Benefits Employee Self Service
Discussion List
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Getting the error 'Error response during RestAction' on the authorization pageGetting the error 'Error response during RestAction' on the authorization page after reporting the life event from the self-service. Here is the screenshot. Tried flippi… -
Custom 'Add/Change Beneficiary' Life event allows change in coverage in Redwood UISummary: Requirement: As per the delivered functionality, employees can change the Beneficiaries using the self service link Me > Benefits > Change Beneficiary but can n…
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How to hide quick actions and contact us links in Redwood Benefits Self Service.Summary: How to hide quick actions and contact us links in Redwood Benefits Self Service. As our client doesn't wanna see any data other than only enrollment page. Conte…
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Redwood Benefits EnrolmentSummary: We currently have a custom Benefits Enrolment Journey in place. As we transition to Redwood Benefits Enrolment, we’ve noticed the default self-service tasks (e.…
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When we try to upload waiver form pending action item from ESS Page we are receiving the below errorSummary: When we try to upload waiver form pending action item from ESS Page we are receiving the error attached in the document. Is it something we need to add any spec…
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Enrollment window open from Employee selfservice after making elections.Summary: Through employee self service employee is creating a life event after making the elections and submitting employee is still able to go back and click on enroll …
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How to configure Before You Enroll pageSummary: Looking for guidance on how to edit text and images on the Before You Enroll Self Service page? For example: Can "Get to know your benefits" text be changed? Co…
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Waive Coverage selection optionsIf an employee decides they do not want coverage Medical, Dental or Vision and does not manually make the waive coverage election, is it possible to have the system elec…
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25C OTBI Report on Enrollment QuestionnaireSummary: The new Redwood enrollment pages will provide an opportunity for an Employer to place a questionnaire to survey their employees at the end of the Redwood Self-S… -
Configuration setup for EOI(Evidence of Insurability) requirementSummary Configuration setup for EOI(Evidence of Insurability) requirement - 20DContent Optional Employee Supplemental Life Insurance Looking for configuration setup that…
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Employee is able to delete dependent's recordAfter disenrolling the dependent from all benefit plans, the employee is able to delete the dependent's record. However, according to the system, this action should not …
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can we hide change beneficiaries Quick Action by RoleSummary: our client has Benefits implemented in US and CA. Currently we need to disable "Change Beneficiaries" ESS Quick actions for CA only. However, the option availab…
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How to selectively choose who can see a pageLevelJourneyCode banner, and when they see it?We are in the process of implementing an in-house Tobacco Attestation process for our employees. The plan is to: Utilize a Guided Journey (Tobacco Attestation) that will…
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Unable to report a life event from employee benefits self-service - RedwoodSummary: Unable to report a life event from employee self service. The employee has active benefit relationship and is eligible to report self-assigned life events. Erro…
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Redwood ESS page - Program or Plan Not In Program fieldSummary: We will be enabling the Redwood Benefit ESS page in a couple of weeks, and we would like to remove some of the options in the drop down box on the home page und… -
How to upload a document in a pending action?Summary: Ability to upload a document in a pending action after an enrollment update. Content (please ensure you mask any confidential information): Hello Team, What our… -
Unable to switch country based URLs in Review Employee ResourcesSummary: i tried using sections under ruleSetEmployee to add custom URLs that are different for USA and CAN. However, it does not work for CAN despite the conditions are…
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Getting "There's nothing here so far" message in Benefits activity CenterSummary: As part of 25B we are testing the Benefits Activity center and performed below steps: Enabled below profile options: ORA_BEN_ADMINISTRATIVE_ENROLLMENT_REDWOOD_E…
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Employer Paid Rate Shows as "Employee" paid on ESS SideOn the Benefits ESS side, it shows that our automatically enrolled employer paid benefits are "employee" paid. I have confirmed this is not the case in our configuration… -
Business Rule for Restricting user to add Second Spouse in Benefits Redwood PageWe have a business requirement to add business rule to Benefits redwood page to restrict the user to add second spouse details. How to configure business rule for this r…Madhushree Devaraju-Oracle 17 views 3 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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is family and emergency is shared component with benefitsSummary: Can we have a confirmation on People To Cover in Benefits and Family and Emergency Contacts are Shared Components in Redwood? in other words when we hide some s…
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Redwood Benefits: Change Benefit ElectionsSummary: Hi, In classic UI we have this Change Benefit Election in About Me > Benefits However, in Redwood, we can't find it, and when I explore you need to go to old ti… -
Personalize need help - default section in redwoodSummary: Can we personalize the default need help section in redwood.Kindly advise. Content (please ensure you mask any confidential information): Version (include the v…
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Unable to hide selective fields in Additional info Ui in Create contact UI- RedwoodSummary: Client wants to hide some selective fields like Student status and Tobacco status from the additional info UI of the Create contact UI of SSBEN- redwood. But wh…
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Can we hide the document of records based on country in redwood-ESSSummary: Can we customize document of records based on country in redwood for quick actions-employee self-service landing page ? We enabled it via profile option and the…
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Change Beneficiary Life Event to allow Bene changes, but not enrollment changesI need to allow users to change their beneficiaries on say Basic Life Insurance but not be able to unenroll from the plan (it's required). So, there will be no electabil…
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Unable to add new Hyperlinks in Benefits Landing Page or repurpose existing Quick ACtionsSummary: our client has custom Tile in (RUI) to capture some documents and details related to 401(K). We are unable to carry over that custom Tile as new Custom Quick Ac…
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Can Text(dynamic message in the Enroll now section)before Start Enrollment button be customized?Can the text above start enrollment button be customized in employee self service?
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When entering into an enrollment (via Benefits Self Service) it behaves the same as Express mode.On the Benefits Self-Service side of things (the employee side), employees have the option to proceed through an enrollment via the Express or Discovery paths. In Expres…
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Personalize person number near person name in ESS under people to cover in redwoodSummary: Can we personalize the person number near person name in ESS under people to cover? Content (please ensure you mask any confidential information): Version (incl…