Benefits Employee Self Service
Discussion List
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How to setup a Donation plan and link to Open EnrollmentSummary: Currently, we have a program that allows our team members to donate money from their paychecks to help other team members in need. However, it is a manual proce… -
Proof of good health approval applying to all plansSummary: We have proof of good health pending action set up on Supplemental Life employee, Supplemental life spouse, Critical Illness, and Supplemental Long Term Disabil… -
Is anyone having to approve Pending Actions twice?Summary: We are running into a situation where we click to approve a pending action, and we have to complete this action twice. We enter the received date, the document … -
Option Enrollment Period Level in Benefit ProgramHello, We are configuring the benefits parameters, and for the medical and dental types, the best alternative was to use a program. However, on the "Basic Details" page … -
Action item for waiver plan certificationHello, I'm setting up a waiver plan, and I want to require proof when the employee makes that choice. We've identified an action item called "WVPRTNCTFN" – "Waive Partic…
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How to mark First Name as required in Benefits Self Service pageThere was an error rendering this rich post.
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Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
Redwood {25D}- Benefits Pending Action EL Expression of ESS loginSummary: After 25D, we obeserved that Pending Action of ESS is updated with EL Expresssion {(HcmFusePlusBean.userPersonId ne null) and !(Profile.values.ORA_HCM_VBCS_PWA_…
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Can we do Person changes setup to trigger a life event when a benefit group is changed.Summary: We want to have a life event triggered automatically when we change a benefit group, is this possible? Content (please ensure you mask any confidential informat…
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while trying to evaluate an employees life event receiving errorSummary: Content (please ensure you mask any confidential information): Hello, While trying to evaluate employee life event, receiving a new error - The date code is inv… -
The contact type doesn't exist. (PER-1530061)Summary: while editing spouse to ex-spouse in people to cover benefits i am getting this error. -
Getting "There's nothing here so far" message in Benefits activity CenterSummary: As part of 25B we are testing the Benefits Activity center and performed below steps: Enabled below profile options: ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_E…
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Unable to process the Benefits for the Employees with the status - "Suspended - No Payroll"Summary: Content (please ensure you mask any confidential information): We tried to process the Employee who are Suspended due to Client restrictions but they can contin…
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Redwood- can we hide Express mode from Choose how you want to enroll in self service benefitsSummary: In the Redwood self service page, where the emp gets the option of enrollment via Choose how you want to enroll→ Express or Discovery , can we hide either of th…
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Reversal of Termination life eventWhen the employees termination is reversed, a reverse termination life event is configured and is detecting as of the recorded date. However, I am unable to reinstate th…
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Fast Formula for Dynamic Rate Calculation based on Coverage LevelSummary: Fast Formula for Dynamic Rate Calculation based on Coverage Level Content (please ensure you mask any confidential information): I am currently configuring a Be…
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Redwood Benefits - How to update the 'Need Help? Contact Us' section in Self ServiceSummary: On the Benefits Redwood Self Service page, under the 'Need Help? Contact Us' section, there is a message: 'After representatives are assigned, you can see them …
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Redwood: Need to Change Text of HSA "Coverage" FieldHello all, I have a recent requirement to change the text of the HSA "coverage" field to something more intuitive like "Total Annual Employee Elections". This is a redwo…
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Unable to attach multiple documents for a particular certification typeSummary: We have situation where participant experience 'Loss of external coverage' or 'Gain of external coverage' . During each enrollment update with these event we ar…
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I have multiple life events, but if one life event is open, the system is not evaluating the others.Summary: If one life event is open for enrollment, another life event is not being evaluated. Currently, my requirement is that if a subsequent life event is triggered, … -
Allow Employees to Select Plan First then allow them to select the coverage optionSummary: Any Method to allow the user to select a Plan tier before having to select the enrollment options. Currently we have HSA Medical Plans and Health Savings Accoun…
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How to hide Beneficiary Org section from People to cover page on Employee Benefits Enrollment Page.Summary: We have a requirement to hide 'Beneficiary Organizations' section under 'Verify people you'd like to cover' on Employee Benefits Enrollment Page.Please assist o…
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Options chosen for Unrestricted Plan disappearing when creating another unrestricted life eventSummary: Hello, We have created an unrestricted life event on 13/8/23 and chosen an option. When we have created another life event on 14/8/23, the option chosen has bee…
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Insourcing Benefits Administration: For Plan Year 2026-2027 on Oracle Cloud BenefitsSummary: Discussion: Insourcing Employee Benefits to Oracle Cloud Benefits (Plan Year 2026–2027) Overview: For plan year 2026–2027, prepare to insource employee benefits… -
Enrollment summary giving wrong information.Summary: We do not maintain beneficiary information at our end and it is managed by third party. Employee is enrolled in spouse supplemental plan but instead of the spou…
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Unrestricted Life event getting triggered every time an employee clicks on "Enroll Now"Summary: The Unrestricted Life Event is being triggered whenever an employee accesses ESS, logs in, and clicks on “Enroll Now.” Even though the Unrestricted plans are di…
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Employee does not have any event in started state but still appears in the started event listEmp does not have any open or started event associated however the emp appears in the started event list in the benefits activity center.
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How to associate enrollment data to Temp id card pageSummary: How to associate enrollment data to Temp id card pageWe have done the steps but still can not able to associate the data to the card. We have used a fake Group … -
Unable to upload documents from pending action items in new redwood self service page.Summary: I am validating a functionality of redwood to complete the pending certification for a plan from ESS, whereas it is not allowing me to upload the document. I tr…
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Intervening Life eventsSummary: Error message to stop intervening life events Content (please ensure you mask any confidential information): An employee has self reported Marriage life event o…