Enhanced Business Rule 2.0 Log
SummaryHow to access EBR log
Can we access Enhanced Business Rule 2.0 log in BUI or in Agent Console. I know we can access legacy business rule from left navigation i.e. Site Configuration >> Logs . However I could not get logs for Enhanced Business Rule. I need to have EBR log for an incident.
I tired the following but failed to get incident EBR log
- \Public Reports\Service\Other Reports\Rule Reports\Rule Log History
- Custom report for Incident (joined with rule_log table)
Does any know is there a standard report or component which can give us EBR 2.0 logs?