Category 453
Discussion List
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unable to view "benefits" tab for new hireSummary: Content (please ensure you mask any confidential information): Hello, I have hired an employee using "hire an employee' option under my client group and , now w… -
rates are not reflecting for employeeSummary: Content (please ensure you mask any confidential information): Hello, I have added a flat rate value and added it in program life event , however when login as …
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Age determination date based on list of life events and occurred dateSummary: Hello experts, We have a requirement to determine a person's age based on the conditions below: 1. If employee has been evaluated and enrolled in any of these l… -
How can Employee be able to select top up amount based on a list of values ?Summary: Content (please ensure you mask any confidential information): Hello, We have a requirement where for eg : a band 1 employee is eligible for super top up then t…
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A coverage calculation method for the selected option in plan already exists. (BEN-990522)Summary: Content (please ensure you mask any confidential information): Hello, We want to add top up for coverages, how can we add the top up to this existing coverages …
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Error on Life Event Employee or Dependent Loss of Coverage BEN-990155Summary: I am getting the below error on the life event "Employee or Dependent Loss of Coverage" when I try to add it to the employee record. ANy idea what this could be… -
Benefits - Bulk Update Original Enrollment DateHello Experts We use Oracle HCM Benefits, but payroll is ADP, since oracle has not a native Brazil payroll. For the systems to properly Integrate we need to pass "Origin… -
Life events Death and Grade ChangeSummary: We have requirement of 2 life events, Death and Grade changes of employee. Life Event (Death) : If Employee related person is passed away, Then this Death life …
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Person Changes Causes Life eventWe have a requirement in our project to trigger the Termination life event whenever there is a global transfer from one country to another. When the global transfer is h…
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Benefit enrollment opportunity shows domestic parner when there is no domestic partnerSummary: We have just created a new plan. Options are already availbale for other existing plans, so we utlized the existing options to add into this new plan. We have t…
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Co-ordination of benefits - Issue with permissions for plan enrollmentSummary: Hi, We have a requirement where if a couple works in the same organization and one person is already enrolled and designated his spouse then the spouse cannot e…
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Limit Health Savings Enrollment to Single Coverage when Employee Eligible for Family CoverageSummary: How do we enforce only selecting Health Savings Plan Single when the High Deductible Plan is enrolled as Single, but the employee is eligible for a Family Plan?… -
Getting error when trying to disable beneficiary set upWhen tried to disable the beneficiary set up for existing medical plan effective from 1/1/25 getting below error. You can't deselect the Allow self to be designated as b…
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Retirement plan options shouldn't be visible in ESS for retireesSummary: Hi Team, We have a requirement wherein Retirement Options under the plan shouldnt be visible in ESS for retiress but should be visible only to Admins. I could s…
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Dependents data is not showing in Benefit self service pageSummary: Employee after selecting the Benefit options for the insurance plan, Under People to cover contacts are available after selecting the option like Employee+ Spou…
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Default Rate to Reduced Maximum limit for next yearHi All, Commuter Parking Rate is setup as a Flat Range. Minimum and Default is 0, Increment is 1 and Maximum is 315 for year 2024 For the upcoming Open Enrollment, we ne…
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Employee self service page not displaying in mobileSummary: Employee self service page not displaying in mobile, this is mobile only issue. Content (please ensure you mask any confidential information): We are testing Op…
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Employees aren't being enrolled by batch process, but are when we reprocess the life eventSummary: The length of service temporal batch process is running and triggering the life event. The evaluate life event batch process is running and processing the life … -
How to run a Close Enrollment batch job for a detected life event?I'm attempting to run a Worker Job Grade Change life event in 'detected' status for 300 employees using the Close Enrollment Batch Process, however, it isn't picking up …
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Life Event Error Message Code - DescriptionsSummary: Translation of Life Event Error Message Codes Content (please ensure you mask any confidential information): I have a client asked to get a translation of Error… -
Benefit Administration Tab in RedwoodWe have enabled the Redwood benefit pages but currently the Benefit Administration Tab under My Client Groups is still showing up as Responsive. We are only able to acce…
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Need most recently changed date only on open enrollment reportSummary: We run 2 Open Enrollment reports, one which we send to our health provider partner. During the OE period employees may change their benefits up to the deadline.… -
Reinstatement Rule Error After Open EnrollmentSummary: While testing for open enrollment we have come upon an issue around our reinstatement rules not working and producing an error. Content (please ensure you mask …
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Disabling beneficiary setupSummary: We are disabling beneficiary setup in Oracle and will be managing that in our vendor site. Can you please let me know what steps are needed to disable beneficia…
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Don't see "People to Cover" section when I try to enroll into Benefit CoveragesSummary: Hello Experts, I am trying to enroll a employee into Coverages and tryin to enroll into Employee+Spouse Option but I don't see "People to Cover" section to desi… -
Has anyone seen the message 'Target Unreachable, 'null' returned null' during Enrollment?Summary: People are getting this message (seemingly randomly) as we are testing out Open Enrollment. You can click OK through it and enrollment continues fine. Just wond… -
Open life event overrides the coverage start date that was set by a Waiting PeriodSummary: We have a plan with a six month waiting period and Coverage Start is set to be first of month following event. When we process the New Hire life event, the cove…
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web address not showing up at programSummary: Hi, I have added webaddress at the program but it is not showing the link on the program when i add any life event. Could anyone advise. Thanks, N Content (plea…
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How to provide enrolment access only for admin and not employee for few plansIs there any way to restrict employees access to benefit enrollments for few plans. The access to be only given for administrator for such plans. For other plans, the ac…
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Plan Copy Statistics - Foreign keys out of syncSummary: I Ran "Program Information Diagnostic Test" Found a few records under "Plan Copy Statistics - Foreign keys out of sync" section, recentrly I created a few plans…