User experience
Discussion List
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Need help creating Teams integration for HRHD.I am trying to create Teams integration for HR Helpdesk but i am stuck in the first step itself wherein a new app has to be created in teams. Can someone please help by … -
Can we default to last 30 days as lov value in BPM worklistSummary: Hi Team, Currently when we open BPM worklist, by default its shows last 7 days data as its get select in LOV. Can we default LOV to last 30 days or all? Content…
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Conversation replies in case managementSummary: We've configured Redwood HR Helpdesk with an Action to Case Management. Email channels for HRHD are active, working as expected. However, when sending email fro…
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Process Guide for Assigning Goals - Line ManagerSummary: When creating a process guide for line manager's to assign goals to direct reports, we are trying to automatically move the step when the line manager selects M… -
Can notifications be triggered when milestone timeline is breached?Summary: I need a trigger script to send notification to the queue manager, agent and primary point of contact when the milestone of a service request has been delayed. …
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Is it possible to merge two Users in Cloud Customer connect ?Summary: I need help mering two accounts, one which got created when I was working in Oracle and one which got created in current company ? Content (please ensure you ma…Venkat Jagan Pakala - Costing 32 views 1 comment 0 points Most recent by Om Yadav-Oracle Identity and Access Management
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Custom Resolution Status doesn't make the SR status back to In ProgressSummary: Hi All, We have created two new custom resolution status "Resolved (Self Service)" & "Resolved (Non-Self Service)" in the helpdesk module. The SRs which are res…
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Helpdesk LinkedIn Channel visibilitySummary: In Helpdesk when we try to create or edit the helpdesk request, we are seeing Linked in as a new option in the Channel. It is there in all non-production pods j…
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Enable Critical flag for employeeSummary: Hi All, Business need to enable the critical flag for employee, so that employee can enable critical when required and agent can see this and edit if required. …
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What are the roles/privileges that enable internal conversations between help desk agents?Summary: Hello, when I want to activate an internal conversation with a help desk agent the recipient "to" search tab doesn't work, it doesn't let me search for any pers…
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Edit Performance Review Comments Talent CenterSummary Edit Performance Review Comments Talent CenterContent We are working on converting over to the Talent Center for performance reviews and received complaints from…User_2025-01-22-20-32-07-819 24 views 4 comments 1 point Most recent by Kathy DiPaola-Oracle Taleo Business Edition (TBE) -
CVE-2025-61884 Advisory for Oracle E-Business SuiteSummary: Hi, Our client is using Oracle Fusion Cloud instance. They have received the notification on CVE-2025-61884 Advisory for Oracle E-Business Suite (Doc ID 3107176…Sugirtha 401 views 2 comments 0 points Most recent by veerendranath pulivarthi-Oracle Applications Security
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How to Concatenate 2 two text measure into 1 MeasureSummary: We have requirement, where we created 2 text type custom measure and need to concatenate those 2 into 1 measure. But we are not able to do it Content (please en…Amit_Agrawal 21 views 1 comment 0 points Most recent by Anushika Singh-Oracle Supply Chain Planning and Collaboration