30, 2026, the U.S. Department of Education (ED) clarified that Doctor of Naturopathy (N.D.) and Doctor of Naturopathic Medicine (N.M.D.) qualify as profession…Desiree Dreszer-Oracle 9 views 0 comments 0 points Started by Desiree Dreszer-Oracle Student Financial Aid -
Milestone is not getting reflected on Redwood Help Desk pageSummary: I have migrated help desk from Classic UI to redwood and migrated older requests shows the milestone but newly created requests does not show the milestone. Ver…
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Add New Wage Basis Rules in Component Group RulesSummary: When navigating to the Component Group Rules, Select Regional , Under State/County/City Folder we are unable to add/create a new line here. After researching, T…THawkins_LGI 6 views 1 comment 0 points Most recent by THawkins_LGI Payroll and Global Payroll Interface (GPI) -
How to update Enterprise Start Date of an employeeSummary: Hi All, We want to update the Enterprise Start Date for few employees. We updated the date from the Seniority dates task but it is not getting reflected in the …
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Client received an email to enable Redwood for Transaction Console.Summary: Hi Expert, We have a few questions regarding enabling the Redwood UI for the Transaction Console: What are the potential risks of enabling the Redwood UI for th…
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Asset Tag Number field size increaseSummary: Asset Tag Number field size increase Content (required): Asset Tag Number field supports length of 15 characters currently but business wants 20-25 characters l… -
Update on 2027-2028 Delivered Baseline Scripts for Verification2027 to 2028 ISIR verification configuration updates before the November release DISCLAIMER: These updates are being tested internally and Oracle will provide a config s…Michael Lauria-Oracle 323 views 9 comments 1 point Most recent by Desiree Dreszer-Oracle Student Financial Aid
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Issue with Additional person info Approval Workflow ConfigurationSummary: Hello all, I am not able to make the following work correctly: We have four options info groups in Additional Person Info: A, B, C, and D. When there is a new e…
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Absence Validation Formula for back-office roleSummary: Absence Validation Formula for back-office role Content (please ensure you mask any confidential information): In Oracle HCM under Absence Type, I am trying to … -
How to changes the order of alignment of cards on my activity center pageHi Team, We would like to make a couple of changes to the Activity Center page: Navigation: ESS: Me>My Activity Center Reorder the alignment of top cards to better suit …
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When the Help Desk Category is manually changed, do queue change automatically?We have automatic routing turned on with Omnichannel for Next Gen Help Desk requests, but sometimes the reporter/requester misidentify the Category which based on our ru…
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Bulk Download of Documents in Approval Notification - Is It Possible?In our current process, when employees submit requests for work permit renewals, they upload multiple documents (e.g., Labor Card, Resident Visa, Emirates ID). Once the …
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Multiperiod accounting issueCreated a PO and added three lines with MPA end date as 2026, 2027, 2029 for each line and the created invoice with line 1 which as date 2026. so when we are running Cre…Haritha Kuruva 4 views 1 comment 0 points Most recent by Haritha Kuruva Payroll and Global Payroll Interface (GPI)
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How to Hide “Hire” and Keep “Rehire” in Create Work RelationshipSummary Hi Experts, In the Redwood Create Work Relationship flow, when the Worker Type is set to Employee, the field “What's the way to create the work relationship?” di…Francesco_Soricelli 17 views 2 comments 0 points Most recent by Marlon Castillo Maliglig Human Capital Management
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26B- Security Console-Configure MFA ExclusionSummary: 26B- Security Console-Configure MFA Exclusion Content (please ensure you mask any confidential information): After 26B is applied we are seeing an option "Confi…