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Deleted life events are showing on the Redwood benefits page

edited Feb 25, 2025 2:43PM in Benefits 48 comments

Summary:

We turned on the Redwood benefits page and noticed that employees are able to see deleted life events. The delete life event also stops employees from taking the next step in terms of enrollment.

Content (please ensure you mask any confidential information):

Deleted Life events are still showing up in Redwood Page.
Login as an employee. Go to Me > Report a Life event.

Gain Child Life event has been added mistakenly and hence deleted it from Ben Admin login. (Benefit Enrollment). However it is still showing in redwood page and stops any other life event from being processed.

Admin Responsive Page (Gain child is deleted and not visible):

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