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Benefits
Discussion List
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Beneficiary enrollmentSummary: Hi Everyone, could you please anyone help me to solve the below error Content (please ensure you mask any confidential information): An error occurred. To revie… -
Getting the following error from Employee > Benefits while doing open enrollmentsSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to add benefits guide to review employee resources page using vb editorSummary: How do we add benefits guide to review employee resources page using vb editor. When using global page editor I can change the link to the guide. For VB editor …
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Using UDT and Fast Formula or Variable rates for plansSummary: For our needs we need to create 50 medical plans with 3 options spread across 30 BU (each BU with unique rate). We are looking at around 4500 Rates for Full tim…
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LTD Employer Rate is adding up to the Total Cost Benefits of EmployeesHi Team, Our LTD Plan is set to automatic enrollment and it is set to Employer Payroll Contribution. In which, the client is expecting that this rate will not add up to …
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Unable to evaluate Benefits Life events due to fast formula error (ORA-56720)We are unable to evaluate Benefits Life events due to fast formula error (Oracle error 56720 occurred (FF-1605036)). When we are trying to evaluate any life event for an…
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what is the usage of schedules under enrollment in plan level?Summary: In the plan enrollment train stop, We are having the option called schedules. What is the usage of schedules. Can any one give examples on this. Content (please… -
What is the usage of life event restriction in the plan. Why we have to use Life Restrictions?Summary: There are two place where we can configure life event, the first one we configure so employee can enroll in the plan, but why we applying the Life event at Rest…
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Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene…
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rates output rounding rule in the rate definitionHow to round the rates output returned from the rate definition. This is the configuration which I did
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Error Message Received when Adding 2025 Open Enrollment EventSummary: Upon clicking "Save & Close" when adding an Open Enrollment Life Event, we keep receiving the following error message: This is happening to 16 individuals where… -
employee unable to delete/end date contact through benefits self serviceSummary: As a part of new hire life event, spouse was enrolled in the plan. Now as a part of death of dependent life event, we have de-enrolled the spouse from all the p…
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Is it possible to change Coverage date of PLan?Summary: Hi Experts, Can the coverage date on the plan be changed? Also, does it matter in terms of Adding or Changing Beneficiaries of Employees?
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How to trigger unrestricted life event as an associateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to make 457 plans electable during Open Enrollment as wellHello All, Is it possible to make our 457 retirement plans visible during open enrollment in the SSC as well, currently oracle is saying is not possible to do so. We hav… -
How to make 457 plans not electable during Open Enrollment onlySummary: We want to make the 457, Roth 457, and Retirement Plans not visible or electable in self-service during OE only. Yet still be visible in self-service for other …
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Redwood Add additional attributes on Temp ID CardSummary: Provides customers with the ability to include additional fields on the Temporary ID Card for dependents . Content (please ensure you mask any confidential info… -
Redwood- Cloud Benefits hide PCP (Primary Care Physician) Quick ActionSummary: This video will show users how to hide the PCP (Primary Care Physician) Quick Action. Content (please ensure you mask any confidential information): 2 screensho…
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Benefit Administration Tab in RedwoodWe have enabled the Redwood benefit pages but currently the Benefit Administration Tab under My Client Groups is still showing up as Responsive. We are only able to acce…
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Redwood Benefits 24D: Hide sections under Me > BenefitsSummary: Request your assistance to hide sections like Pending Actions, Need Help? Contact Us under Me > Benefits in Redwood Content (please ensure you mask any confiden… -
Need to update the Annual rates tab > Expected Contribution: Estimate OnlySummary: We are facing a same issue in our POD as mentioned in the “Fusion Benefits: Rate Is Not Calculated As Per The Pay-period For FSA Plans. ( Doc ID 2053725.1 )”. T…
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Need to update the Annual rates tab > Expected Contribution: Estimate Only.Summary: We are facing a same issue in our POD as mentioned in the “Fusion Benefits: Rate Is Not Calculated As Per The Pay-period For FSA Plans. ( Doc ID 2053725.1 )”. T…
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Certification requirement for plan with multiple optionsSummary: We need guidance with the configuration of benefits certifications for plans with multiple options Problem Our requirement is to configure a plan with multiple …
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i need the rate value divided by 2 value to populate in benefitsSummary: Content (please ensure you mask any confidential information): Hello, I have created rates for each options , now when i mentioning flat amount . i want the val… -
Communication section a requirement, can we make it required for all contacts?Summary: The emergency contact information generally is not set up within benefits, although we do have a check box that the EE can mark when they are adding their New C… -
HDL template for uploading details of employee in benefitsSummary: Content (please ensure you mask any confidential information): Hi, We presently are using 3rd party for benefits and employees have already enrolled in that for…
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Fast Formula for Eligibility ProfileSummary: Can anybody share a sample Fast Formula for this Eligibility Profile. This Eligibility profile will specify employees who were previously having “worker categor… -
Adding Phone number to a Benefits contactSummary: Hi, On the Benefits screen, under the Before you Enroll - People to Cover -Add - section, we want to add the Phone subsection and be mandatory. How can I do thi…
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Life event can't be closed using a prior date to the processed date of the potential life eventSummary: A life event can't be closed using a date that's prior to the processed date of the potential life event. (BEN-990998) Unable to close the enrollment window in … -
Notification of Document Types getting deleted from other Admin's BPM Worklist after getting claimedHello Good-Evening Everyone, I hope you are having a great day! There are few document types in benefits on which we have attached an approval rule such that once if an …