Customer
Discussion List
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Customer Import (FBDi) successful but no records importedSummary Customer Import (FBDi) all processes successful but no records importedContent Hi I am trying to upload customers via the Customer Import file (extensive version… -
Is there a way to mask customer PII details in Testing EnvironmentSummary: The Testing Environment has the original details of the customer, can we mask those that? Is there any way to do that. Content (please ensure you mask any confi…Buddhika D 25 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections -
Customer Accounts - merge/transfer functionality?Summary: Is there any possibility of transferring Customer Accounts and Sites from one Party to Another? Content (required): In case we have: Party A with Customer Accou…
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Issue Refund screen, the Customer Party Bank Account screen is blankSummary: Open up the receipt and complete the various fields in the Issue Refund screen, the Customer Party Bank Account screen is blank. The customer is a Direct Debit …Yahya Khan 317 views 3 comments 0 points Most recent by Raghuram Saradka-Oracle Receivables & Collections -
Same bank account to more than one customerSummary: Same bank account to more than one customer Content (required): A customer pays the invoices of over 100 of our adult social care customers, but Oracle won't le… -
Question about preventing creation of duplicate CustomersSummary: Question about preventing creation of duplicate Customers Content (please ensure you mask any confidential information): Hi - I know this question has already b…
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How to add contact point & email address in existing customer ?We have bulk customers loaded via 19 sheet FBDI , some of the customer are loaded without contact point & email address. Now we want to add those client email address. A…
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customer call functionality in Oracle FusionSummary: We want to save the customer call informations somewhere after the call with customer. Content (please ensure you mask any confidential information): Requiremen…Mayura Khopkar 37 views 5 comments 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to update the Contact Point Purpose value as 'null' value via FBDI?Summary: Content (please ensure you mask any confidential information): While updating contact points to null value using FBDI, i am providing the field with 'null' or k…
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UNABLE TO UPDATE ACCOUNT PROFILE FBDISummary: I´m trying to update the Customer Account profile by FBDI. -Credit Currency -Credit Limit -Payment Terms The process complete successfully , Only the Payment Te…Sergio Garcia 22 views 3 comments 0 points Most recent by Bhanu Prakash Sharma Receivables & Collections
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Query by descriptive flexfield at customer header levelSummary: Client needs to add a custom field at customer header level but needs to be able to query by such fields. This is currently not possible in Receivables Cloud. H…
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Impact of Changing Primary Address at Customer Party Header LevelSummary: We have a customer with two different business unit sites (ABC and DBD), each having its own primary address. The customer is asking how changing the primary ad…
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customer merge auditSummary: We are planning to perform customer merge . We need to check if there is an audit report available in oracle which can provide the details of which customer was…
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25A Customer Profile UI Changes for Enable XML optionsHi Has anyone noticed for 25A some changes in the Customer Account Profile Page specifically for the Enable XML options and Preferred Delivery method? The screen has shi…Marle Moolman 24 views 4 comments 0 points Most recent by Florin Enache-Oracle Receivables & Collections
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Manage customer wise unit price in ReceivablesSummary: Manage customer wise unit price in Receivables Content (please ensure you mask any confidential information): Theres a requirement to manage customer-wise unit … -
ICP Code Is Not Automatically Populated When Selecting a MemolineIf I have created a memoline and then want to create an invoice via Receivables Billing, the ICP code remains empty when I select the relevant memoline and always has to…
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Open authorization means in Open Sales order?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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"Bill-to Site" of the "Ship-to" purpose in customer siteSummary: Content (please ensure you mask any confidential information): Hi there, We create one customer site for both bill-to and ship-to purposes. Is there any impact …
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How to hide profile history at customer level?Summary: Content (please ensure you mask any confidential information): In Customer-> Account-> Profile History, what is the use of separate duration of Profile Historie…
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JBO-27004: Attribute set for Status in entity CustomerAccountSiteUseEO__DefCustomizer__ failedSummary: CustomerAccountService SOAP api throws the error below, while trying to update status from Inactive to Active at customer site use level. Is there a restriction…
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How to mark Customer Account Site Use global DFFs mandatory only for Ship-to sitesSummary: The requirement is to have global segments at customer site use level which are used for both Bill-to and Ship-to. But need to mark few global DFF fields "manda…Disari Das 31 views 3 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Assistance with Creating a DFF for Clearing Account at the Customer LevelSummary: I would like to create a Descriptive Flexfield (DFF) named "Clearing Account" at the Customer level (Profile, Account, or Site). The purpose of this account is …Patrick Chrabieh 12 views 1 comment 0 points Most recent by gabriel.g.popescu-Oracle Subledger Accounting & Accounting Hub -
Collector Group - The work items should be evenly assigned b/w all members of the group?Oracle Fusion Advanced Collections - Is it possible to create a group collector that can be assigned to a customer. That group can contain multiple individual collectors… -
Binding Parameters not available in customer site page sandboxSummary: Binding Parameters not available in customer site page sandbox Content (please ensure you mask any confidential information): I'm trying to make a DFF required …User_KD0I8 28 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections