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Assign work to group of technician

Received Response
edited Oct 16, 2018 5:55AM in Field Service 4 comments


Electrical skilled technicians are in different groups. During activity assignment all or 3 or 4 technicians should be assigned with the activity.


Hi Gurus,

There are list of technicians under two different group. In that there are few technicians working under same workskills (eg. Electrician)

When an activity is created in the bucket and during routing, it should get assigned to 3 or 4 technicians from different teams.

This can be done only while grouping all the technician in a single group and assigning it to them, but how can we do without grouping and assigning to a list of technicians.

Thanks in Advance,

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