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Elected Benefit Option does not show any dependents

edited Aug 7, 2024 12:10PM in Benefits 5 comments

Summary:

Benefits gurus - I have created a new plan type (Hospital Indemnity), 2 different plans and then use the options that exist for our medical plan (i.e. Family, Spouse etc). However, when I try the OE event and select an option, then the dependents do not show up. What part am I missing here?

I did add the new plan type to all the existing options, so not sure what else is required.

Appreciate all your help.

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