Benefits Employee Self Service
Discussion List
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Payroll to Benefit Calculation VisibilityInviting inputs from experts on feasibility of a requirement where we need to display a calculation (which is result of payroll processing, logics sit at payroll level) … -
Unrestricted processing limited to only once in a daySummary: We have a case where emp enter the Self service flow and enrolls in a unrestricted plan which has dependent designation as well. Later on the same day , he adds… -
List of Values not showing under Life Event > Data ChangesSummary: We have many Grades in System going from A0.1-A0.30, B0.1-B.10, like so till X0.1-X0.2. I want to trigger a Life Event for a person who goes from Any Grade to X…
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Redwood Benefit self- unable to hide Pending actions and Document enroll through sandbox.Summary: Redwood Benefit self- unable to hide Pending actions and Document enroll through sandbox. Content (please ensure you mask any confidential information): Documen…
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Life Event is not triggering for Spouse but is triggering for ChildSummary: Two Life Events are configured: Add a Dependent Add a Partner In both LEs, same Table Name and Column Name is being called. Why is it triggering for Child and n…
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How can we change the verbiage on Redwood Self-Service Enrollment Page for Pending Actions Task?Summary: We are using Oracle HCM Cloud version 25A and are enabling Redwood Self-Service Enrollment. On the Post-enrollment section of the enrollment page, the “Complete…
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Restrict Employees from editing and submitting pending actions from Self serviceSummary: Employees are able to able edit and submit pending actions from Self service redwood Navigation : ME-BENEFITS →PENDING ACTION For New hire life event ,ADHOC CHA…
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Redwood Hide some fields on People to Cover page in Self Service benefits UI Need inputsSummary: Need pointers on how to hide some fields in the contacts/People to cover page in Benefits Self service page-REDWOOD Content (please ensure you mask any confiden…
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End Dating Unrestricted Benefits upon Termination Life EventSummary: Inviting suggestions from Oracle Experts on terminating employee benefits as tagged due to unrestricted enrollments, upon Employee's Termination Content (please…
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Redwood - How to change/hide the list of quick actions in Benefit Self Service PageSummary: In the new Redwood Benefit Self Service Page we have Quick Actions links We need to hide Quick Action of Temporary Id Card, Primary Care Physicians and others. …
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Post election fast formula for CDHP-HSA Validation fails where the plan goes to suspend modeSummary: Content (please ensure you mask any confidential information): We have the following requirements Post Election validation - IF Employee chose CDHP ,he needs to…
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Error message with multiple PlansSummary Employee is eligible for HAS and LSA totaling up to 900, When we add a value of 600 for HAS and 450 for LSA, we are to only get message that the total elected co…
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FSA Enrollment droppedSummary: FSA Enrollment dropped Content (please ensure you mask any confidential information): During Open Enrollment last 10/28/2024, the employee enrolled Healthcare F…
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Hide Contact Update Information in 'My Contacts' (Benefits Section)I need to hide the contact update details in “My Contacts”, but in VB, there’s no option available to hide this data. Has anyone managed to do this? Could you explain ho… -
Is possible that only employees will accept the disclaimerSummary: When the user is going to accept the disclaimer, it is possible that only employees will accept this, That is, we need to be able to identify whether the employ…
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Can we configure a Life Event to only update one benefit vs. all?Summary: We have medical wellness discounts set up as benefit elections (i.e. Healthy Living Discount (non-tobacco user) and Personal Health Assessment). The discount am…
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How can I set up multiple sets of plan type groups for multiple benefit programsSummary: Setting up a second benefit program due to different plan year periods and costing business requirements. How can I set up another set of plan type groupings fo…
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Lock of the mandatory enrollment period for the benefits planFor the client I’m assisting, we have a health plan scenario where employees must remain enrolled for a specific period before they can switch plans. However, during thi…
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We need know if is possible use the Journeys HCM at the page about benefitsSummary: We need know if is possible use the Journeys HCM at the page about benefits Content (please ensure you mask any confidential information): When we enter the des…
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How to customize the Redwood Benefits Enrollment Summary "cards" on Self Service Landing pageHow to customize which enrollments "cards" and how many enrollments "cards" are shown within the Redwood Benefits Self Service Landing page, Enrollment Summary section? …
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Unable to Update dependents GenderSummary: We are currently using Redwood. Employees have added dependents, but did not specify their gender at the time of entry. They now want to update the gender infor…
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Redwood Benefit Plan comparison tool - Can we choose which rate to display?Summary: Hi, In setting up the plan comparison tool for the first time for our rollout with Redwood, I see both medical and dental comparisons, the displayed cost is def…
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25A - How to enable redwood UI pages for HCM Benefits and PayrollSummary: 25A - How to enable redwood UI pages for HCM Benefits and Payroll Content (please ensure you mask any confidential information): Version (include the version yo…
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We need to copy a plan to create a new planWe have a requirement to create a new plan which is the copy of an existing plan only the name is changing. How can we achieve this without manually copying the plan. Is…
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Benefits Court Orders are not end dating automatically when the employee is terminatedWhenever we terminate the employee the Benefit enrollments get end dated by processing the Termination life event. In the same way the court orders should be end dated. …
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process to sync dependents that we add as an employee to the enrollmentsWhen we add the dependents as part of our enrollments sometimes those dependents do not reflect on the enrollment window. Is there any process we can run to sync the dep…
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Benefits Plan is not showing up in the enrollment window even after the Eligiblity is satisfied.Summary: After running the process 'Evaluate Life Event Participation' for person and program for a plan the system gave message 'The person is eligible to participate a…
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Can we customize the text on Post Enrollment Task - Complete Pending ActionsHello Hope you are doing well! We want to put some help text on Post Enrollment Task - Complete Pending Actions when employee election a benefit which needs EOI. We also… -
Change Enrollment Period Start DateSummary: I am having an issue with changing the enrollment period start date for a specific life event. I want to allow the employee to enroll in benefits 30 days prior …
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Redwood Benefits Self Service Page Issues and ObservationsSummary: Redwood Benefits Self Service Page Issues and Observations Content (please ensure you mask any confidential information): Hi everyone, We are noticing couple of…