Dominica Sevilla-Oracle Blue Diamond

Hello @User_DFQMH, Good day! Apologies for the late revert but can you please further clarify the reported behavior? Are the Invoices that match Dunning Level Rules not appearing in the email queue? Screenshots of sample records are highly appreciated. This will help us visualize the reported behavior. Kindly cover…

Hello @Sean W, Good day! I would just like to follow up on the additional information requested. Thank you! 😊

Hello Benjamin, Understand that there are times that Customers return Items and you need to return them to your Vendors. What I can suggest is to process Return Authorizations. Vendor Return Authorizations Record of items to be returned to the vendor Tracks accurate information about each return you process Allows shipping…

Hello @Sheene Lim-Oracle, Per checking, there's an Enhancement filed for this behavior. It is logged as Enhancement 269915 Setup > Accounting > Accounting Preferences > Order Management tab> Add preference for Invoice base on Commitment to avoid creating stand alone invoices when their is no sufficient quantity on hand. I…

Hello @User_PRW7Z, Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. Thank you! 😊

Hello @KNason76, It seems that the expected behavior is still an Enhancement logged as 340128 Transactions > Purchases/Vendors > Enter Purchase Contracts : Ability to set multiple subsidiaries. You can also vote for the said Enhancement using the SuiteIdeas page. Hoping for your understanding on this system limitation.…

Hello @Raghu007, Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. Thank you! 😊

Hello @KNason76, Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. Thank you! 😊

Hello @Sean W, It would be appreciated if you can provide screenshots of the reported behavior. Also, kindly confirm when did you start encountering the issue. Thank you! 😊

Hello @Miki M-Oracle, Do you need further assistance on this? If yes, it would be appreciated if you can provide the additional information requested. Thank you! 😊

Hello @Asher_123, It would be appreciated if you will mark Yes on the "Did this answer the question?" on the comment you find helpful. This will aid other users with same concern to see the answer easier. Thank you! 😊

Hello @User_V5KBL, Glad to have you with us today. Thank you for creating another thread. 😊 Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. Thank you! 😊

Hello @User_D5B9W, Glad to have you with us today. Thank you for creating another thread. 😊 Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. Thank you! 😊

Hello @User_T3EEP, Welcome to NetSuite Support Community! 🎉 Thank you for creating this thread. 😊 Allow our gurus to review your concern and perform their initial investigation. I am tagging @Micah Timbol-Oracle and @Katerina Winklerova-Oracle who have expertise on this. We will reach out again if we have updates on this.…

Hello @User_7K13U, Glad to have you with us today. Thank you for creating another thread. Allow our Gurus to review your concern and perform their initial investigation. I am tagging @Leonard Mallare-Oracle who have expertise on this. We will reach out again if we have updates on this. To other users, feel free join in the…

Hello @Dirk Nieuwkamp, Thank you for the clarification. 😊 Under the Results tab of the Saved Search, kindly add the following fields: Field: Name | Summary Type: Group Field: Formula (Text) | Summary Type: Maximum | Formula: CASE WHEN {isshipaddress} = 'T' THEN {address} END Field: Shipping Address | Summary Type: Maximum…

Hi @User_HRB8G, Were you able to check this? It would be appreciated if you will mark Yes on the "Did this answer the question?" on the comment you find helpful. This will aid other users with same concern to see the answer easier. Thank you! 😊

Hello @User_CNLH5, Were you able to check this? Do you need further assistance on this one? If yes, I would just like to follow up on the additional information requested. Thank you! 😊

Hello @tech work, Did the above solution worked on your end? It would be appreciated if you will mark Yes on the "Did this answer the question?" on the comment you find helpful. This will aid other users with same concern to see the answer easier. Thank you! 😊

Hello @Mohammed Al-husseini, Did the above solution worked on your end? It would be appreciated if you will mark Yes on the "Did this answer the question?" on the comment you find helpful. This will aid other users with same concern to see the answer easier. Thank you! 😊

Hello @User_F1RAL, Did the SuiteAnswers article worked on your end? It would be appreciated if you will mark Yes on the "Did this answer the question?" on the comment you find helpful. This will aid other users with same concern to see the answer easier. Thank you! 😊

Hello @Dirk Nieuwkamp, Based on my understanding, you want to display the Customer's Residential Address, Shipping Address and Billing Address in one line only. Upon testing, under the Results tab of the Saved Search, kindly add the following: Field: Formula (Text) | Summary Type: Maximum | Formula: 'Residential Address: '…

Hello @Miki M-Oracle, Can you confirm what is your process on importing AMEX card/credit card to NetSuite? Are you receiving a specific error or message upon importing? Kindly provide this error message to help us checking this concern. Thank you! 😊

Hello @Asher_123, Good day! Per my understanding, you want to reuse a Serial Number for another Item but this Serial Number was already used in an Item that was already invoiced. Upon testing, this is possible. For reference, here's the tests I did on my end. Created a Sales Order for Item A with Serial Number 123…

Hello @User_F1RAL, Good day! SuiteAnswers article 39825 Charge Invoice with Credit Card Processing fee can be helpful for your concern. Kindly review this article and see if feasible on your end. Thank you! 😊

Hello Sheene, Can you confirm if this worked on your end? It would be appreciated if you will mark Yes on the "Did this answer the question?" on the comment you find helpful. This will aid other users with same concern to see the answer easier. Thank you! 😊

Hi @User_HRB8G, Upon testing, the To Location field is still editable when the Item Fulfillment's status is still Picked or Packed. Once the Item Fulfillment is Shipped the To Location cannot be edited on the Transfer Order. The only workaround I found for this concern is by deleting the Item Fulfillment record first, then…

I am glad that I was able to help, @SteveBinTX. ❤️ It would be appreciated if you can mark the Yes on the "Did this answer the question" to the comment you find helpful. It will aid other users with the same concern to see the answer easier. Thank you! 😊

Hello @SteveBinTX, It seems that you are in the right path. You can update the setup of a Customer Status by navigating to Setup > Sales > Customer Status, select the Customer Status you want to update then click Edit. If you want to create a new one, navigate to Setup > Sales > Customer Status > New and fill up the…

Hello @User_4FS3T, Under the Criteria tab of your Saved Search, kindly add the filter Item On Any Line then select the Free Sample Discount Item you are referring to. I hope this helps and is feasible on your end. Thank you! 😊