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Yikes.. Offer letter issues..

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edited Jun 6, 2016 4:59PM in Taleo Business Edition (TBE) 7 comments

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We have having 3 key issues with our offer letters - hoping someone can help me sort them out quickly..

1. We have an open Text Area field where the Hiring Manager is to place some copy. Copy is appearing as expected, however at each line break a "?" is being inserted, and I don't quite understand why. (see image below)

2. eSign capability not appearing/clear on offer letter when sent to Candidate (see image below)

3. Offer letter is being sent as a .rtf file and not converting to PDF or other non-editable format (that can include our logo).

This is quite frustrating, as we tested this some time ago with our implementation consultant - quickly I will admit, and we had some issues even then - but I have thought this was resolved.. 

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