Benefits Employee Self Service
Discussion List
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Employee are unable to Print their benefit elections from Employee Self ServiceSummary: Employee is unable to Print their benefit elections from Employee Self Service. "Fusion Benefits: Print Option For Employee Direct Access Page Is Not Working ( … -
How to handle Flex credits when Employee rate is greater than the Flex Credit?When using Flex credits we see we can use those credits to pay for benefits but if the Rate is greater than the credit it only allows for overspending but there is no op…
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Fusion Benefits – PM SURVEY – Configurable Postelection Edit Requirements within Plan SetupSummary: We are seeking feedback on a new feature to do postelection edit rules within the plan configuration area. Please update or email me comments and suggestions on… -
Benefits Comparison Plans tiles not showing configured available plansSummary: This is a new setup and the setup seems to be complete. Configured Benefit Plans for Comparison. The Benefits compare plan template and groups are all updated a…
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How to make 457 plans not electable during Open Enrollment onlySummary: We want to make the 457, Roth 457, and Retirement Plans not visible or electable in self-service during OE only. Yet still be visible in self-service for other …
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Divorce Life Event showing DP Affidavit documentHello Anyone encountered this while testing 23C release for the Divorce life event. The system is suspending the record successfully, however one of the documents is loo… -
Hide Before You Enroll page from enrollment flowSummary: We have a request from a client to hide "Before You Enroll/People to Cover" page from the enrollment flow. They want the flow like this: Make Changes/Start Enro… -
Is there a way to make Spouse/DP life require a Spouse or Domestic Partner?Summary: Our Supplemental Spouse/DP Life plan allows employees who do not have a spouse or Domestic Partner. The plan should only be electable by those who have a spouse… -
Error during Open enrollment period for all plan typesSummary: We have an Open Enrollment event and while employees are trying to enroll into different plans, we are seeing an error. Content (required): We have an Open Enro…
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The date of birth is later than the start date of the person recordSummary: Hello, In the relationship list for a contact, we have added an option named 'Expected Child'. So when an employee creates a contact of this type, he does not s…
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Cannot come back to HCM page from a website using backbuttonSummary: We have done a customization to have a link displayed on the benefits tile in self-service so that the employee can check the 401k plan details from teh website…
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How to create a new benefit tile?Want to have a new tile created for benefits self service page. When i duplicate the existing tile, the tile description looks not editable. so wnat to create a new one.…
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How to calculate retro premium based on salary change for long term disability plan?Summary: We have a requirement to provide retro-active salary increase as of Sept 1 2022 for about 700 Employees. Which is going back more than a year from now. With the…
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Benefits plan not visible on Self Service pageSummary: Benefits plan not visible on Self Service page. Content (required): One of the benefit plan is visible for an employee on the Benefit admin page but the same pl…
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Getting The potential life event Open is in a status that requires manual intervention errorSummary: We have open enrollment period start next month and while we were trying to run the 'Evaluate Scheduled Event Participation' process, we are seeing below error:…
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How to personalize the Blue box in People to cover Page and not impacting other pages?Summary: We have a business requirement to customize the text within the blue box on the cover page. We utilized Page Composer to personalize the text, but it appears th…
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How do we cater for age change in an unrestricted event like pension?Summary: We have a requirement from the client whereby a Pension plan requires that the employer contribution is based on the age of the employee. Content (required): He… -
How to update the decimal value amount to Percentage.Hello All, Anyone knows how to update the highlighted number to a percentage? Version (23C) Thanks
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Benefits seeded roles do not render access to OTBI Benefits subject areasSummary: Hi all, We have the seeded role of Benefits admin assigned, but the employee cannot open OTBI Benefits reports due to no access. Any idea on what can we add as …
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Is it possible to show only the custom error message in post election formula?Summary: Is it possible to show only the custom election error message in post election formula, currently it's showing default text like below There was a problem savin…
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HCM 23D Release Readiness Published 9/1/2023Summary: Hello Everyone! I wanted to let you all know that the 23D New Feature Summary and What’s New are now published to the Readiness site. You can access them from: … -
How to get back previous elections on processing new life events?Summary: In Benefits configuration, I have a life event called Tobacco status change. After employee completed their election, again they came and make any changes in To…
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Enrollment Certification Fast Formula IssueSummary Suspend enrollment if the employee elects a lower number than previous election.Content I have written the following FF that evaluates correctly when I run it un…
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Can we restrict at least to select one plan type in program levelSummary: In Benefits Program, During enrollment can we restrict at least to select one plan type in program level? Content (required): Version (include the version you a…
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How to configure and make use of Report a life event tile under Me-->Benefits administrationSummary: How to configure Report a life event tile under benefits administration. Me --->Benefits -->Report a life event. I don't see any details and also continue butto…
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Setting HSA CatchupSummary: Hello Everyone. HSA as a separate plan and they need the value that can be enterable by employees. Need to add a HSA catchup those 55 and older can contribute a…
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Options chosen for Unrestricted Plan disappearing when creating another unrestricted life eventSummary: Hello, We have created an unrestricted life event on 13/8/23 and chosen an option. When we have created another life event on 14/8/23, the option chosen has bee…
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Incorrect HSA rates.Summary: HSA rates are not calculating as expected. If I select $5000, it's showing $416.6 pay period. Calculation is based on employee pay frequency. (this is correct).…
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Option to Trigger Email Notification When Employee makes ElectionsHi Experts, Please let me know, if there is an option of triggering Email Notification whenever an employee makes changes to his/her benefits? New Hire / Add & Drop Spou… -
CREATE CONTACT PAGE DOES NOT HAVE MARITAL STATUS FIELDSummary Adding Marital Status Field when creating a new ContactContent Hi, Does anybody has a workaround to create the Marital Status Field when Adding a dependent/conta…