Redwood
Discussion List
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Redwood - Benefits Admin is not able to add or edit SSN for existing dependent in People to CoverSummary: Our Benefits Admins are receiving permissions message when trying to add an SSN for an existing dependent. All of the fields are set to visible for NID section … -
Ability to make other fields mandatory in contact page based on Relationship typeSummary: We are implementing benefits for mexico and US.There are few customization requirement : For US : based on relationship Type , fields such as Phone and National…
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How to avoid Ben Admin Enrollment Page continue Button Leading to Review and Submit Train StopSummary: Redwood Benefit Admin Enrollment Page continue Button Leading to Review and Submit Train Stop. Is it possible to restrict on REDWOOD BEN ADMIN Page not to land …
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Did the Submitted Enrollment field in the Viewed Sensitive Data Audit get removed?Summary: I use the Sensitive Data Audit weekly, especially during enrollment to see if users clicked the submit button and the date they clicked it. Since we have upgrad… -
Redwood-Override eligibility issueSummary: We have Open Enrollment Live and there are some users which are made ineligible for certain plan previous year. After Open Enrollment of 2026, when trying make …
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Redwood Person Info page not having person type sectionSummary: I noticed that in the Benefits Administration > Person Info page, I can see the 'Person Type' section, but when I open the Redwood page from my client groups > …
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Redwood - Family And Emergency Contacts Page - Gender Field not requiredSummary: We have observed an inconsistency in the behavior of the Gender field when create new contact. In the responsive pages, the field is mandatory for some countrie…
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Video is not coming properly which i have added in the welcome enrollment page.I have added video in the Welcome enrollment page but it is not populating properly, when i am going to that page from Me > Benefits > Enroll Now > "click Get to know yo… -
Why does Legal Entity HCM Information and Legal Reporting unit HCM page is not editable in VBSSummary: Pages like Legal Entity HCM Information and Legal Reporting unit HCM information in Redwood released in 25C are not customizable in Visual Builder studio. Only …
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Is it possible to add dependents at top of the Benefits enrollment page to chooseSummary: Is it possible to add the list of dependent to choose from at the top of Benefits Enrollment page during enrollments as in below screenshot Content (please ensu…
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The default need help section is blank for employee - Me > Benefits - Need help sectionWhile navigating to the Redwood benefits page as an employee using the following navigation - Me > Benefits - Under the default need help section there is no data, while…
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Error in Redwood Benefits - Adding Benefit GroupSummary: Our Benefits Specialist is getting the following error message in Redwood when they try to add an employee to a Person Benefit Group. They are able to add the g…
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Rate Amount not letting employee save $0 in RedwoodSummary: Our Benefits Specialist was trying to add $0 rate amount for a Medicare Subsidy, but it won’t let her save the $0. Even though it says an increment of 0.01 for …
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Error: The record couldn't be retrieved for processing. Contact your help desk.Hello, I’m encountering this error while evaluating the Detected Life Event on the same date, i.e., 10/13/25. Has anyone else experienced this issue? Please let me know.…
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Redwood : Benefits Administration -Plan Configuration not enabledSummary: We are on 25A and have enabled the Benefits Redwood UI pages. The benefits summary page is all redwood enabled but the benefits administration→Plan Details conf…
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Can you change the display of plans in redwoodSummary: We have 3 medical plans and working through Open Enrollment set up. Is there a way in Redwood so that we can have 3 columns where PPO Plus has EE only, EE+ Spou…
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Redwood - Benefits Confirmation Statement not displaying latest enrollmentsHi Hoping everyone is doing well! After enabling Redwood for Benefits Self Service, we noticed one issue with Benefits Confirmation Issue where Benefits Confirmation Sta… -
benefit enrollment issueHey, We are having an annual enrollment window when users can choose their benefits. That window lasts around 2 weeks. Normally we had a ,,freeze'' (agreed time of no ac…
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Field level validations are not working in create contact page under redwood benefits moduleSummary: Requirement to apply warning messages for DOB and Gender fields. With the use of validations in redwood, I am able to apply warning messages on existing contact…
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With the 25D Redwood Benefits update, the new Review Legal Disclaimer page was introduced.Summary: With the 25D Redwood Benefits update, the new Review Legal Disclaimer page was introduced, where employees must choose Accept or Decline before submitting their…
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New Hire not visible in Benefits Activity CentreIssue Description: Several new hires are not appearing in the Benefits Activity Center, although they are visible through Global Search and on the Employment Info page. …
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Plain text to email in redwood guided journeySummary: Can we convert plain text to outlook email automatically via html in guided journey? Because in guided journey there's no feature currently as such for this ema…
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Restrict Employees to UPDATE their Tobacco Use on Person InfoRequirement: We have a business requirement to restrict associate to update their Tobacco Use Field if the Tobacco Use Field already has an existing value or was already…
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How to enable AI Agent studioSummary: Looking for the steps to enable AI Agent studio. Content (please ensure you mask any confidential information): Roles or profile options required to enable AI A…
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Triggering REST API Call Post Enrollment Submission in HCM BenefitsWe have a requirement to trigger a REST API call immediately after an employee submits their enrollment on the HCM Benefits page. Does Oracle provide any Business Event …RamakrishnaNaraparaju_WCMI 25 views 5 comments 0 points Most recent by Nagaraj Hunur-Oracle Benefits
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Is it possible to re-order benefits programs list of values on employee self-service?There are two benefits programs, 1. Health and Welfare and 2. FSA Transit and Parking Program. On redwood ESS page, it sorts in ascending order (#2 shows first which is …
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Session Invite: Help Us Reimagine the Evaluation and Reporting UI in Oracle Cloud BenefitsSummary: I’m setting up a few one-on-one sessions to talk through new design ideas for Oracle Cloud Benefits—focused on making setup simpler, smarter, and more intuitive… -
Redwood Benefits AI Agent - One Topic Area or Multiple - how did you set up?Summary: Hi, in setting up and testing our new Benefits AI Agent for Redwood, I uploaded our benefit documents into multiple topic areas. Medical Dental and Vision Life,…
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How to make Benefit Pending Action region read only for a role REDWOOD UIWe have a requirement to make Pending Actions region as read only for a custom role, under Benefit Service Center. This role can only view Benefit Summary, Pending Actio… -
Redwood: Customize DOB field to be required in Contacts (Before you enroll in Ben Self-Service)Summary: We need to customize the DOB field to be required in contacts (adding and updating an existing) in the benefits self-service page >before you enroll. See screen…