Redwood
Discussion List
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Redwood Benefits AI Agent - Chat logSummary: Chat log/Chat history from Benefits AI Agent Content (please ensure you mask any confidential information): Hi Team, Is anyone aware whether we can extract the … -
How to add text under pending actions in benefits redwoodSummary: We are trying to add text under Quick actions pending action in employee self-service landing page in redwood.Kindly advise Content (please ensure you mask any …
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Hide Delete Button on ContactsWhat is the best way to hide the delete button on the contacts within the benefits enrollment flow? When employees enroll in benefits through Benefits Self Service, in t… -
Unable to re-order Quick Actions under Me and My Client Groups for BenefitsSummary: We are trying to re-order the Quick actions in Benefits Service Center and Benefits Activity Center. Content (please ensure you mask any confidential informatio…
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Confirmation statement link redirected from the View Report button in Self-service pagesWe would like to understand if we can change the link/pathway which is being redirected to, upon clicking the "View report" button in the Benefits self-service pages. As…
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Is "View Enrollment Results" for Benefits Admin Pages available in Redwood?In responsive UI we have this button available from the Benefits Admin Enrollment page to see enrollment details for an employee. Is this available in Redwood? If yes, d… -
Benefit Admin - Redwood Benefits Activity Center page Display employee contact infoSummary: Hello, I have a requirement to add employee contact information within the administrator's benefits Activity center. I have tried multiple ways through VBS, but… -
Plus sign for national identifiers under People to Cover in Ben Admin is not displayingSummary: We had this set to True on the Add National Identifier Section to show Add Icon Section. When I log in as the administrator and there is already dependent liste…
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Redwood - Benefits Relationship LOV blank for terminated workersSummary: Unable to view the benefits relationship for terminated workers under the Redwood Benefits Summary Page. Users can see LOV results for active workers. All roles… -
Is it possible to show all rates on the Summary Tiles during Employee Self Service Enrollment?Summary: In Redwood, for Medical and Dental coverage with Domestic Partners, there is Pretax, Aftertax and Imputed Earnings associated with those options. In the Respons… -
How to Hide 'Enroll now' button from Benefits Self Service page ?Summary: How we can hide Enroll now button from benefits self service page? Content (please ensure you mask any confidential information): Version (include the version y…
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Terminated employees is not showing in Benefits Activity CenterThe terminated employee is not showing in Benefits Activity Center search results, i have already tried with the effective date and the 'Include Terminated Work Relation…
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Eliminate the actios to add, edit and delete contacts in Redwood Benefits pagesSummary: With the upgrade 25 B we were able to hide the add button for contacts from the "Before you enroll - Verify people you'd like to cover". But we still need to hi…
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How do you hide the edit buttons on Name and National Identifier section on Benefits Contact page?Summary: We have a business requirement to restrict changes for contact record's name and national identifier. How do we hide the pencil icon under the Name and National…
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Redwood - Add/Edit on address section under People to Cover is not available for few adminSummary: Redwood - Add/Edit on address section under People to Cover is not available for few admin Content (please ensure you mask any confidential information): Hi, Is…
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Banner details not showing correctlyHello, I notice when I open the window for Open Enrollment the " Enroll Now" button doesn't change to Update Enrollment, is there something else I have to do to enable t… -
Redwood Benefits - rate display on enrollment tilesSummary: We are testing Redwood with the goal of going live with 25B. We have a $0 employee premium plan and the employer premium is appearing on the enrollment tile, wh… -
Inquiry on End of Support Timeline for Responsive UI Pages in BenefitsCan anyone confirm the timeline when Oracle plans to stop supporting Responsive UI pages for the Benefits module?
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Redwood Benefits Self-Service - Quick Actions OrderSummary: Hi, we created and added the Benefit Plan Comparison tool for Medical and for Dental. I see as Quick Actions on Benefits Self Service, and would like to have Me…
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Disable edit button for address section under employee self serviceSummary: Disable the ability to edit address for employee. Content (please ensure you mask any confidential information): We want to disable the edit address option for …
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Redwood Benefits Self Service Page - Inactivate task Verify people you´d like to coverSummary: Redwood Benefits Self Service Enrollment was deployed in 24D. We need to hide or inactivate the task "Verify people you´d like to cover". How can I do this? Con…
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Benefits Alerts not triggering notification nor emailSummary: We are on 25C and have a requirement to notify employees when they have an enrollment window for any admin or self service life events. Once an emp reports a se…
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Need to hide the Preffered Name and Preferred Pronoun for the contacts in Contact pageSummary: Hi Team, We need to hide the "Preffered Name"' and "Preferred Pronoun" in Basic Info for the contacts in Contact page while adding new contact or for existing c…
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The default need help section is blank for employee - Me > Benefits - Need help sectionWhile navigating to the Redwood benefits page as an employee using the following navigation - Me > Benefits - Under the default need help section there is no data, while…
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How to hide Court Orders on the Overview section of the Benefits Summary page?Summary: The client would like to hide the Court Orders statistic on the Overview section of the Benefits Summary page, as it is not useful. Content (please ensure you m… -
Opportunity to customize the tile view of plan in enrollment flowSummary: When there are multiple Plan( Having Multiple Option ) Under same Plan type , The enrollment page looks very clumsy and difficult to read through . It is diffic…
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Redwood Benefits: Contingent WorkerSummary: Hi Team, Since CWK search is available only in Benefit Summary and this role is only applicable for Benefits Admin. I was just wondering what PRIV or Role we ca… -
How to resolve the below mentioned error in Redwood.Summary: Hi Everyone, I have recently moved my configurations from one pod to another, but I can't see benefits relationships for any person. The benefits relationships …
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Redwood Benefits: CoverageHi, Can we add language when adding beneficiaries to indicate leave blank instead of adding 0% for a beneficiary that is not needed? Maybe within the blue box. “The tota…
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Hide the Benefits Authorization if the employee already accepted it during initial loginIn RUI, if the employee already accepted the authorization during initial enrollment, the authorization will not show again if the employee makes any changes again to th…