inactive employee expenses claim processing / routing
confirmation of routing for inactive employee expenses
just seeking confirmation that the flows i have identified in the attached based on configuration are correct. My customer has queried one of the scenarios, which i believe is processing correctly, and want to be able to confirm
Scenario 1 - inactive employee, all line managers active - routed to Line Manager 1 with escalation to Line manager 2. This wont go any further than LM2 as LM2 is the escalation point.
Scenario 2 - inactive employee and inactive Line Manager 1 - routed to Line Manager 2 with escalation to Line Manager 3. As with the previous scenario, this wont go any further than LM3 who is the escalation point