Benefits Employee Self Service
Discussion List
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Hide Beneficiary Organizations from Redwood Benefits ScreensI need to hide the "Beneficiary Organizations" section, but I checked in VB and there’s no option to hide this information. This happens both in the Self-Service Enrollm… -
REDWOOD:Duplicate program/plans for the Enrollments page in the Program or Plan not in Program dropdSummary: Benefits tile, scrolling down to the enrollment summary and selecting Program or Plan Not in Program has multiple versions of the same plans split up in differe… -
How to add a text under Document Records in benefits redwoodSummary: We are trying to add a custom text under the document records section in ESS-landing page in redwood. Kindly advise. Content (please ensure you mask any confide…
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Active Enrollments is not showing in Redwood pageSummary: Active enrollments of the employee are not showing in Employee's Self-Service even though there is. Content (please ensure you mask any confidential information…
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Redwood Benefits Self-Service - Hide Program in dropdownSummary: Hi, as we are close to rolling out Redwood for Benefits, is there a way to: #1 Hide a Program in the drop down on the associate's benefits self-service page? We…
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Redwood -Post Enrollment survey- Benefit Administrator viewSummary: Hi Team, After the Employee submit's the Post Enrollment survey questions. As an Ben Admin where can we see the questionnaire responses. Thank you Content (plea…
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Annual cost calculation is wrong in redwood benefits summary and confirmation pageSummary: While testing the Self service Benefit enrollment, found the wrong annual cost, we are on biweekly payroll. It should be Total Cost per Pay Period 26 which is 2… -
Can we have both Responsive UI and Redwood UI for UK LDG aloneSummary: Currently our customer has implemented Benefits for multiple LDGS. for UK LDG, it is used as placeholder for employees to designate beneficiary and the Benefits…
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Pending Actions link in Summary of Elections at Open Enrollment not working after Redwood Go LiveSummary: The Summary of Elections at Open Enrollment alert contains a link for Pending Actions to be completed. After going live with Redwood, that link no longer works.…
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Redwood Benefits Self-Service Enrollment does not show started Open eventSummary: Redwood Benefits Self-Service Enrollment does not show started Open event. In the PROD environment, the BA sees the Open event enrollment window started on 5/15…
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How to customize the message after enrollment submissionHi Team, Could anyone please help on How to customize the message after enrollment submission in self-service enrollments.
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Redwood Self-Service Benefits Welcome Page CustomizationSummary: How to personalize the Self Service Benefits enrollment Welcome page. Video attached. 24D -
Need to Change the Current layout of Redwood employee enrollment PageSummary: We need to change the enrollment page layout for employees and Administrator in Redwood Pages. Currently employee see the enrollment plan and option separately …
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Redwood- Cloud Benefits hide Change Beneficiaries Beneficiary Organizations Person Inf Quick ActionsSummary: This video will show users how to hide the Change Beneficiaries , Beneficiary Organizations, Person Info Quick Actions. Content (please ensure you mask any conf… -
How to hide the disability status in additional info section on the people top cover pageSummary:How can I hide the Disability Status in the Additional Information section before enrolling while creating a new contact? The system doesn’t allow me to hide jus… -
Two eligibility profiles at Program LevelA program has two eligibility profiles: One has Departments The other has Positions The employee is eligible for the program: This is the config at program level for Con…
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How to create life event where if employee turns 18 the assignment changesSummary: Can I create a life event where if employee turns 18 the assignment changes from full time to part time without FF. -
Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tileSummary: Can we remove Ask Oracle from Chatbot in Redwood page of Benefits tile Content (please ensure you mask any confidential information): Version (include the versi…
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Enabling veteran self identification status and to personalize a text under demographic sectionSummary: I'm trying to enable a Legislative Info - DFF under demographic section but unable to view in the section.Also I'm trying to insert a personalized text using gu…
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UI Equivalent for OTBI Column “Dependent Another Plan Name” in Benefits - Enrollments Real Time SAHi Community, I’m trying to identify the UI field equivalent for the following OTBI column: •Subject Area: Benefits - Enrollments Real Time •Column: Dependent Another Pl…
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Access Benefits Guide from Self-Service Enrollment FlowSummary: Has anyone embedded Employee Benefits Guide in Redwood enrollment flow yet, without pointing to an intranet site? If so, can you share the details on how to ach…
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Coverage Upper limit for Supplemental changing to previous elections 5000 in nextt Life event?Summary: Content (please ensure you mask any confidential information): We have a Supplemental Life insurance with EOI certification. requirements Lower limit -0 Upper L…
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Benefits plan should appear on employee summary page but not in employee enrolments page.Hi Team, Our customer requesting that benefits plan should appear on employee summary page but not in employee enrolments self-service page). we have turn off option 'Vi…
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Redwood’s plan option labels are confusing while making an electionSummary: When employees are selecting their benefits, each plan includes an “option name,” which in our case is labeled Enrolled. That’s been a bit confusing—since it sh…
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Divorce should only trigger when employee has spouseSummary: Divorce life event should only trigger when employee has spouse. How to configure this?
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Redwood - Swap the order of the Decline and Accept buttons in Benefits AuthorizationLooking to swap the order of the Decline and Accept buttons so that Accept is first in the Benefits Authorization. I can't find a way in VBS, but wanted to put it out th…
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Remove ability for self service to add Evidence of Insurability - BenefitsWe have a 3rd party that handles our EOI documents so the business is asking that while we still require these documents overall, we remove the ability for self-service …
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Benefits Comparison Plans tiles not showing configured available plansSummary: This is a new setup and the setup seems to be complete. Configured Benefit Plans for Comparison. The Benefits compare plan template and groups are all updated a…
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Redwood - Benefits Confirmation Statement not displaying latest enrollmentsHi Hoping everyone is doing well! After enabling Redwood for Benefits Self Service, we noticed one issue with Benefits Confirmation Issue where Benefits Confirmation Sta… -
Enabling text by guided journey under Enrollment flow-My ContactWe tried to create a guided journey and added the code at the add contacts Journey code section (please refer the screenshot). The text has to be displayed in under the …