Customer
Discussion List
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Customer Transactions are not updating with status as "Deliquent"Summary: Hi Experts, Customer Transactions are not updating with status as "Delinquent" I submitted the "Collections Delinquency Management". The program ended with warn…Balakrishna Sivappagari 175 views 4 comments 0 points Most recent by ElmaSk-Oracle Receivables & Collections -
How to Update Existing Customers Site Address Using FBDI-19 Template.Summary: We have customers created thru integration without required address fields. We need to update State, County, Postal Code and Postal Code Extension. Is it possib… -
Can i add auto pay(direct debit) in bill management module?Summary: My client requires autopay for customers in the bill management customer portal. How can it be done? Content (please ensure you mask any confidential informatio…
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Customer billing agent-26CSummary: Customer billing agent feature Content (please ensure you mask any confidential information): Customer billing agent feature in 26c isnt working.After adding th…Richa Priya_KPMG 234 views 17 comments 1 point Most recent by Shobhan Panchagiri Receivables & Collections -
Not able to import customer profile sitesSummary Not able to import customer profile sitesContent Team, We have followed this note (How Can Customer Account Level Profiles be Imported, After Customer Account Re…Surya01 1.1K views 18 comments 2 points Most recent by David Wright - More4apps Receivables & Collections -
Legal entity not created as customer party oracle fusionSummary: My Legal entity is defined in system in Manage Legal Entities, Manage Legal Reporting Units. But it has not created as 'Establishment' type party in customer re…
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Project Intercompany AR Review Distributions counterparty segment wrongly populatingSummary: Hi, I have created a intercompany contract and processed it to AR , but in review distributions for Receivables Event class. if Entity is XYX(Which is provider …
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What would be the impacts of moving an AR Mapping Set from Ship-To to Bill-To?Summary: For AR Invoices, we are using Ship-To to derive GL/program values from a Mapping Set. For AR Credit Memos, we are doing the same but it is using Bill-To. I dont…
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Customer Account number update without any implication to the existing transactionsContent Hi, We want to update our existing Customer Account numbers (generated using Customer Account Number Generation) to a different numbering. HZ_GENERATE_CUSTOMER_N…Thomas Paul 41 views 2 comments 1 point Most recent by Amit Rathod - TechSource Receivables & Collections
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Has anyone used multiple statement cycles in AR?Summary: I wanted a way to combine Transaction Types on a statement for customers and thought I would use Statement Cycle (since that is an option for generating the sta…
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bulk Update/Creation of Customer Contact Points (Emails) - FBDI, API, or Spreadsheet?Hello Community, My client requires a way to update customer contact points in bulk, specifically by creating new email addresses for their existing customers. I need to…Patrick Chrabieh 201 views 2 comments 0 points Most recent by David Wright - More4apps Receivables & Collections -
CMK AR Invoice Out - Add Invoice PDF as AttachmentSummary: As part of European E-invoice regulations it is a requirement to attach a PDF to the UBL 2.1 XML payload. Additionally it would be useful also if any Text note …
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I am not unable to register customer in Bill managementSummary: I want to use Bill Management but couldnt register any customer to the Bill management. Content (please ensure you mask any confidential information): I have cr…Manisha Sujal Puria 41 views 3 comments 0 points Most recent by Irfan.Ahmed Receivables & Collections
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I have a question regarding how to handle and migrate Tax References at the Customer Site levelHi Team, I have a question regarding how to handle and migrate Tax References at the Customer Site level in Oracle. Currently, the Oracle FBDI template seems to only sup…
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Import Attachment in CDMSummary: Import Attachment in CDM for Party Organization Content (please ensure you mask any confidential information): Need to load attachment in customer data manageme… -
Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…A Ratna Priyanka 863 views 9 comments 0 points Most recent by Narendra Prasad Golla Receivables & Collections
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Custom Role for AR Customer View/Site CreateRequirement is to create a Custom role with only access to View Customer and Create new Sites. We followed below note and able to see only Manage Customer option. Howeve…saurabh.dixit 51 views 6 comments 1 point Most recent by Narendra Prasad Golla Receivables & Collections
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View only role for customersSummary: Hi, is it possible to create a view only role for Customers? Requirement is users need to query and view customers; no other operation with that role. Content (…
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Adding New Attributes in Manage Receivables Specialist Assignment RulesSummary: Hi Team, We have a requirement to add new attributes at the Manage Receivables Specialist Assignment Rules setup level. Could you please advise if you have any …Naresh Vaspari 21 views 1 comment 0 points Most recent by Bhanu Prakash Sharma Receivables & Collections
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How to apply a receipt to invoices of a different customer account in another BUSummary: by using Lockbox and autocash rule, how to apply a receipt to invoices of a different customer account in another BU without referring to specific transactions …
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What's the best practice for handling invalid customer addresses in Oracle Fusion Receivables?What's the best practice for handling customer addresses that are no longer valid in Oracle Fusion Receivables? Is it recommended to update the existing address or creat…
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Active vs Inactive "Profile History" VisibilityCurrently, we are encountering several instances where Credit Analysts are placing accounts on Credit Hold using inactive profiles. This is leading to confusion and incr…Jagannatha Reddy Moolinti 21 views 2 comments 1 point Most recent by Jagannatha Reddy Moolinti Receivables & Collections