Benefits Employee Self Service
Discussion List
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Set Post Enrollment Section fields from Benefits as requiredWe need to set the Complete Pending Actions Section as required but this section or fields are not available in the Business Rule configuration in Visual Builder Studio: -
Benefits Redwood page throwing HTML error when reporting life event through self service and adminBenefits Redwood page throwing HTML error when reporting life event through self service and admin. Does Fast Formula attached to Post Election Edit Formula type cause t… -
Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE)Summary: Issue with Duplicate Potential Life Events during Benefits Enrollment (Error BEN_92337_DUPLICATE_PTNL_LE) Content (please ensure you mask any confidential infor… -
Benefit spreadsheet loader expires every minutes while updating ratesSummary: my HR> benefit administration > plan configuration > manage variable rate profiles Have a question when we try to update benefits rates via spreadhseet loader ,… -
Benefits summary report shows blank in prod environmentSummary: In test environment the report displays without problem, but in production it opens in blank. We're missing any configuration or program execution for it to dis… -
Benefits AI Agents - Benefits Analyst & Benefits Policy AdvisorIs the placeholder for Benefits Analyst and Benefits Policy Advisor have different placeholder or it works as one single AI agent? (as per 25C) -
Benefits Fast Formula Error - line 133, an arithmetic, string, or conversion error occurred.Summary: Hello All Seeking quick help on the Fast Formula Error in Line 133 (Snapshot Below). Unable to process Open Enrollment due to this error. "Formula IHG_PH_BEN_DE… -
Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. … -
Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary PageSummary: Hide "Total Cost per Pay Period" Section in Benefits Enrollment Summary Page Content (please ensure you mask any confidential information): Hello all, Per our c… -
Redwood Benefits: Confirmation MessageHi Team, Is there any way we can change the message once they submitted their enrollment for Redwood page? Current setup: Redwood Setup: One more thing the Print option … -
Benefit Fast Formulas Feasible UnderstandingThere is an urgent need of creating benefits fast formula for two requirements : Extension of Medical Plans uptil 6 months after termination of an employee. In this, we … -
Is it possible to change the HSA amounts without opening a Life event?Summary: Hi Experts, we have a requirement to configure the Benefits setups to allow the changes in HSA amounts throughout the year without opening a Life event. can you… -
Enrollment Fast formula to automatically move the Employee's options when the child becomes 26 yearsSummary: Content (please ensure you mask any confidential information): I'm looking for the Fast formula where the Employee's options get automatically moved when their … -
Redwood Benefits: Post-EnrollmentHi Team, Is there any way we can change this other than Optional? Since Pending Actions are require? Thanks! Rechiel -
Is it possible to add different annual contribution limit in the HSA calculatorIs it possible to add different annual contribution limit for age -
HSA Plan Configuration Change: Transition from Program to Unrestricted Enrollment & Fast FormulaSummary: Hello everyone, Current: HSA is set as a "Plan in Program" with Post Edit Election Fast Formula (FF) ensuring that HDHP medical plans and HSA enrollments are li… -
Cannot set the field as required - Create New Contact BenefitsThere are certain fields that cannot be set as a required field. Do we have any workarounds on this? Version: 25C -
Unable to see pending Actions for Employees in UAT, this was working in DEVSummary:For ESS - Redwood Benefits - Pending Actions are missing in UAT. This worked in DEV Instance. Below is the screenshot from DEV - Any help will be appreciated. Th… -
Global Transfer Life event default enrollment setupHello, We have a below requirement from the client, try to understand on how to achieve this using seeded functionality on Benefits. Eligibility depends on the Business … -
How Can we Hide/Edit the Total Cost Per Pay Period in Benefits Redwood ESS PagesSummary: We need to Customize the Benefits Plan enrollment & Summary where we want to hide the "Total Cost" in redwood page, Can anyone share the steps and VBS setup to … -
How to display employee plan costs and employer contributions in Self-Service enrollment?Summary: We are unable to see the “Details” button for benefit plans in the employee Self-Service portal. Content (please ensure you mask any confidential information): … -
review employee resources for uploading benefit guide documentsSummary: Hi. We have a requirement where we want to upload benefit guide document for the employees to review before they can make enrollments. I see we have Review empl… -
How to hide edit button for Benefits ESS for Enroll benefits that matter to youSummary: Content (please ensure you mask any confidential information): ON Benefits ESS page Redwood page, Under the Enroll button, there is a section called 'Enroll in … -
Can we hide the pending actions-Close Past Optional Action Items Bulk?Summary: Our requirement is can we hide the close past optional action items bulk button under pending actions? Content (please ensure you mask any confidential informat… -
Not able to create deep link for document records in agent studio oracleSummary: I want to create a deep link for employee in using Benefits Analyst Agent. I need deep link for "Document Records" which is present under Me > Benefits. Two met… -
How do I hide/remove Unenroll button on some benefits in Redwood?Hello, How do I hide the Unenroll button during enrollment for benefits that are automatically enrolled to an employee? Benefits like basic life, long term disability, e… -
Redwood Dependent DesignationSummary: With the 25A release, we now have the capability to designate dependents through the pending action item. According to the release notes, 'Contacts that are add… -
Date of Birth field to be mandatory on Redwood pagesWant to make Date of Birth field to be mandatory on two Redwood pages: People to Cover Before you Enroll Not able to do so with Visual Builder. -
How to remove "Need Help" from Benefits pageHow to remove "Need Help" from Benefits page (Me > Benefits) -
We recently enabling benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card hideSummary: In benefits redwood profile Me > Benefits > Quick Actions -Temporary ID Card we don't want display the Temporary ID Card in redwood page, Is there any possibili…