Benefits Employee Self Service
Discussion List
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Life event picking 2025 rates instead of 2026Summary: Hi All, We have 2 life events one New hire during open applicable for new hires during open enrollment and one Open life event applicable to existing people. So… -
none of the benefit plan are showing in self service page in fusion HCM?Summary:none of the benefit plan are showing in self service page in fusion HCM? Content (please ensure you mask any confidential information): Version (include the vers…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi… -
Unrestricted Program Window Closes MidnightWe have an Unrestricted Program which is 'always open', but on ESS Redwood page, it shows window closes midnight, which is misleading. If I login as an employee at 4pm, …
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Error when backing out life eventSummary: Error when backing out life event Content (please ensure you mask any confidential information): The message is ORA-20001: The end date of the entry can't be ex…
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Document requirement for an unrestricted planSummary: Document requirement for an unrestricted plan Content (please ensure you mask any confidential information): Hi All, We have an ongoing plan which is enabled fo…
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Automatic Enrollment & Current enrollment prevents changeSummary For Aromatic enrollment and for the plans where Current enrollment prevents change, employees has no choice to change the options or coverage. Plans FYI only. Hi… -
EOI certificate for Basic Life insurance not workingFor Employee Basic Life plan, there is a requirement to set up EOI certificate for employees having coverage of more than 1 million USD with no interim (it should stop a…
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Can we hide Self-Service Enrollment Path options (Choose how you want to enroll) on ESSHello We have enabled the Redwood pages for Benefits and Business is performing the end-to-end testing. One of the issues raised by business is to hide the 'Choose how y… -
How to hide the additional info section on the people top cover page in the benefits self service.Summary: Unable to find the' Rule' option in the VB. Trying to hide the whole additional info section on the people top cover page in the benefits self service. Can some…
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Benefits Special Case: New Hire Start Date and Coverage Date is the sameHello Community, We have a special case where our New Hire Start Date is the same as his benefits Coverage Start Date, in other words his benefits starts the same day as… -
While running Reevaluate Designee Eligibility, all the plans are getting reenrolled.We are using the Loss of Eligibility (Age Out at 26) life event for dependents under the Medical plan. When the child ages out, all the plans are being de-enrolled, incl…
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Switching from PPO to HDHP or vice versa and receiving a spending account errorWhile configuring for OE, I noticed an issue when a user tries to switch from PPO to HDHP, for example. When enrolling in HDHP, I also change my Spending Account from HR…
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The Hide Annual Rate field was introduced in the additional configuration of benefits plans.In version 25C, the Hide Annual Rate field was introduced in the additional configuration of benefits plans. However, even after enabling this field, the rates are still… -
TIN Type and TIN Number is not visible in Benefits RedwoodHi, TIN Type and TIN Number fields is not visible when adding New Contact in People to Cover (Ben Admin side) and Before You Enroll (ESS side). Is there anything that we…
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Redwood- Cloud Benefits personalize the Support TabSummary: Personalize the Support tab at the bottom of the SSBen page Content (please ensure you mask any confidential information): Screenshots below show some of the wa… -
Redwood Customization in report a Life eventSummary: Hi All, Please advice if anyone has done the following redwood changes . 1.Remove the Auto approve text when reports life event 2.Hide the confirmation Page or …
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Redwood Benefits: Self-Reported Life EventHi, Why does it Auto Approved? For Example, below Divorce, this will confuse the employee since Life event like this is not Auto Approved. Is there anyway we can change … -
How to edit 'delete' button in benefits employee self service -before you enrollSummary: Content (please ensure you mask any confidential information):How to edit 'delete' button in benefits employee self service -before you enroll Version (include …
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post election trHi, Can anyone explain why my postelection edit formula is not working during open enrollment. Requirement - if an employee is enrolled into HDHP plan then only he can e…
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Benefits: Can document upload in benefit program be made mandatory only to specific employees?Summary: Hello, Our client has a benefit program in which there are document uploads configured. Usually, each year during the open period, there is automatic renewal. T…
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Redwood Benefits: Open EnrollmentHi, We are currently running OE on one of our test environments, but we are experiencing a situation where employees are unable to update their enrollment status that in…
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restricting user to enter only one Primary care physician during enrollmentSummary: We have added a new HMO plan this year which let's user enter PCP details during enrollment through action item, current functionality lets the user enter multi…
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Is it possible to change the wordings in the self-report a life event pageI need to change the wordings for the statement 'My spouse or domestic partner' to 'My Spouse'. Is it feasible. Any inputs?
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Can we Handle Loans in HCM BenefitsSummary We have a requirement to implement ability for employees to request Car loan, Marriage loan.Content We have a requirement to implement ability for employees to r…
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Benefits Open Enrollment: Evidence of InsurabilityHello, Could someone kindly help me? Last year, during Open Enrollment, we configured this requirement so that 10K-50K had no EOI, only 100K and 250K. Right now, the req…
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Facing Error: You need to enter a date of birth that's before the start date of the person record.Summary: Hello, we're performing data migration of contacts for benefits. We have faced the following error: 'You need to enter a date of birth that's before the start d…
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Redwood Benefits: Get to know your BenefitsHi Team, Can we add Links here? Like link of the Open Enrollment? If not, can we remove this section? Thank you! Rechiel
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Is there any communication from Oracle if there is an update on Imputed ratesWe wanted to know if there is any communication done by oracle when we have updates to the Imputed rates or does the customer needs to visit IRS site each time to confir…
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Post Enrollment Self Service Employee - Complete Pending actions required/Optional set upSummary: Hi Expert, We would like to ask how we can set up the Complete pending actions Optional/Required under in Post Enrollment. Is there any navigation to set up on …