You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Inline image security with forwarded emails

Received Response
24
Views
1
Comments
edited Nov 7, 2019 4:20PM in Communication Channels 1 comment

Summary

How to secure inline images

Content

We've had this come up as a potential issue with one of our customers. They're often sent sensitive data as inline images in an email, which service cloud makes accessible via the *site*/ci/inlineImage/get url when it's forwarded out via a rule. Their issue is that this folder is entirely unsecured, if you know (or can work out) the URL, you can access these images without the need for any kind of authorisation, and as far as we an tell, nothing is ever cleared from it and the address is static.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!