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BPM Approval workflow

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edited Jul 13, 2022 5:16PM in Sales 1 comment

Summary:

BPM Dynamic Approval group and Email template in CX Sales

Content (required):

Need clarification on following things on regarding BPM Approval flow

  1. Is dynamic approval group is applicable for CX Sales? When tried to create a new dynamic approval group from BPM worklist it asks for Name and Class details. Can someone how to configure dynamic approval group for CX sales?
  2. Can we modify the content of default notification triggered to the approver? We need to include fields from sales cloud object in the approval email triggered to the approvers?

Version (include the version you are using, if applicable):

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