Benefits Employee Self Service
Discussion List
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The contact type doesn't exist. (PER-1530061)Summary: while editing spouse to ex-spouse in people to cover benefits i am getting this error. -
rate display type not letting me leave blankSummary: Content (please ensure you mask any confidential information): Hi, I see the rate display value has three options , while i dint want the calculation to be show… -
How does termination life event workSummary: Content (please ensure you mask any confidential information): Hi, How does the termination life event get triggered ? also how does this effect the enrollment …
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How to create promotion life eventSummary: Content (please ensure you mask any confidential information): Hello, We want to check if an employee who might be of band 1 is being promoted to band 2 , how d…
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i am unable to delete the calendar year in programSummary: Content (please ensure you mask any confidential information): Hi, I am trying to delete the calendar year from program but however its throwing me the error Ve…
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receiving error in benefits service pageSummary: Content (please ensure you mask any confidential information): Hello, Receiving a new error in BSS, haven't made any changes and its been occurring. Anyone knwo…
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life events not showing when we change the calendar yearSummary: Content (please ensure you mask any confidential information): Hello, The list of life events which are shown in calendar year while creating a plan isn't the s…
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Enrollment processed and closed immediatelySummary: Content (please ensure you mask any confidential information): Hello, I have hired a new employee and trying to enroll benefits, but everytime i add the life ev…
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Total Cost not showing on the enrollment page before submissionSummary: We have a Rate Calculation formula that is attached to the rates. The total cost is only showing after clicking the Submit button on the enrollment page. We are… -
Postelection Edit rule triggers when clicking Continue from Employee Self service open enrollmentSummary: Postelection Edit rule triggers when clicking Continue from Employee Self service open enrollment, but works as expected from BEN Admin page. The rule should ki… -
Customizations in benefits is reflecting in learn page also.I have done some page customizations in the benefits ESS page, under ME>>benefits>> Start enrollment>>Before you enroll»Under the 'Information' Section. Under the 'infor…
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Flex credit errorSummary: Hi, We are getting an error for flex credits configuration. You can't change your benefit elections because the flex credits configuration isn't valid. (BEN-991…
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Error when Denying Suspended Benefit Plan Certification For EOI@Monica Vijayashanker -Oracle - Hoping you might take a look at this? Attempting to enter a Denied Date for a Suspended Voluntary Life Plan. We have the plan certificati… -
Configuration setup for EOI(Evidence of Insurability) requirementSummary Configuration setup for EOI(Evidence of Insurability) requirement - 20DContent Optional Employee Supplemental Life Insurance Looking for configuration setup that…
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Is there a way to hide/mask the flex credit display on ESS Employee Benefits election page?Summary: Does anyone know a way to turn off the display on the employee self service enrollment pages for the flex credit? We do not want to end the flex credit plan, ju…
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DOB and Gender should be made as required based on selected relationshipWe have requirement from the customer that DOB and Gender should be made as required in the benefit contact page based on the below selected relationship Spouse Child Gr…
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Unable to backout Open Life EventSummary: When backing out the Open LE for one EE, receiving an error. Per documentation I located ( Doc ID 2738013.1 ), I have ran the Person Benefits diagnostic report … -
Authorization text appearing multiple timesSummary: Authorization text appearing multiple times even after accepting Content (please ensure you mask any confidential information): We are in the process of opening…
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FSA Rate/Coverage needs to be changed to half a yearSummary: Hello, our FSA rate is currently setup as an annual rate, but we are going through a merger, and we will be switching over during the middle of the year (June/J…
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Disabling beneficiary setupSummary: We are disabling beneficiary setup in Oracle and will be managing that in our vendor site. Can you please let me know what steps are needed to disable beneficia…
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Employee's mistakenly enrolled in multiple option for a plan, They are getting error Message.For an unrestricted plan, in a previous enrollment, the employee mistakenly chose both the employee and waive option. We are not aware of the previous configuration set …
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Can each coverage to have 2 rates - one flat amount and one based on FFSummary: Content (please ensure you mask any confidential information): Hello, Our client wants us to present rates based on the table given below and dont want the syst…
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Benefits: Adding a new life event is erasing existing enrollmentHello, We're having an issue with benefits. Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan. Suppose there is open pe…
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How to create eligibility profile for existing employee and for new hireSummary: Content (please ensure you mask any confidential information): Hello, I want to create eligibility for two cases An already existing employee , who has been wor…
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Has anyone seen the message 'Target Unreachable, 'null' returned null' during Enrollment?Summary: People are getting this message (seemingly randomly) as we are testing out Open Enrollment. You can click OK through it and enrollment continues fine. Just wond… -
EL Expression display text "You Don't have an active Life event"I wanted to display The message only when the Continute button is Greyed out on Me→Benefits Page -
Benefits Open Enrollment not processed due to FF Error (FF-1605015)Summary: The error is getting triggered randomly and not for all employees. It is getting triggered during Open Enrollment Process (or using Add Open Enrollment). The Fa… -
can we add both primary and secondary rates in single optionSummary: Content (please ensure you mask any confidential information): Hello, can we add show both primary and secondary rates in single option of a plan ? Version (inc…
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Document Types not getting visible on the Employee Record through Admin Login after they were added.We have created and updated few benefits document types and on these we have created a Application rule for triggering notification to the BEN ADMINS once any of the emp…
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Auto enrollment in one plan based on another plan enrollmentSummary: We have a requirement where we need to ensure that when employee selects HDHP plan and option Employee Only, then employee should be automatically enrolled into…