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Oracle Case Management and HR Help Desk — Cloud Customer Connect
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Oracle Case Management and HR Help Desk

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Summary:

Could anyone please share more details on Oracle Case Management and how is it different from HR Help Desk?

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Could anyone please share more details on Oracle Case Management and how is it different from HR Help Desk? Do we need separate license for Oracle Case Management? We are planning to implement both HRHD and Case Management. Can they be integrated?

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