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Receivables & Collections
Discussion List
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What type of files can be attached in CloudWhat type of files can be attached in Cloud. Is it only PDF? I am able to attach excel and PPT files but I can download or open only PDF files. What is Oracle standard f… -
Privileges to update Account Information under Customer AccountSummary: Need to identify privileges to update Account Information under Customer Account. [As per the attached image] Could you please help in identifying? Content (ple… -
Bills Receivable RemittancSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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DEFAULT in Remit to AddressTeam - Can someone help me understand what is DEFAULT in Remit to Address ? Is this really mandatory In my implementation I have used US and GB Reference Data Set which … -
Automatic document sequences for ReceivablesSummary Cache settings for Document SequencesContent Hi - We are using Document Sequences at ledger level for AR transactions (Invoices & Credit Memos). However, every n…
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How to send notification to Collector when Credit Memo request (Dispute) is approvedRequirement: Based on communication from customer, Collector send those potentially disputed transactions to DMT (Dispute Management team). Then DMT further takes up tha… -
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Does updating To Date for an email address of a customer will not inactivate it?Summary: On updating the To Date field for a customer's email address the status is still active (status = 'A') in the back end on the table hz_contact_points. The statu…
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Receipts FBDI - Can we create receipts via FBDI with only sheet 6Hi All, What all sheets are optional and mandatory for receipt creation via FBDI. Regards, Gotham
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Cybersource credit card processing - storing incorrect masked credit card numberSummary Credit Card processing with Cybersource as our Credit Card processor. Masked Token number instead of masked Credit Number is being saved in CC number field in Fu…
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Error Timeout expired - StandardReceiptServiceSummary: We've developed a REST service utilizing the Receivables Standard Receipt SOAP service Operation . This service manages the application of one receipt to one tr…
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How to create abatement by installment?Hello, Is there a way to create abatement by installment? For example, there is a transaction with collection document, and is possible to create an abatement occurrence…
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Customer group demergeIn oracle cloud fusion , I have a case where by mistake we create 2 customer accounts under one party. Plus there are activities (Sales Orders, invoice etc) for both the…
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Customer cash receipt remittance adviseSummary: Does Oracle Receivables offer customer cash receipt remittance acknowledgement functionality? Content (please ensure you mask any confidential information): Ver…
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Bills Management: External users organisation list needs to be legal entity namehi, external users associate to a parent company and 1 or more child companies should select the BU and they don't know the BU name we put on the implementation, would b… -
Autois match process generating recommendations with reason above transaction threasholdSummary: Hello, Auto match process generating recommendations with reason 'Above Transaction Threashold', can anyone explain the meaning for the reason. We have seen thi…
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Case folder in collections workbench doesnt hold history of NotesSummary: Hi Team, I created a case folder in collections workbench including 3 invoices (Invoice 1, Invoice 2, Invoice 3). I entered notes against this case folder (Case…
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Inconsistency Customer Account Attribute_Number in Customer Import TemplateInconsistency CustomerSummary: Hi, I need to use the attribute_number1 fields at the account and site level, but they do not appear in the client's bulk upload template. How have you loaded t…
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Add Average Days Paid to Transaction FormSummary: In Advanced Collections, under Delinquent Infotile, can we add a KPI i.e., 'Average Days Paid' field similar to 'Days Late'? Content (please ensure you mask any…
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IN collections workbench need to back date receipt dateSummary: HI Team, In collections workbench, we need to back date From Date as highlighted from 2020, currently it is like a 1 month time frame. If we need to back date t…
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Reassign collector doesn't provide any values in LOVSummary: Reassign collector doesn't provide any values in LOV Content (please ensure you mask any confidential information): We have 4 divisions for our client. So we ha…
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Lockbox BAI Customer Number ingestingSummary: What field can we use on Oracle's BAI (ORA_BAI2-EXTENDED) so that the Customer Account number can be populated and processed (identified)? Content (please ensur…
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how to get Receivable transaction accounting or posting status vi REST API?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Customer DiagnosticsHi team, Please let me know if there is any diagnostics available in Fusion to Get customer and its associated Site details like the one we used to to have in R12
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How to apply a lockbox receipt to child customer's transactions using Customer Hierarchy?Summary: Business Scenario: Medical service invoices for multiple customers are sent to a single insurance company, which acts as a customer, and are paid by the insuran…
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Receipts being processed. Is this correct? Import Autoinvoice Process.Summary: Is this working correctly as only expecting invoices and credit memo's to be created from this process - not receipts. Please advise. Content (please ensure you…
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Can we change Installment while raising adjustmentSummary: Hi Team, Could you please let us know if we can change the Installment number as 1 MMM-DD-YYYY format? If yes, could you please let us know where it can be chan…
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Trying to set up LRU with registration number for document numberSummary: Per 23B we could set up a legal reporting unit with a registration number under Manage Intercompany organizations. I have done this and am now trying to search …
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Can the approval workflow be routed back to approver once collector rejects the disputeSummary: HI, We have the following requirement, could you please let us know how it can be achieved. Step 1: Collector submits dispute Step 2: Dispute routes to Approver…