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Unable to Pay Corporate Card Charges for Termed Employees

edited Apr 5, 2021 4:20PM in Expenses 3 comments

Content

Hi Everyone,

Having some difficulty processing corporate card transactions for termed employees— would appreciate any pointers you can offer.

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Scenario Background / Preconditions

3/1/2021: Employee Incurs credit card charge on corporate account (no out of pocket expenses)

3/5/2021: Employee is Terminated

After 3/6/2021: Attempt to pay corporate card transactions

Processing Days Allowed After Termination is 90

What We Are Doing / What Is Happening

1. Reassign expenses for termed employee to manager using  Process Corporate Card Transactions for Inactive Employees

2. Manager accepts reassignment

3. Manager submits expense reports on employee's behalf for the corporate card charges

4. The expense report is stuck in limbo:

  • Clicking status yields an error and show no data can be displayed
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