Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
How does item specification 'Service Duration Type = Variable' works for inscluded warranty? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How does item specification 'Service Duration Type = Variable' works for inscluded warranty?

Received Response
1
Views
1
Comments
edited Jun 29, 2022 2:51PM in Subscription Management 1 comment

Summary:

Hi All,


We have a requirement where Sales Admin should enter the included warranty duration during Sales Order creation.

If we are using 'Service Duration Type = Variable' for an item can we achieve the above requirement.

Content (required):

If you could please guide me how it works.

Also I have got this metalink Reprocess Installed Base Updates Does Not Show Asset If Warranty Start Type Is 'Enterable' (Doc ID 2729139.1)

Is this referring the same, and which means currently it is not supported.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!