Redwood
Discussion List
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Employee does not have any event in started state but still appears in the started event listEmp does not have any open or started event associated however the emp appears in the started event list in the benefits activity center. -
We need to remove rejection reason from benefit approvalsWe need to remove rejection reason from benefits approvals and add new one's. From where can we achieve this. -
Redwood Benefits – Change Beneficiaries Quick Action Not Working Without Life EventHello all, We are testing Redwood Benefits Self-Service and noticed an issue with the Change Beneficiaries quick action. Problem: When we go into Change Beneficiaries fr… -
Enrollments are displaying the plans out of their hierarchical order in 25B RedwoodSummary: When looking at the enrollments for the employees, the first 14 benefit plans display in their proper order; however, the remaining benefit plans are out of ord… -
New ways to track Employee Wellness and TobaccoSummary: We currently use the built in tobacco field in Person Info and we built an EFF to track Wellness Flags. Both of which contribute to the deduction amounts from T… -
Pension Scheme ER calculation Formula not working on Redwood pageHi All, We have recently enabled Redwood pages for Benefits and ESS along with the My Pension page for UK legislation. After enabling the My pension page we observed tha… -
Unable to do VBS Customization for functionalities under benefits activity centerWe have a inquiry role requirements for Benefits module. Earlier we had raised an SR and Oracle confirmed that this is a GAP from Oracle where the view only privileges o… -
Field level validations are not working in create contact page under redwood benefits moduleSummary: Requirement to apply warning messages for DOB and Gender fields. With the use of validations in redwood, I am able to apply warning messages on existing contact… -
Why would employee show up multiple times in benefits activity centerSummary: Employee has multiple rows when searching for their record in the Benefits Activity Center. Content (please ensure you mask any confidential information): When … -
Spouse Supplemental Waive plan is not defaulted Plan when Proof of good Health is Denied.Summary: Hello All, Working as Expected: During open enrollment when an employee enrolled into Spouse Supplemental plan, the plan is getting suspended due to Proof of Go… -
Pending action items are not cleared with manage action items job.We are trying to clear pending actions for Birth and Marriage certificates through Manage Action Items Jobs. Unfortunately nothing is getting cleared for few employees a… -
Components are disabled in visual builder studio.Summary: We need to add Static text in benefits redwood quick action page (Before You enroll). While try to add it using components in advanced mode in VBS, the componen… -
How to configure "Change HSA contribution" Life Event Enrollment window as of event date.Summary: Hello All Please suggest the configuration required all "Chage HSA Contribution " self reported life event to be available for enrollment only for a day. In the… -
Terminated employees is not showing in Benefits Activity CenterThe terminated employee is not showing in Benefits Activity Center search results, i have already tried with the effective date and the 'Include Terminated Work Relation… -
User Interface Text - Dynamic ConditionsWhether it is possible to change the user interface text conditionally in VB Studio Pages Regards, Mukesh e): -
Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make … -
How to track open enrollment in each stage (Did not click/not submit/ submitted)Summary: How to track open enrollment in each stage (Did not click/not submit/ submitted) 1.Who clicked enroll but did not submit -> In progress 2. Who clicked enroll an… -
Default Beneficiary Organization to Trust without having to see Existing OrganizationSummary: In Benefits Self-Service, when adding a beneficiary, we do not want users to have to select Trust. We would like to default this field to Trust, so that Existin… -
Display coverage amount during enrollment without clicking on view details or in submit pageSummary: Can we display coverage amount during enrollment without clicking on view details or in submit page in Oracle fusion Benefits Redwood Content (please ensure you… -
Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section … -
Redwood - Unable to edit the coverages amount in plan as Ben admin while enrollingSummary: Redwood - Unable to edit the coverages amount in plan as Ben admin while enrolling, but with same access we can in another instance. Please help me what is brok… -
People to Cover redwood page error in Demographic section for HR userSummary: 'Sorry, you don't have the permission to perform this action' issue on People to Cover redwood page Content (please ensure you mask any confidential information… -
Unable to see edit button option in enrollment page for benefits in Redwood pageSummary: Unable to see edit button option in existing enrollment page for benefits in Redwood page Content (please ensure you mask any confidential information): In Bene… -
Redwood Benefits 24D: Customize Print All Benefits to redirect to a BIP reportRequest your assistance to redirect Print All Benefits button to a custom BIP Report or is there a way to hide Print All Benefits button in Redwood page? I tried to achi… -
How to turn on Person number for Dependents in Benefits Activity Center redwoodSummary: In the past we were able to see dependents person number in non-redwood. How can we enable this for Redwood? Content (please ensure you mask any confidential in… -
Error in Redwood Benefits - Adding Benefit GroupSummary: Our Benefits Specialist is getting the following error message in Redwood when they try to add an employee to a Person Benefit Group. They are able to add the g… -
Business validation rules for disability status and type for childSummary: We need the ability to create a business validation rule when a child is added as a dependent in Benefits (redwood) Content (please ensure you mask any confiden… -
Redwood Benefits - Flex Credits Section during Enrollment: calculation error in Provided, Used and USummary: It seems that Team Pool spending options are not being considered in credit calculations during the enrollment process. However, the calculations are correct on… -
Demographic Info section unavailable in People cover page(Redwood)Hi Team , i'm unable to see demographic section in Redwood page , could you please guide me how to enable them using vbs Thank you, Pragati -
How to add image on Me > Benefits > Before you EnrollSummary: Hello How to add Image on the Employee Self Service Me > Benefits > Before you Enroll > Get to Know your Benefits section. Thanks Mono Content (please ensure yo…