Benefits Employee Self Service
Discussion List
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Issue with Interim rule not working correctlySummary: Hi, We have a scenario where employee selects above 50k coverage , the plan should be suspended, and in the interim period the current coverage/rate continues t… -
can we have plan without option ?Summary: Content (please ensure you mask any confidential information): Hello, checking if we can we have plan without option ? Version (include the version you are usin… -
whats the purpose of different program type ?Summary: Content (please ensure you mask any confidential information): Hello, what is the difference between the following different program type meaning Version (inclu…
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Monthly cost not visible on Enrollment confirmation screenSummary: Content (please ensure you mask any confidential information): Annual representation of the monthly rate amount is visible on the enrollment confirmation screen…
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Employee not able to report a life eventSummary: Hi, We are facing an issue where employees are not able to report a life event. I checked the privileges and i see that the required privileges are present such…
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Beneficiary designation using HSDL is not working when Beneficiary percentage added for person selfSummary: Uploading Beneficiary designation using HSDL is not working when Beneficiary percentage added for self Content : We are trying to upload Benefits enrollment usi…
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Dependent certificate - birth certificate is not showing up for approval to benefit administratorSummary: Hi, We have an issue where Birth certificate is not showing up as pending approval for benefit administrator even though the birth certificate is uploaded by th…
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Which table stores enrollment opportunities of employees.Any inputs/query to find the enrollment opportunities available to employees would be helpful
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Automatic updation of rates based on age changedSummary: Hi, We have some age based rates for optional plans and the rates should be automatically updated when their age group changes. I understand we have Age changed…
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How to Take Multiple Benefit Options and Combine into One without losing previous elections.We have a spousal surcharge plan with 7 options (A-G). We would like to condense these options during OE for the start of 2025 to 2 options (H-I); however, we do not wan… -
Configuring Plan Type Grouping display is check marked but does not display while enrollmentSummary: Configuring Plan Type Grouping display is check marked but does not display while enrollment after making every other plan under that Plan type unchecked for vi…
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can we define rates based on band/grade of an employeeSummary: Content (please ensure you mask any confidential information): Hello, We have benefit plan where in rates needs to be visible to an employee only based on the b…
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Add button is not available for Beneficiary Organizations /Personal InfoSummary: Add button is not available for Beneficiary Organizations /Personal Info We have enabled the Beneficiary Organization /Personal Info in Me=⇒Benefits=⇒Before you…
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Can options be mirrored to from one plan to another planSummary: Hi, We have a requirement where if employee selects Plan A with X option then Plan B should also be selected with X option. Basically, the options should mirror…
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Not triggering notification when recipient mail expression is set in Alert composerThere is a requirement to set the alert notification for the Alert type:'Open enrollment reminder'. While using the below expression, the mail is not getting triggered. …
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Related Person Change Causes Life Event - Trigger only when Child is less than 15 daysWe have a requirement where the Life Event should only trigger if the Child added is less than 15 days old. We tried using Related Person Change Causes Life Event with t…
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Fast Formula Benefits Rate End date should end date on second pay period of a monthHi, We are working on a use case, where the benefits rates should end date on the second pay period of the month for the termination life event. For ex. when the Termina…
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In Benefits Employee is having other employee as people to cover.Summary: Requirement-for cases where the employee is covering another employee as a contact that employee's person number to be added to the contact page. Navigation- Be…
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disable edit button from benefits page for employee self serviceSummary: Disable the edit button from the benefits page for employee self-service Content (please ensure you mask any confidential information): Hi Experts, We have a ca…
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Is there any way to create a hyperlink/Deeplink which lands on the page under ME>> BenefitsThere is a requirement to create a hyperlink/Deeplink which lands on the page under ME>> Benefits. The link is to use in RTF template to trigger custom notifications to … -
DFF for existing organization under people to coverSummary: Hi, I would like to know if we can have a DFF for Existing Organization under People to Cover. Client wants to have a free text for Existing organization instea…
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Updating Plan Type GroupingSummary: We would like to re-order our existing Train Stops. Need confirmation of steps required. Content (please ensure you mask any confidential information): We would… -
Missing People to Cover under "Change Beneficiaries" based on dateSummary: Hi Experts, I have this scenario where I add Friend 1 using 01/01/2024 and Friend 2 using 08/26/2024 as relationship date as EMPLOYEE via ME tab. then I have to…
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How to hide Confirmation message in confirmation pageWe have a business requirement to hide the red-marked box on the confirmation page. We attempted to achieve this using Page Composer, but it affected other modules, and … -
Benefits: How to hide an option from employees but visible to the Benefit Specialist Only?Summary: Hello, We have a business requirement that a benefit option should be hidden from all employees but visible only to an administrator such as a Benefit Specialis…
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Overriding coverage for employees who are retired or deceasedSummary: Hi, We have a requirement wherein when the employee is terminated the benefits should end as of event, however, if the employee is retired or deceased (Action r…
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how can i as a employee report data change for marriage from Me tabSummary: want to trigger marriage life event for marriage as data change instead of reporting LE how to do that ?
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Not able to find 'Evidence of Insurability' in the document upoadSummary: Hi, i am not able to find 'Evidence of Insurability' in the document upload. I have tried to relabel proof of other coverage to Evidence of insurability but sti…
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System should ask for certification when the option is changedSummary: Hi, We have a requirement that when employee enrolls into the plan , option A first time , system should ask for 'Proof of external coverage'. At a later time, …
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How Coverage can be continued when HSA option changes or downgrades from Family to Employee+SpouseSummary: When Employees enrollment option changes from Health Savings Account (selected with HDHP only) Family to Employee + Spouse upon child dependent attaining 26 yea…