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Receivables & Collections
Discussion List
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How to add multiple sites with different address sets under a single customer account?Summary: We are unable to load multiple sites with the same address but with different address sets under a single customer account using the simple & complex template f… -
Review Customer Account button is not working in Oracle FusionSummary: Review Customer Account button is not working in Oracle Fusion Content (please ensure you mask any confidential information): The Review Customer Accounts butto…
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Contact Point & Responsibility update - Customer FBDI 19 SheetsSummary: Hi All, Trying to load Customer contact, points, relationships & responsibilities via customer FBDI 19 sheets. When trying one to one relationship, it works (On…
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I see that delete option is not enabled for Document Sequence AssignmentSummary: I see that delete option is not enabled for Document Sequence Assignment Content (please ensure you mask any confidential information): Hi Team, While creating …
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Apply credit memo in foreign currency to an invoice in functional currencySummary: How can we apply credit memo in foreign currency to an invoice in functional currency? we tried to create zero amount receipt in foreign currency but the applie…
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Can we apply prepayments in AR related to the ContractsWe receive a prepaid amount of the contract upfront. As we perform the services, we would like to get the billing events in the Contracts module to be transferred to the…
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Unable to Filter Customer Account based Upon Account DFF using Soap APIUnable to Filter Customer Account based Upon Account DFF using Soap API I am unable to filter Customer Account Based Upon Customer Account DFF using Soap API . Can you p…
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Is AR/AP Netting legal in some countries?Summary: Is AR/AP Netting a legal requirement Content (please ensure you mask any confidential information): We would like to understand if AR/AP netting is a legal requ…
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Is there a way to make transaction type mandatory on Print Receivables Transaction JobIs there a way to make transaction type mandatory on Print Receivables Transaction Job
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Mac OS-compatible upload file needed for Oracle invoice uploads.Summary: The billing team currently uses a macro file to upload invoices into Oracle; however, this file is not compatible with Excel on MacOS. Since Parallels for Mac i…
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How to add attachments while sending to customer statements emailSummary: How to add attachments while sending statements to customers via email Content (please ensure you mask any confidential information): Our client requirement is …
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how to maintain the intrface data by disabling the purge option without running into auto invhow to maintain the interface data by disabling the purge option at manage receivables system options level without running into auto invoice performance issues.
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How Receivables Begin Balance is calculated for Receivables to Ledger Reconciliation Summary Report?Summary: How Receivables Begin Balance is calculated for Receivables to Ledger Reconciliation Summary Report? In the Receivables to Ledger Reconciliation Summary Report …
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Bill Management & External Customers Paying by ACHSummary: Process Question on Bill Management and Pay by ACH Content (please ensure you mask any confidential information): We are implementing Bill Management in Fusion …
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Reactivate Customer Account Site UseSummary: Does anyone have a working payload that will update and reactivate Customer Account Site Uses? I have the Site reactivated, but am unable to reactivate the site… -
Generate seperate dunning letters based due date of invoiceSummary: If system sending final demand letter it must include the dues more than 60 days, If anything less than 60 days should go for Hard demand letter.But in now syst…
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Manage Collections Task Default Profile OptionSummary: Advanced Fusion Collections has assigned a default strategy to a customer, we would prefer our solution not to assign a default when it doesn't find a strategy.…
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While we are creating collection activity, we are unable to find any “Person” type customer.While we are creating collection activity, we are unable to find any “Person” type customer. Anyone has similar experience earlier? -
Can we assign same contact to multiple customersIs it possible to associate one contact to multiple customers? This contact can be a 3rd party person who will deal with multiple customers. I know that one contact can … -
Required fields in customersSummary: Currently we have several standard fields in customers, which are required to be mandatory. We have tried to perform the process through SandBox, however, in th…
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Customize Print Receivables job for inviocesSummary: Customize Print Receivables job to send invoices for internal and external contacts based on a parameter on the schedule job Content (please ensure you mask any…
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Error message - notes for Collections ScreenTeam members are receiving the error message when adding collection notes to accounts: Context Value Accounts_Receivable is not in the list of values. All categories are…
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Generate Dunning Letters based on Invoice AgingWe have a requirement to generate distinct Dunning Letters (Soft, Medium, and Hard) for each delinquent invoice based on aging buckets. If a customer has multiple invoic…
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How to track email deliveries of Print Receivables ESS Job?Summary: We are trying to track the delivery of invoices to the customers which are sent via email but we are unable to get any delivery failure notification in case cus…
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receivable transaction numbering is not working as per the setup done in receivable document sequencSummary: as per business request we have set up the receivable document sequence.but the final invoice number generated in receivables is different than the setup not su…
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BACS Standard 18 Settlement formatSummary: How to generate Settlement format (funds capture) in UK BACS Standard 18 format. Content (required): As a result of the Direct Debit run, how to generate a Sett…
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Collections customer scoring data point "Account Write Off Amount" shows amount returned as 0.Summary: While defining Collections Scoring formula in Oracle fusion, we are using one data point "Account Write Off Amount", we are having many customer invoice adjustm…
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How to get text attachment information from customised "Invoice Print Report" using SQL QuerySummary: Extract text attachment on customised "Invoice Print Report" data model when run via ESS job Content (please ensure you mask any confidential information): A si…
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How to send a direct debit pre-notification for setting up authorization with the customer bankWe have a requirement to send a notification from ORacle to customer bank to setup a direct debit authorization. The notification should use the ISO file and send with a…
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How to populate Description field on an AP invoice from a refund transactionSummary: We are creating a refund transaction from AR module which automatically created an AP invoice for the refund amount. We wanted to know what are the required set…