Benefits Employee Self Service
Discussion List
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Both Life Insurance Plans do not display in Change BeneficiariesSummary: I had the Change Beneficiaries tile created back when this feature first came out and it worked as it should. We have a Basic Life Plan and a Voluntary Life Pla… -
New Hire Life EventSummary: Whenever a new work relationship is created for an employee, the New Hire Life Event is triggered. We need this New Hire Life Event to trigger only when a new r… -
HSA proration based on remaining pay periodsSummary: Hi, We have a requirement that when employee elects any amount in the middle of the year the amount should be divided by remaining pay periods left in the year.…
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Plan suspension for dependent certificatesSummary: Hi, Could you please help in the below scenario. Hire life event - Enrolled the employee in Dental plan (Employee plus family option) and designated dependents.…
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We want to create International Business Trip Approval Process, how to achieve it?Summary: We want to achieve this requirement through absence. Content (please ensure you mask any confidential information): This is related to Fusion application Versio…
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Issue with Interim rule not working correctlySummary: Hi, We have a scenario where employee selects above 50k coverage , the plan should be suspended, and in the interim period the current coverage/rate continues t…
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can we have plan without option ?Summary: Content (please ensure you mask any confidential information): Hello, checking if we can we have plan without option ? Version (include the version you are usin… -
whats the purpose of different program type ?Summary: Content (please ensure you mask any confidential information): Hello, what is the difference between the following different program type meaning Version (inclu…
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Monthly cost not visible on Enrollment confirmation screenSummary: Content (please ensure you mask any confidential information): Annual representation of the monthly rate amount is visible on the enrollment confirmation screen…
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Employee not able to report a life eventSummary: Hi, We are facing an issue where employees are not able to report a life event. I checked the privileges and i see that the required privileges are present such…
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Beneficiary designation using HSDL is not working when Beneficiary percentage added for person selfSummary: Uploading Beneficiary designation using HSDL is not working when Beneficiary percentage added for self Content : We are trying to upload Benefits enrollment usi…
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Dependent certificate - birth certificate is not showing up for approval to benefit administratorSummary: Hi, We have an issue where Birth certificate is not showing up as pending approval for benefit administrator even though the birth certificate is uploaded by th…
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Which table stores enrollment opportunities of employees.Any inputs/query to find the enrollment opportunities available to employees would be helpful
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Automatic updation of rates based on age changedSummary: Hi, We have some age based rates for optional plans and the rates should be automatically updated when their age group changes. I understand we have Age changed…
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How to Take Multiple Benefit Options and Combine into One without losing previous elections.We have a spousal surcharge plan with 7 options (A-G). We would like to condense these options during OE for the start of 2025 to 2 options (H-I); however, we do not wan…
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Configuring Plan Type Grouping display is check marked but does not display while enrollmentSummary: Configuring Plan Type Grouping display is check marked but does not display while enrollment after making every other plan under that Plan type unchecked for vi…
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can we define rates based on band/grade of an employeeSummary: Content (please ensure you mask any confidential information): Hello, We have benefit plan where in rates needs to be visible to an employee only based on the b…
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Add button is not available for Beneficiary Organizations /Personal InfoSummary: Add button is not available for Beneficiary Organizations /Personal Info We have enabled the Beneficiary Organization /Personal Info in Me=⇒Benefits=⇒Before you…
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Can options be mirrored to from one plan to another planSummary: Hi, We have a requirement where if employee selects Plan A with X option then Plan B should also be selected with X option. Basically, the options should mirror…
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Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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Related Person Change Causes Life Event - Trigger only when Child is less than 15 daysWe have a requirement where the Life Event should only trigger if the Child added is less than 15 days old. We tried using Related Person Change Causes Life Event with t…
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Fast Formula Benefits Rate End date should end date on second pay period of a monthHi, We are working on a use case, where the benefits rates should end date on the second pay period of the month for the termination life event. For ex. when the Termina…
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In Benefits Employee is having other employee as people to cover.Summary: Requirement-for cases where the employee is covering another employee as a contact that employee's person number to be added to the contact page. Navigation- Be…
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disable edit button from benefits page for employee self serviceSummary: Disable the edit button from the benefits page for employee self-service Content (please ensure you mask any confidential information): Hi Experts, We have a ca…
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Is there any way to create a hyperlink/Deeplink which lands on the page under ME>> BenefitsThere is a requirement to create a hyperlink/Deeplink which lands on the page under ME>> Benefits. The link is to use in RTF template to trigger custom notifications to …
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DFF for existing organization under people to coverSummary: Hi, I would like to know if we can have a DFF for Existing Organization under People to Cover. Client wants to have a free text for Existing organization instea…
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Updating Plan Type GroupingSummary: We would like to re-order our existing Train Stops. Need confirmation of steps required. Content (please ensure you mask any confidential information): We would… -
Unable to add a life event through "Report a Life Event" page.We are using the REDWOOD UI for the "Report a Life Event" page. While trying to add the life event through the page, we got the error as shown in the attached screenshot.
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Missing People to Cover under "Change Beneficiaries" based on dateSummary: Hi Experts, I have this scenario where I add Friend 1 using 01/01/2024 and Friend 2 using 08/26/2024 as relationship date as EMPLOYEE via ME tab. then I have to…
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How to hide Confirmation message in confirmation pageWe have a business requirement to hide the red-marked box on the confirmation page. We attempted to achieve this using Page Composer, but it affected other modules, and …