Order Management
Discussion List
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Salesperson Assignment to Customer & OrderSummary Ability to assign sales person to customer and automatically update a new sales orderContent I have a few questions about salesperson behavior in Oracle. 1. Is t… -
Sales Order with Back to back item stuck at WaitingWe have enabled the item attribute 'Back to Back' to Yes and created a Sales Order (using DOO_OrderFulfillmentGenericProcess) The Sales Order is stuck at Pause step wait…
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How to ignore reservations for specific item category in the orchestration processSummary: Is there a way to ignore reservation for specific item category / specific item class in the orchestration process. Content (please ensure you mask any confiden…
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Redwood OM dependent EFF valueset list empty because :{VALUESET} bind isn't passed(works in Classic)Summary: On the Redwood Order Management page (Return Lines), a dependent list on a fulfillment line extensible flexfield segment returns no values. The same setup works…
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How to do a partial return of Sales Order having CTO Model with Extended Warranty in Oracle Cloud ?Summary: Hi Team, We have create a Sales Order with CTO Model having Extended Warranties with 5 quantities. Our Sales Order is shipped with full quantity (5) and subscri…
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SO FLine EFF to PR Line - B2B flowI am trying to map SO FLine EFF to PR Line seeded field Note To Buyer. Tried SCO service mapping through expression & algorithm as well, but both didn't work. No error w…
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Unreferenced RMAs from Order Management creates a Single Credit Memo together?Summary: Unreferenced RMAs of a customer from Order Management when run through Import AutoInvoice program results in creating a Single Credit Memo for all those custome… -
Review Supply availability in GOP is not getting updated correctly with Plan Input collected dataSummary: Hi Experts, We are facing an intermittent issue in GOP Cloud where the Review Supply Availability/RSA table is not reflecting the latest collected supply correc…
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How to Pass Values from OM EFF to Subscription Management DFF?Summary: Business Requirement to Pass values from OM Header and Line EFF to Subscription Header and Line DFF while creation of Contract from OM to SMC?
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Redwood Sales Orders Page - Sales order line suddenly disappeared while working and not visibleSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Sales order line status stuck in Billed in oracle fusionSummary: Hi team, Sales order got shipped and invoices but the line status stuck in billed. It should be closed. how to change the status from billed to closed? Suggesti…
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Why Supply Work Order Date Earlier Than Sales Order Date? How to ResolveSummary: Hello Oracle Cloud Community, We need assistance with an issue where the Supply Order Work Order start date/time is earlier than the Sales Order date/time. Exam…
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Sourcing Rule assignment at Item and Organization level is not working for Dropship orders.Summary: We have the below requirement in our project to source single item from 2 different suppliers for 2 different Inv.orgs Item : 1234 Org : INV1 (BU1) and INV2 (BU…
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Scheduled Ship Date update by backlog management re-trigger orchestration? similar to rescheduleSummary: In orchestration, we have OTM integration after schedule step. So when order line gets scheduled, OTM is communicated with Requested Date as well as Scheduled S…
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Order Entry succeeds using Primary UOM despite Item being configured with "Pricing = Secondary"I am testing a Dual UOM scenario and am encountering an unexpected behavior regarding UOM restrictions between Product Information Management (PIM), Pricing, and Order M…
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Can I enter a shipset in order revision?Summary: Can a Ship Set be added during an order revision if the original order did not have one? The initial order was created without a Ship Set. However, when I creat…
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Can we change the labels of specific fields displayed in the sales order screen in the Redwood UI?Summary: We are using the Order Management Redwood UI. Our customer has a requirement to change specific field labels when viewing sales orders. For example, they would …
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Use Items with custom Item status for SubstitutionSummary: Hi Team, We have identified an issue where only items with an Active status are appearing as available for substitution. We created a custom item status called …
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Unable to Override Work Order Status and Work Definition in B2B SO MAKE FlowSummary: Unable to override the Manufacturing Work Order Status and Work Definition Name when Supply Chain Orchestration (SCO) creates a work order through a B2B Sales O… -
Can I make a shipset null in order revision?Summary: Can I make a shipset null in order revision? The initial/original order had shipset. Content (please ensure you mask any confidential information): Version (inc…
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Can EFF on the order header or order line be updated without creating any revision fusing API/FBDI?Summary: The current project has many integrations which updates Seeded attributes/Header EFFs/Lines EFFs . Our team is observing the weird pattern where the EFF values …
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GOP not considering automatic substitutionSummary: Hi All, Can you please help why substitute item functionality is not working, we are trying to demo the substitute item functionality to the customer. Setups: I…
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Line Number/Quantity etc is not showing on Sales Order Lines view in RedwoodSales Order Line Numbers, Quantity, Price, etc. important attributes which are needed to identify a line are missing on the Sales Order Lines view. Does anyone have a wo…
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OM failing to pass billing alignment fields 'Align Billing From' to Subscription ManagementWe are implementing an end-to-end integration flow where subscription-enabled items are captured in Oracle Order Management (OM) and interfaced downstream to Oracle Subs…
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Updating order line without revisionSummary: Hi In Redwood, we can update some of the attributes which are updated as 'Not required' under the preferences for revision and that functionality is working fin…
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Previous sales order revision can be shipped/fulfilled; while latest rev on Credit Review PendingSummary: Oracle is considering previous sales order revision active and can be shipped/fulfilled; while latest rev on Credit Review Pending Content (please ensure you ma…
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Custom Fulfillment Status is not visible in the Sales order line statusSummary: Custom Fulfillment Status is not visible in the Sales order line status. We have created few custom status in the Orchestration process like "Pause for Shipping… -
Credit case not created for the sales orderHi team, Our sales order went to credit hold after the sales order submission. But the credit case was not created in AR module. Please let us know Thanks, Sandhya
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Error on Order Management Landing PageSummary: I am getting following error after completing my setups for redwood in Order Management. This is something was not there in Dev instance: The results for the Or…
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How to prevent AR invoice creation for service lines on specific Order typeSummary: Currently, Service and Subscription lines on an Order type are resulting in an AR invoice.Since these lines should not be billed, the AR team currently has to m…