Category 453
Discussion List
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
Intervening Life eventsSummary: Error message to stop intervening life events Content (please ensure you mask any confidential information): An employee has self reported Marriage life event o… -
We need to remove rejection reason from benefit approvalsWe need to remove rejection reason from benefits approvals and add new one's. From where can we achieve this.
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We need to populate the previous coverage end date as termination date plus 2 week payroll periodSummary: Hi Team, We have a requirement to populate the coverage end date as termination date + 2-week payroll period once an employee is terminated in the system. Examp…
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How to include Retirees in year end ACA reportingSummary: We have business requirement where Retiree employees are enrolled in retiree benefits plan which is housed in the HCM cloud benefits module . We want these reti…Prajith Patil 26 views 4 comments 0 points Most recent by Prajith Patil Payroll and Global Payroll Interface (GPI)
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Rate value based on the number of dependents enrolled.Good afternoon, community, I want to ask if there is a way to generate a rate in benefits that is calculated based on the number of dependents enrolled in a benefits opt…
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Employee trying to make spouse Emergency Contact and getting errorSummary: Employee trying to make spouse Emergency Contact and getting error "Sorry, you don't have permission to perform this action". Same permissions as all other empl…
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Termination/ResignationSummary: Hello, Wanted to confirm the best way to manage these events in benefits. We want to enforce employee to choose a med plan, even it it's waive and they provide …
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Options chosen for Unrestricted Plan disappearing when creating another unrestricted life eventSummary: Hello, We have created an unrestricted life event on 13/8/23 and chosen an option. When we have created another life event on 14/8/23, the option chosen has bee…
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Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord… -
New ways to track Employee Wellness and TobaccoSummary: We currently use the built in tobacco field in Person Info and we built an EFF to track Wellness Flags. Both of which contribute to the deduction amounts from T… -
Future dated Unrestricted life event errors outSummary: Hi Team, We tried to add Unrestricted life event to employee as of 1.1.2026 and it throws the below error message. Content (please ensure you mask any confident…
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Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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Enrollment summary giving wrong information.Summary: We do not maintain beneficiary information at our end and it is managed by third party. Employee is enrolled in spouse supplemental plan but instead of the spou…
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Employee does not have any event in started state but still appears in the started event listEmp does not have any open or started event associated however the emp appears in the started event list in the benefits activity center.
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Benefits Module Configuration reportSummary: Benefits Module Configuration report Content (please ensure you mask any confidential information): We have Recruiting Configuration report that will display th…
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Pension Scheme ER calculation Formula not working on Redwood pageHi All, We have recently enabled Redwood pages for Benefits and ESS along with the My Pension page for UK legislation. After enabling the My pension page we observed tha…
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A benefits plan that employees can register, make changes, and cancel their registration at any timeHi, I'm using version 25c of Fusion and I'm trying to configure my benefits program to work as follows: Employees can register, make changes, and unregister at any time,… -
Need to hide image and Text on Get to know your benefits Page on Employee Benefits Enrollment PageSummary: Hi Team, We have a business requirement to Banner/Image and Text from 'Get to know your Benefits' section and add guided journey to the same section with some C…
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How to hide Beneficiary Org section from People to cover page on Employee Benefits Enrollment Page.Summary: We have a requirement to hide 'Beneficiary Organizations' section under 'Verify people you'd like to cover' on Employee Benefits Enrollment Page.Please assist o…
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New Hire After Open enrollment should start on 2/1/2026 with his new hire event, showing 1/1/2026Summary: Employee hired on 11/24/2025 after Open enrollment, we have processed New Hire event and his coverage starts on 2/1/2026. We have closed new Hire event and star…
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Certification action item does not move to the completed status when the received date is enteredSummary: After approving the uploaded document, when a date is entered in the Received field the action item remains pending and still reflects a Suspended status. I cli…
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Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o…
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Facing issue BEN-990295 while creating a Person changes for Life EventSummary: When we are creating 2 person changes with same attribute but different Fast formula we are facing the below given error while saving. Content (please ensure yo…
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Is the dependent pending action items text editableIs it possible to edit the text before the employee name for pending action.
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Unable to Add or Edit Physicians ID (NP ID)Summary: Over 50 of our employees did not provide the NP ID when they enrolled. We are trying to add them but there is not edit button that allows Admin to update. Also,…
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Unable to navigate to the fast formula guide for benefitsI am unable to navigate to the oracle docs weblink for benefits fast formula. Can anyone share the link
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Toggle button ON-Edit Current Payroll Frequency ( Under the payroll details section)Summary: Could you please guide me on how to enable the toggle button for Edit Current Payroll Frequency ( Under the payroll details section) for the promote transaction…
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Field level validations are not working in create contact page under redwood benefits moduleSummary: Requirement to apply warning messages for DOB and Gender fields. With the use of validations in redwood, I am able to apply warning messages on existing contact…
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How can we find which relationship types are added to designation requirements for optionsSummary: How can we find which relationship types are added to designation requirements for options We have a requirement to find which different relationship types adde…