Clarisa De Torres-Oracle Blue Diamond

Hi @User_C5XS1, were you able to check our previous comment? Kindly let us know should you need further assistance on this. Thank you!

Hi @Chan Man , per checking internally, there's a same concern that was reported error for "Invalid dashboard URL Record does not Exist". It turns out it is caused by a custom workflow on Project that has lock record or restrict function to Project. If after checking your customization (script and workflow) on Project and…

Hi @JPrice glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hello @Muzzyelk , glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…

No worries, @User_C5XS1! It can be confusing at times. Per checking, here's a related SuiteAnswers article you can check out regarding your inquiry: SAID 104805 HSBC Supported Currency Pairs. Hope this helps! :)

Hi @User_C5XS1 does that mean that the effective date on Currency Exchange Rates page vs the History page is not the same? On the Currency Exchange History page, can you try clicking the Effective Date column title so it would sort on the latest date on top?

Hi @User_C5XS1, one of the possible reason is that a user might have overridden and updated the current currency exchange rate provided by HSBC. To verify, can you try following the steps below: Navigate to Lists > Accounting > Currency Exchange Rates Set As Of = the date you noticed the change On the upper right,…

You're welcome, @JPrice! 😊

@JPrice Thank you for the additional information. Can you confirm if in your employee record, this is marked?

Hi @Tom Dalton glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. Hi @User_2CE7R , can you provide more details regarding your concern? You can include steps to reproduce and necessary screenshots. Please cover any confidential information. Thank you! -- In case you know someone who is new…

Hi @JPrice to futher investigate, is the employee who is trying to access the configurator checked as a NetSuite CPQ Configurator User in their employee record? It can be found under the Access tab.

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hi @Netsuitemike Thank you for posting here, and we apologize for the frustration this experience caused you. We understand how important it is for your business to be able to mass print sales orders efficiently. While we can see that the issue has resolved itself for now, we’d still like to help ensure it doesn’t happen…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

@User_FL4CK Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @JoAo Machado We apologize for the delay in our response. After consulting internally, we have confirmed that their position remains consistent with the resolution provided in the closed case 6580668. As previously advised, your request will be forwarded to your Account Management Organization (AMO), and you may reach…

Hi @User_N4OXW, per checking internally, the recommendation is to wait for a response directly from your AMO. Please be assured that your case is being actively monitored by Support in coordination with your AMO, so you will receive the appropriate feedback as soon as it is available. Thank you for your patience and…

Hi @User_FL4CK you can try initiating an interdepartmental email with the product team or consult with your leads internally on how to do this. I believe they are well-versed in this process and will be able to provide the most accurate guidance. Thank you.

Hi @User_N4OXW, may we know the case number for reference? To call support, you can check this link in SuiteAnswers. Thank you!

Hi @User_N4OXW per checking internally, they suggested to file a case directly with support team so that they can view your specifics and respond accurately. Kindly let us know if you need assistance in filing a case. Thank you!

Hi, Everyone! @Marie4455 needs our help . Don't hesitate to contribute your knowledge and best practices. -- In case you know someone who is new to NetSuite, we encourage you todirect them to our newly launched "New to NetSuite" page.This page is specifically designed to offer them information and guidance andhelp them…

Hi @User_FL4CK Thank you for your follow-up question. While we do not have a centralized library of all release notes for the past two years, you can access information about recent updates through several resources, such as email announcements, SuiteAnswers, or by consulting with the internal Product Team. Regarding your…

Hi @User_FL4CK, were you able to check the comment above? Kindly let us know if you still need assistance on this. Thank you!

Hi @User_Q3A12 glad to have you with us today , and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!

You're welcome, @User_LEI6H ! We're glad to be of help :)

Hi @User_FL4CK, your question about NS Reports being impacted by NS system version upgrades might be best addressed by someone from the Product team. Can you expand what do you mean by "modify source code of these standard reports"? What source code are you referring to?

Hi @User_LEI6H thank you for your reply, As stated on SuiteAnswers Article ID 7666 | Year-End Closing: “When you permit NetSuite to automatically close year end, financial statement figures display as if the accounts had been closed, based on the period or periods you select for reports. You are not required to perform a…