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Receivables & Collections
Discussion List
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Is it possible to apply adjustments in current month (jun-23) for invoices accounted in Aug-2021Summary: Just wanted to figure out that can we apply adjustments in Jun 2023 for Invoices which were accounted in August 2021. If it is possible please specify the steps… -
You can't create a delinquency for this transaction because it already exists. (IEX-615301)Summary: We are getting below error while we tried to update the UnpaidReason via "collectionsDelinquencies" RestAPI. There exists the delinquency ID in SaaS for the pay…
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How to mark invoices as printed in Fusion, since they were printed previously in a different systemSummary: We are in Co-exist model where we are using EBS as well as Cloud. In Cloud, AR invoices have been created with a print status as not printed. All invoices are c…
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how can we change the Customer Account Establishment date to old dateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Locking the Receivable Invoice Form based on DFF ValueSummary: There is a requirement where I want to lock the receivable Invoice based on the DFF value. The scenario is, If the DFF value shows the In-process status of bein…
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How to populate Employee Name instead of Employee Number for Created By & Last Updated By fields?Summary: Is it possible to display, names instead of numbers under "About this Record" by changing any setup within Oracle? Please also mention any alternate solutions f…
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Hierarchy View not working under Schedule ProcessSummary: We ran 'Import AutoInvoice' program which generated a few of the subprocesses but not sure why the Hierarchy view is not working and it is showing all the main … -
AR Transaction Subclass-PrepaymentSummary: When we create transaction type, we can see there is subclass-prepayment if we choose transaction class is Invoice, can anyone advise what's this subclass-prepa… -
Error while loading a site DFF for a customer using 19 sheets FBDISummary: Hi, we are getting the below error while trying to load SITE DFFs for the customers. Please advise on what needs to be done. The following combination of column…Rahul Kumar Gupta.-Oracle 38 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle
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Unable To See some of the Customer Contacts In Collections DashboardOn the Collections Dashboard Page, some of the customer contacts are not visible, while some are. What could be the reason? And kindly let us know the pre-requisites for…
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"Transaction Business Category attribute is invalid" error from "Create an invoice" REST APISummary: We are creating receivables invoices using rest api (https://customerserver/fscmRestApi/resources/11.13.18.05/receivablesInvoices And we are having the error Th…
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I need to know if on the “Create Adjustment” screen the data can be taken from the “Cross Reference”Transactions currently have a mandatory "Cross Reference" field. In case it is necessary to make an adjustment, we need to know if on the “Create Adjustment” screen the …
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How to import Different order lines as Different Invoice lines in AR with different revenue accountsSummary: What would be the steps to Import Order with multiple lines as different invoice lines with respective revenue accounts using import autoinvoice procedure. Cont…
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When importing a file, how to access the account fin/autoInvoice/import from Tools\File Import & ExpSummary: A Finance member has asked for access to the account "fin/autoInvoice/import" from Tools\File Import & Export. How Do I give him access? Content (please ensure … -
How match fields in contract and receivables invoice?When create a contract with many lines are create the contract invoice and transfer to receivables the fields quantity and unit price are change, i create one lines with…
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How to update a contact point Email as NullSummary: Hi Team, We are trying to update Customer Account Site Contact Point Email as Null. But we are getting below error in both SOAP and REST services. Attribute Ema…
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Request Information in email, routes back to the same person for information who initiates itSummary: Hi Team, Upon creating dispute, we have the following in our workflow. But we encounter issue when we try to respond back over email notification for Request In…
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Can open advance in payables be adjusted against AR receipt?We have a requirement that when an employee pays money in bank against open advance in payables, the amount should automatically get adjusted against the open advance in…
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Is there an API or SOAP service to update DFF on Receipt Application levelSummary: We have a requirement to update DFF on an applied transaction for a receipt. How can we insert a value into the 'ATTRIBUTE3' field of the 'AR_RECEIVABLE_APPLICA…
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Regarding applying Prepayment invoice to Sales invoiceHi Team, We have a requirement of applying prepayment invoice to sales invoice, is there any relevant document on how to apply prepayment invoice to sales invoice when l…
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Define Strategy based on customer attributesSummary: We have requirement to define collections strategy by Customer Type, Geographic area, Business Classification, Payment Methods (CC, ACH, Check etc), billing vol… -
Workflow Notifications not receiving the both Creator and Owner group(Approvers) when rejectionSummary: In BPM workflow notifications when the notification rejects to send the notification for all the approvers and creator, but either creator or approvers only rec…
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Hierarchy View not working under Schedule ProcessSummary: We ran 'Import AutoInvoice' program which generated a few of the subprocesses but not sure why the Hierarchy view is not working and it is showing all the main …
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Can we associate a contact to credit card?Summary: HI Team, Could you please let us know if we can associate a contact person i.e under communication tab to a credit card? Customer have 2 contacts as, contact1 a…Lavanyaa Damodaran 5 views 1 comment 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle
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Would like to know if history on customer data can be capture in audit report?Summary: Hi, We have custom logic in our Invoice deployments to customers based on few enabled attributes at Customer Site level. There are few cases where the customer …Mounika Samayamantri 16 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle
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BFB or Consolidated Invoices on Statements & Dunning LettersHi Everyone, Our client uses BFB feature. When BFB invoices are issued, expectation of client to see BFB invoices on the statement and dunning letter as Customer is not …Aruna Surampudi 16 views 2 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle
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New LOV Values for Debit Authorization MethodPlease can you share the Look up code name to add additional values for Debit Authorization Method, under Receivables Customer Thanks kc
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Is there any event available to capture AR adjustments from oracle fusion to OIC?Summary: Is there any event available to capture AR adjustments from oracle fusion to OIC? Content (please ensure you mask any confidential information): Is there any ev…
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how to default tax code on AR page for I/C transaction transferred from I/C Module.I am not able to get option to select tax code at I/C transaction page but once it is transferred to AR / AP. I want to default a tax code at AR page but not able to do …
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Ability to view Invoice Image from collections moduleAbility to view Invoice Image from advanced collections module so that it's easier for collector while on call with the customer.