Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

Hi @shanec28c, It is indeed correct, as per SuiteAnswers ID 85960. Maybe you can try to reach out to their IT and ask if they can whitelist the domain.

That's right. There is no invoice (external). I was able to open a Sales Order and Invoice from the Customer Center Role. If the permissions are granted for these transactions, I would suggest checking workflows and scripts. Go to Customization > Scripting > Scripted Records. Look for Invoice and Sales Orders > check…

Hi Amjad, My colleague, Niks, specializes in SCM/WMS and is our primary expert in that area. Your query falls within my expertise, which is CRM/Account Administration. Going back to your concern, as you know, Customer Center has predefined and very limited permissions. You might need to think and consider a few things if…

Hola @User_B515Y Me gustaría hacer un seguimiento de este hilo. Por favor, infórmenos si necesita más ayuda. Si el comentario anterior le ayudó en su preocupación, por favor haga clic en "Sí" en "¿Respondió esto a la pregunta?". Esto ayudará a otras personas con la misma pregunta a encontrar fácilmente la respuesta…

Hi Amjad, Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @Sivasubramaniam We would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will…

Hi @User_2LD8N, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi Amjad, In your Custom Customer Center, make sure the Transaction records permission is granted for the user to be able to view these records. If the user still can't view the sales order, navigate to Customization > Forms > Transaction Forms and make sure Sales Order (External) is set as Preferred. I hope this helps.

Hi Amjad, Could you provide further clarification on your goal? As mentioned earlier, modifications to home links are permission-based, and links are added within center categories. If there's anything else you require at this time, please send us a screenshot of your Customization > Centers and Tabs > Center…

Hi @User_2LD8N, As per checking, this is possible through a workflow and just using a condition like User Role = 'custom role'. Here's the SuiteAnswer for Creating Your First Workflow. I hope this helps.

Have you somehow checked the Center Categories to see if these links are also there? You can refer to the other thread that we are working on.

I see. Thank you for your clarification. I got confused because you initially mentioned that you wanted to add and customize it. and then you mentioned about you wanting to remove it. Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same…

Hi Amjad, I was able to create a home link in Customization > Centers and Tabs > Center Categories and assign the search created for the Sales Rep. You should also be able to remove it from there too. However, looking at your screenshot provided, why are the Sales Person and Support Person not hyperlinks? I hope this will…

Since there is no separate permission or access level for Cancel Order, Close, and Delete, the only workaround is to assign a form with these hidden fields to the role to which you prefer it to be restricted. Others can still use the same form; it's just that you're changing the way this restricted role affects how they…

Thanks for the update, @Martha Hakes.

+1 on @Tigran Shahnazaryan's alternate solution. Hi @User_B6T7M, This is logged under enhancement request #258644. It specifically says to remove the Setup tab, but others commented to include the Reports tab. When voting on the current enhancement request, include the exact feature you're asking for in the comment.…

That's right! Thanks @Tigran Shahnazaryan. Custom roles cannot be deleted by default because it already created logs that were saved in the "Login Audit Trail", which are the dependent records. Administrator need to inactivate the custom role.

Hi @Amjad Kasem, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @_Naresh_-Oracle, I've sent you another message, and I'll wait for your response. Thank you. 

Hola @User_B515Y Debe volver a crear los informes del rol Centro de proveedores en su Centro de proveedores porque así es como funciona la publicación de un cuadro de mando. Debe compartir el mismo centro que los roles a los que desea publicar el cuadro de mando. Gracias.

Hi @Janet P Please see the answers below. 1. Yes, both email addresses should be valid for the verification. 2. There should be no changes in their account. The portlets kept its settings after the changes. 3. Make sure the new email address is valid and actively used. Confirm that the new email address is entered…

Hi @Mahdy Abdelaziz, To confirm, if they scan the QR code using their phones, they will get the message? Have they completed the initial 2FA setup in the NetSuite UI on their computer? If the time on your phone or app is not properly synchronized, NetSuite will not accept the verification codes generated by your app.…

Hi @lbassel-Oracle, Please check the message I've sent to your inbox. Thank you.

Please look in Customization > Centers and Tabs > Center Categories.

Based on the SuiteAnswers information shared earlier, we need to identify the permission responsible for activating the shipment home links. Notably, the customer center type is quite restrictive in terms of provisioning permissions and customization. I'm considering the possibility that you might have enabled a feature,…

I don't see any possible workaround on this. When voting on the enhancement request, please include the feature's use case in your comment. Thank you.

Hi @User_V8F7Q , Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @ksage Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @KR Mike, Please keep us posted. Thank you! 😊

Hi @User_Q1DPO, How's your progress on this? Do you still require assistance?