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Receivables & Collections
Discussion List
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            Can we enabled Multifund accounting in AR if Customer is already live in AP and GL but not in AR?Summary: Can we enabled Multifund accounting in AR if Customer is already live in AP and GL but not in AR? Content (please ensure you mask any confidential information):… - 
            
      
            Can input bank account info with refund on AR Credit Memo using SOAP service?Summary: We're trying to develop bulk credit memo refund using SOAP API. Can we input refund bank account information for credit memo refund using SOAP API? The AP Invoi… - 
            
      
            Customer Credit Card processSummary: We want to enable feature to charge our customer to their credit cards. In order to do that we want to know the features in Oracle cloud to save credit card inf… - 
            
      
            Is it possible to delete responsibility from customer contact on account level using FBDI?Summary: We have around 500 customer accounts that we need to delete the responsibility "Statements" since we don't require these to receive statements, is it possible t… - 
            
      
            Customer Account TypeWhen creating a customer, the account type lov under account information has just internal and external. Can this lov be updated? if yes, how can i do the update? - 
            
      
            Is there a way to suppress or change link in automated email for Reset Password out of OCI?Summary: Customers are created in Oracle Fusion ERP by our Customer Service Team. They set a flag on the record to allow them to use the Customer Portal/Dashboard. The C… - 
            
      
            Resend and Regenerate Functionality in Collections DashboardDoes the resend and regenerate functionality in the collections dashboard work with balance forward billing transactions? It appears disabled for all transactions that u… - 
            
      
            The VIEW IMAGE button is not showing the PDFHi everyone, We're experiencing an issue where the VIEW IMAGE button is not displaying the PDF as expected. We've tested this across different transaction classes (e.g.,… - 
            
      
            How increase limit of rows in otbi analysisSummary: How increase limit of rows in otbi analysis Content (required): Customer have some Analysis created and he want to know if there are some possibility to export … - 
            
      
            Create Customer Statements and Create Customer Statements Subprocess completed successfully but no oSummary Create Customer Statements and Create Customer Statements Subprocess completed successfully but no output generatedContent Team, Create Customer Statements and C… - 
            
      
            SLA rules for CASH accounting classSummary: Dear All, we have created a rule so that the ‘intercompany’ segment is inherited from the customer master data.Specifically, from the ‘Manage account rules’ tas… - 
            
      
            What is the source of PO number value of an AR Invoice under miscellaneous tab?Summary: Upon Checking, the PO Number field under miscellaneous tab is populated when we generated an AR Invoice from a Contract. However, both the contract header and l… - 
            
      
            Joint Interest Billing Report does not trigger email - 25B featureSummary: As per 25B feature for Simplified Email Configuration for Joint Interest Billing Reports, the submit joint interest billing report is to trigger the email to cu… - 
            
      
            Credit an invoice function does not work after 25BCredit an invoice function does not work. When trying to credit an invoice from Invoice Actions —> Credit Transaction or Task —> Credit Transaction with below options I'… - 
            
      
            Which table does the REST API for AR invoice post data into?Summary: Which table does the REST API for create AR invoice post data into? Reference Link https://docs.oracle.com/en/cloud/saas/financials/25a/farfa/api-receivables-in… - 
            
      
            Netting Group setupSummary: Where we can set up netting Group for AP AR Netting Content (please ensure you mask any confidential information): Version (include the version you are using, i… - 
            
      
            Facing issue in the Receipt error with below - Reversal user errorSummary: Hi Team, The receipt has been reversed, but at the form level it is showing the status “Reversal User Error.” I have attached a screenshot for your reference. W… - 
            
      
            Privilege which allows Reassignment of Collectors and customers in Collections ModuleI need to identify the specific privilege within the Collections Manager role that grants access to the 'Manage Resources' task, enabling the reassignment of collectors … - 
            
      
            Accounts Receivable Specialist Segregated RoleSummary: Accounts Receivable Specialist Segregated Role Content (required): Can you create an invoice in AR> Create Transaction when user has role Accounts Receivable Sp… - 
            
      
            Generate Audit reportsSummary: We need confirmation from Oracle on two points to address the audit related questions, 1.We are testing the audit reports after updating email id/phone in the c… - 
            
      
            Remove Null value in DFF fieldSummary: We have a descriptive flexfield in Accounts Receivables. The display type is "List of Values" and it is based on Resource object using an SQL query. How can I r… - 
            
      
            How to add the bank account that's already been created and linked to a customer? I can only see itSummary: Can't find the external bank account that i have created in the payment instruments section in Manage customers page . But I can see it's linked when i try to a… - 
            
      
            AR Refunds - Help and GuidanceSummary AR Refunds - How can these be easily processed in AR/AP?Content Hi We are about to start issuing refunds from AR, sending the invoice through to AP to be paid in… - 
            
      
            Ship to site is not defaulting while creating invoice manually or through FBDIWe are creating an invoice through FBDI and passing the account number and site number in the following columns - Bill-to Customer Account Number, Bill-to Customer Site … - 
            
      
            How to create and link bank account to customer account/siteSummary: How to create and link bank account to customer account/site Content (required): How to create and link bank account to customer account/site in Oracle Cloud Fu… - 
            
      
            How to Resolve AutoInvoice Import ErrorsHi team, When I run AutoInvoice Import, I get the following error: Each line must have a unique combination of INTERFACE_LINE_ATTRIBUTE1-15 and INTERFACE_LINE_CONTEXT va… - 
            
      
            How to create custom role for access the all Receivable reports.Hi, We have one requirement for custom role to access the only Receivable standard and custom reports. Can you please provide the solution how to customize the role. Tha… - 
            
      
            Selected transactions for Create AccountingSummary: Selected transactions for Create Accounting Content (please ensure you mask any confidential information): Hi, Currently, I am using the "create accounting" fun… - 
            
      
            Issues Creating Custom role to use LookupsSummary: Due to licensing, we've had to re-evaluate and pull apart a Support role created by our implementer as it is using 7 licenses per person. We've determined a sub… - 
            
      
            Provide API or Web Service to Exclude Debit Memo from Dunning in Oracle Fusion Receivables CloudIn Oracle Cloud Receivables, we currently have no way to programmatically exclude debit memos from dunning via REST API or SOAP services. This limits automation, especia…