Customer
Discussion List
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ADD Default Customer Registry ID and SITE Bill to and Ship to Numbering according to the BU's or LEThere is a business requirement Based on Legal entity or Business Unit the Automatic Customer Numbering should be opted. For Example if the LE1 or BU1 is trying to creat… -
How to add blank value to customer type LOV in manage customer screenSummary: There are 2 customer types i.e. Organization and Person. I want two things: 1- Add new customer type in LOV. 2- Add blank value in customer type LOV in manage c… -
Letter of Credit functionality in Receivables CloudSummary: Letter of Credit availability Content (required): Is there any options within Fusion Receivables Cloud for Letter of Credit? Version (include the version you ar…
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How to update Customer Contact email address in customer master using FBDIIm trying to Update Email Address for all customer contacts. Im using FBDI template, can you tell me which sheets are required for this? Regards, Hemanth B.THemanth Buccapatnam Tirumala 122 views 5 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Bill Management UsersSummary: is there FBDI to mass load external users to access BIll Management functionality? or any other method to mass load thousands of customer user accounts? Content…Roman Havrylyak 21 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Load data in CDM in BulkSummary: We are trying to load the data in CDM for customers in bulk as Attachments. Content (please ensure you mask any confidential information): We want to load the d…
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How can I change Customer profile start date end date formatHow can I change Customer profile start date end date format from mm/dd/yy to mm/dd/yyyySauravS-Oracle 11 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Payment terms are not copied when invoice is Duplicated the InvoiceSummary: We are creating a duplicate invoice against an invoice by the Invoice screen, when we click Actions> Duplicate. The payment terms are not duplicated, instead th…Savir Bansal -Trinamix 21 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Sample Payload Request for SOAP web servicesSummary: Sample Payload Request Content (please ensure you mask any confidential information): We are using this WSDL: https://servername/fscmService/RecInvoiceService?W…Luca Nobili PWC 182 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Inserting a line in AR INTERFACE LINES within SOAPSummary: Inserting a line in AR INTERFACE LINES within SOAP service produce an error Content (please ensure you mask any confidential information): We are using this WSD…Luca Nobili PWC 41 views 2 comments 0 points Most recent by Luca Nobili PWC Receivables & Collections
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Is there any Approval Process for Customer Bank AccountsSummary:Hi All, Checking Is there any Approval Process for Customer Bank Accounts? I have customer requirement in the Billing Module under the customer account page we h…
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Unable to Edit 'Value' in Customer Status: Can It Be Modified Directly Without Creating a New One?Summary: I had to make adjustments within Customer Status. I noticed that it's not possible to edit the "value," only the "description," which doesn't produce the desire…
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Can we use /crmRestApi/resources/11.13.18.05/hubOrganizations API to add sites for existing partySummary: We are using /crmRestApi/resources/11.13.18.05/hubOrganizations API to create party and party site. Now we have requirement to add multiple sites after the part…Chakradhar Mulumudi 21 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to update Customer Account Profilehi we are trying to update Customer Account Profile for particular fields via 19sheet FBDI. Can some one help us out with what sheets we need to fill to update the above…Hemanth Buccapatnam Tirumala 24 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Not able to get AR Customer contact information in case of multiple sitesSummary: I am trying to fetch AR Customer contact information which is displayed on Oracle Fusion screen. In case of multiple sites with each site having it's each conta…
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Validate arabic language only in text field inputSummary: Hi Team, We have a requirement for customer address, where the input should only be allowed in Arabic. as we understand there is no standard functionality to en…Shaik Muteeb 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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By Mistake we have updated the existing Customer Profile with new profile, is there any way toSummary: To Creation of Customer Sites thru FBDI by mistake we have added on New Customer Profile then the existing Profile got end dated, Is there anyway to revert the …SekharDivvi 21 views 4 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What are the REST API for AR Customer DFF Attributes?Hi, In order to do an integration with a third party service. We need the REST API available in order to populate and getting values for: - Customer Accounts DFF attribu…bandretta992 51 views 7 comments 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Credit limit at Customer Master organization LevelWe have two areas where we can add Credit Limit for Customers. Currently we have set it up at Customer Account Level. We even have the option to add this Credit Limit de…Hemanth Buccapatnam Tirumala 21 views 3 comments 0 points Most recent by Hemanth Buccapatnam Tirumala Receivables & Collections
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Is Client SPF Email Allowed to Receive Out of Office and Non-Delivery Notifications?Summary: Allow Client SPF Email to Receive Out of Office and Non-Delivery Notifications Content (please ensure you mask any confidential information): Hi, Once client IT…Gladys Antolijao-Oracle 21 views 3 comments 0 points Most recent by Jigyansa-Oracle Receivables & Collections
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Given the end data via manage customer form even then user can create invoice with inactive ship toSummary: User has given the end data via manage customer form even then user is able to create AR invoice on inactive 'Ship To' customer site. As per Oracle solution - S…RAVI GARG 11 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to add an invoice line for a Receivables TransactionsSummary: Add an invoice line for a manual, incomplete and existing Transaction in Receivables Content (please ensure you mask any confidential information): We are tryin…Luca Nobili PWC 91 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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How to restrict edit access for customer contacts and Communications in Advanced Collections?We are unable to make customer contacts and communication tab view only.Mota Pavithra 31 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Web Services or FBDI is not available to Bulk Import Customer Account Notes in Oracle FusionWe have a large set of customer account notes(at account level) that need to be uploaded into Oracle Fusion. Any guidance on how to achieve this using available tools, s…Lokesh P 21 views 1 comment 1 point Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to block billing for a bankrupt customerIf I activate bankruptcy in advanced collections for a customer, it does not mean that it prevents further billing. How can I do this? Is there a function to implement t…