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Benefits: Adding a new life event is erasing existing enrollment
Hello,
We're having an issue with benefits.
Actually see below example. Program name is Discovery Medical Aid and Option name is Executive Plan.
Suppose there is open period and the employee has been enrolled in a program.
Now open period is closed. We have a life event called Admin which can be added to do any changes.
However, when we are adding and evaluating the life event, the existing enrollment (above screenshot) is erased.
Please advice on how to resolve this,. The existing enrollment should displayed when evaluating the life event 'Admin'.
Thanks and Regards,
Tanusha
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