Benefits Employee Self Service
Discussion List
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Option Instruction Text not showing up in Redwood self service enrollmentSummary: Option Instruction Text not showing up in Redwood self service enrollment Content (please ensure you mask any confidential information): Hi team, We have a requ… -
Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE…
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Termination Life Event Trigger Fast FormulaSummary: We are creating a fast formula for the termination life event where Life event is triggered when the employee is Terminated, and/or with Action: Transfer from U…
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End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please… -
Oracle Digital Assistant Capabilities in BenefitsSummary: Oracle Digital Assistant Capabilities in Benefits Content (please ensure you mask any confidential information): Hi team, We are currently exploring Oracle Digi…
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My Pensions under My Benefits > Where to update icon?We have Pensions Self Service enabled for Benefits- setup steps followed as per documentation and this is working as expected, employees can amend pensions via ESS and t…
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25B - Redwood Self-Service Benefits Landing page personalizationSummary: Quick video on some places to personalize the benefits landing page for 25 B. Content (please ensure you mask any confidential information): Change the color on… -
Enrollment should close once the employee has selected the benefits plans.Summary: The enrollment window should close automatically once the employee has selected the insurance plans. Can anyone guide me on how to achieve this? Content (please… -
Do we have any specific configuration considerations to be undertaken to develop commuter benefitsSummary: Trying to understand if there is any specific configuration considerations to be undertaken to develop commuter benefits under benefits platform. Content (pleas…
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I want to display custom message which is US specific in benefit screenSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Is it possible to show only the custom error message in post election formula?Summary: Is it possible to show only the custom election error message in post election formula, currently it's showing default text like below There was a problem savin…
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Ability to Integrate Oracle Cloud Benefits with EOI Vendor with the help of webserviceHi Team We have a requirement to integrate the Oracle Cloud Benefits Self-Service with EOI vendor such as MetLife with the help of webservice. So in a instances when emp… -
Can we do Person changes setup to trigger a life event when a benefit group is changed.Summary: We want to have a life event triggered automatically when we change a benefit group, is this possible? Content (please ensure you mask any confidential informat…
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Benefits Plan Instruction Info/Text not visible if the plan has no edit optionSummary: Benefits Plan Instruction Info/Text not visible if the plan has no edit option while making enrollment in Benefits ESS Redwood Page. Content (please ensure you …
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Customize "Tobacco Use" field only for contacts in VBSSummary: Need to make the field "Tobacco Use" "read only" only for the contacts Content (please ensure you mask any confidential information): We need to make the Tobacc…
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"Need help? Contact Us" in Benefits Self Service should go to common email boxOur client requirement is to see common email under contact us section. Even though it shows the benefits representative name and email which we assigned in Core HR, cli…
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Redwood 24D - Can we set up approval rules for Benefits Self-Service in People to CoverSummary: We have set up approval rules for Change Personal Information when a person create or change contact. The rule is working as expected when the change is made fr…
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: In the new Redwood Benefit Self Service Page we have Quick Actions links We need to hide Quick Action of Temporary Id Card, Primary Care Physicians and others. …
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I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, …
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Benefits Coverages to pick primary assignment when having multiple assignmentSummary: Can benefits coverages be considered only from 1 assignment? I have a CEO records, who has 2 assignments and has salary in both. Benefit is by default summing b…
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To add hyperlink for E-mail in the custom text in Redwood pagesSummary: We would like to add a hyperlink for E-mail in the custom text (marked in Red) in Redwood pages under Me > Benefits. Is it possible to add a hyperlink to the cu…
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Redwood Benefits Self Service Page - Inactivate task Verify people you´d like to coverSummary: Redwood Benefits Self Service Enrollment was deployed in 24D. We need to hide or inactivate the task "Verify people you´d like to cover". How can I do this? Con…
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Redwood Benefits Self Service Page Issues and ObservationsSummary: Redwood Benefits Self Service Page Issues and Observations Content (please ensure you mask any confidential information): Hi everyone, We are noticing couple of…
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Redwood Self-Service Benefits Welcome Page CustomizationSummary: How to personalize the Self Service Benefits enrollment Welcome page. Video attached. 24D -
After selecting the 'Employee Only' option, a 'pending action item' message is popping upSummary: After selecting the employee only option in plan, there is an message popping up like 'pending action item'. I have opened and checked in the pending actions, i…
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Error while processing Open enrollmentSummary: Hello everyone, We received this error when trying to process open enrollment for employees in PROD Benefits Service Center > Evaluated Life Events > Add Open E…
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Custom Unsuspend date rule via Fast FormulaSummary: Hi, One of the requirements is to determine the coverage start date one day after the life event date for a specific life event 'Loss of External Coverage'. Eg:…
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With out life event evaluation employee is getting access to select the benefit plansSummary: After a life event trigger, without evaluating the life event, the employee is being given access to select the plans. Is this unexpected behavior or expected b…
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Where do uploaded files from the "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS" feature in 22C go?Summary: 22C Delivers a new feature called "STORE ADDITIONAL PLAN CONFIGURATION DOCUMENTS". However, where does this document go? How can we obtain the URL once uploaded… -
Redwood - Benefits plan image blurred and not fully visibleRedwood - Benefits plan image blurred and not fully visible, but the same is clearly and fully visible in RUI page Benefits Plan image icon visible clearly in RUI per be…