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Can the operation of one user affect the entire Service Cloud?

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edited Jun 28, 2021 9:24AM in Reporting & Analytics for B2C Service 2 comments

Summary

Is it possible that the entire service cloud will slow down if you perform a time-consuming search in a report, such as a full incident search?

Content

Hi,

Let me ask you a rudimentary question.

Is it possible that the operation of one user slows down the service cloud?

Extraction may take some time when performing a full search of incidents from Analytics.

I am worried that the impact will spread to other users.

Thanks

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