Benefits Employee Self Service
Discussion List
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How to default "Show Benefits" as "Open Enrollment"we have used below link in Oracle Alerts to show enrollment summary . But when user comes to this page, Automatically "Current Enrolment" is selected. We want it to defa… -
Open Enrollment Requirement for EOI on anyone who elects 500k benefit amount or moreWe have a requirement through open enrollment to require EOI for anyone who elects coverage amount of greater than 500k. I cannot find a DBI to use in a Enrollment Certi…
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How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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Default value or Minimum Value "0" is not working in primary fieldSummary: Hi Expert, We having an issue when we attempting to enter the "0" Value in Primary Field after that we are not able to proceed or submit the plan, Even our Min …
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Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
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How do you hide the edit buttons on Name and National Identifier section on Benefits Contact page?Summary: We have a business requirement to restrict changes for contact record's name and national identifier. How do we hide the pencil icon under the Name and National…
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Benfits Rate recalculation when there is change in Fast Formula LogicFor Basic Employee Life Plan we are calculating Rate value based on FastFormula and the system is live but there is change in logic so how do we change it for exsisting …
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Benefit: SSN missing causing suspension of PlanHi, We are experiencing an odd behavior where the coverage of one of our plans is suspended because of SSN: Can someone help us or experience this? Thanks! -
Banner details not showing correctlyHello, I notice when I open the window for Open Enrollment the " Enroll Now" button doesn't change to Update Enrollment, is there something else I have to do to enable t… -
Redwood Benefits - rate display on enrollment tilesSummary: We are testing Redwood with the goal of going live with 25B. We have a $0 employee premium plan and the employer premium is appearing on the enrollment tile, wh… -
Redwood - Plan compare button not coming in enrollment flowSummary: Plan compare button is not coming in the enrollment flow in the self service enrollment flow in redwood page. The lookup had been enabled as per the docs- All r…
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how an employee can unenroll from a benefits planSummary: Hello everyone, I would like to ask if you know how an employee can unsubscribe from a benefits plan that they enrolled in two months ago. Which configuration c…
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how to hide "Choose how you want to enroll" under self service benefit enrollmentSummary: Hi , we want to hide "Choose how you want to enroll" under "before you enroll" redwood self service benefit enrollment, if there any way to hide it. Content (pl…
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Redwood Benefits Self-Service - Quick Actions OrderSummary: Hi, we created and added the Benefit Plan Comparison tool for Medical and for Dental. I see as Quick Actions on Benefits Self Service, and would like to have Me…
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Redwood Benefits Self Service Page - Inactivate task Verify people you´d like to coverSummary: Redwood Benefits Self Service Enrollment was deployed in 24D. We need to hide or inactivate the task "Verify people you´d like to cover". How can I do this? Con…
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Need to hide the Preffered Name and Preferred Pronoun for the contacts in Contact pageSummary: Hi Team, We need to hide the "Preffered Name"' and "Preferred Pronoun" in Basic Info for the contacts in Contact page while adding new contact or for existing c…
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how to delete IDs section in Temporary ID Card section using VBCSWe have added guided journey on top of this . I know it might not be best business case to add links to point towards carriers here in temporary cards section. But … we …
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When updating new names in people to cover, the names are not updated in the plans.Why are the updated contacts in the benefits not appearing when trying to enroll in the plans. The contact details are available only during the next life event and not …
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The default need help section is blank for employee - Me > Benefits - Need help sectionWhile navigating to the Redwood benefits page as an employee using the following navigation - Me > Benefits - Under the default need help section there is no data, while…
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How to hide the temporary ID Card option in redwood Benefits ESS pageSummary: How to hide the Temporary ID Card Option In Benefits ESS page. Content (please ensure you mask any confidential information): Version (include the version you a…
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Opportunity to customize the tile view of plan in enrollment flowSummary: When there are multiple Plan( Having Multiple Option ) Under same Plan type , The enrollment page looks very clumsy and difficult to read through . It is diffic…
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Configuring plan dependency rulesSummary: Our goal is to use plan dependency rules to ensure appropriate HSA plan enrollments based on the chosen medical plan. The rule we've implemented in our test env…
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How to prevent employees from creating duplicate contact in BenefitsWe are looking for possibilities on how to prevent employees entering duplicate contact in Me>Benefits>Before you Enroll>People to Cover I have gone through few communit…
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OTBI--Employee Benefits Enrollment by Age GroupSummary Quickly visualize your plan enrollment by age group. Modify your Benefits communications to impact enrollments by age group.Content This is part of a series of s… -
Redwood Benefits: CoverageHi, Can we add language when adding beneficiaries to indicate leave blank instead of adding 0% for a beneficiary that is not needed? Maybe within the blue box. “The tota…
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Redwood Benefits: ElectionsHi, Within the elections are the “enroll” boxes editable? Users find it confusing to select Enroll in Waived plans. Could we change the “Enroll” box to say “Select”?
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Redwood change Enroll button to Waive for only Waive plan/optionsSummary: Redwood change Enroll button to Waive for only Waive plan/options Content (please ensure you mask any confidential information): We just went live with Redwood … -
Benefits Self Service Enrollment Page CustomizationSummary: Current Configuration: As shown in the attached screen shot, there are drop list of values in the menu section. Client would like to change the list of values. …
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"Answer a Survey" can this task on ESS 25C be renamed ?We want employees to return back to the remaining tasks in Journey after completing the enrollments and post enrollment tasks. So can we rename "Answer a Survey" the las…
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Redwood Benefits: Adding a ContactHi, When correcting a contact there is not a submit to close out of the Contacts section. We edit the child's name, enter effective date, select save Once you save the o…